Analytics Manager

Job Description

As the Analytics Manager, you will oversee the end-to-end delivery of insights across Silvermine's product suite including eForm2290, eMCS150, and Truckopedia. You'll lead a multidisciplinary team, define the analytics roadmap, and establish robust data practices that inform strategic and tactical decisions. KEY RESPONSIBILITIES: - Lead and mentor a cross-functional analytics team supporting product, business, marketing, and CX. - Collaborate with functional leads to align analytics projects with business OKRs. - Own and evolve the KPI frameworks for products and business performance. - Ensure high quality and consistency of dashboards and reports. - Coach and manage a team of analysts, fostering growth and delivery excellence. - Drive adoption of analytics tools and self-serve capabilities within departments. - Translate business problems into data-driven solutions. - Drive analytics roadmap, improve data governance, and coordinate with Data Engineering. - Represent analytics in leadership meetings and decision-making forums. PREFERRED QUALIFICATIONS & REQUIRED SKILLS: - 8+ years of analytics experience with at least 2 years in a managerial/lead role. - Proficiency in SQL, Python, Power BI/Tableau/Metabase, GA4/Any other web analytics tools. - Experience with web analytics and A/B testing frameworks. - Understanding of marketing attribution and user segmentation. - Exposure to data governance and quality checks. - Familiarity with compliance, SaaS, or transactional web products is a strong plus. - Strong communication skills, business acumen, and stakeholder management. PERKS OF JOINING: The Culture: most companies talk about their values, we live them. - Supportive Culture: We value teamwork, mentorship, and professional development, and we show it by providing top-notch employee experience and training programs, and incentivizing team growth. - Work-Life Balance: We support a hybrid work model and encourage our employees to create a healthy balance between personal and professional life. - Rewards and Recognitions: Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are part of our DNA. Innovative Work: Contribute to cutting-edge solutions for e-commerce and SaaS businesses