Business Analyst (Analytics)

Job Description

We are looking for a passionate and detail-oriented Business Analyst Analytics to join our dynamic product team. In this role, you will leverage data to influence key product decisions and enhance user experiences. You will collaborate with cross-functional teams including product managers, designers, and engineers to drive optimization and growth through data insights. Key Responsibilities: Analyze user behavior, conversion funnels, and site performance to identify optimization opportunities. Conduct A/B tests and experiments to validate product and UX decisions. Track and report key product KPIs and provide actionable insights. Utilize Google Analytics and Google Tag Manager to monitor and interpret user behavior. Develop dashboards and visual reports using SQL, Python/R, Tableau, Power BI, or Looker. Collaborate closely with product and engineering teams to enhance product features and user experience. Communicate data findings effectively to both technical and non-technical stakeholders. Work with data teams to ensure data integrity and reliability. Desired Qualifications: Bachelor’s degree in a related field; Master’s degree is a plus. 2–4 years of hands-on experience as a Business Analyst or Data Analyst. Proficiency in SQL and Excel. Experience with Google Analytics, GTM, and other tracking/analytics tools. Familiarity with A/B testing and statistical methods. Strong verbal and written communication skills. Working knowledge of data infrastructure and database systems is a plus. Experience in SaaS or E-commerce domain will be an added advantage. Perks of Joining Silvermine: Innovative Work: Build impactful products for the US E-commerce and SaaS market. Career Growth: Opportunity to learn and grow in a dynamic, fast-paced environment. Collaborative Culture: Work in a team-oriented, mentorship-driven environment. Hybrid Work Model: Flexible work-life balance with part-remote options. Comprehensive Benefits: Health insurance, retirement benefits, and more. Recognition & Rewards: Annual bonuses and spot awards for outstanding performance.