Analytics Manager

As the Analytics Manager, you will oversee the end-to-end delivery of insights across Silvermine's product suite including eForm2290, eMCS150, and Truckopedia. You'll lead a multidisciplinary team, define the analytics roadmap, and establish robust data practices that inform strategic and tactical decisions.

KEY RESPONSIBILITIES:

- Lead and mentor a cross-functional analytics team supporting product, business, marketing, and CX.

- Collaborate with functional leads to align analytics projects with business OKRs.

- Own and evolve the KPI frameworks for products and business performance.

- Ensure high quality and consistency of dashboards and reports.

- Coach and manage a team of analysts, fostering growth and delivery excellence.

- Drive adoption of analytics tools and self-serve capabilities within departments.

- Translate business problems into data-driven solutions.

- Drive analytics roadmap, improve data governance, and coordinate with Data Engineering.

- Represent analytics in leadership meetings and decision-making forums.

PREFERRED QUALIFICATIONS & REQUIRED SKILLS:

- 8+ years of analytics experience with at least 2 years in a managerial/lead role.

- Proficiency in SQL, Python, Power BI/Tableau/Metabase, GA4/Any other web analytics tools.

- Experience with web analytics and A/B testing frameworks.

- Understanding of marketing attribution and user segmentation.

- Exposure to data governance and quality checks.

- Familiarity with compliance, SaaS, or transactional web products is a strong plus.

- Strong communication skills, business acumen, and stakeholder management.

PERKS OF JOINING:

The Culture: most companies talk about their values, we live them.

Supportive Culture:

Work-Life Balance:

Rewards and Recognitions:

Innovative Work: