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About Inizio

Inizio is a global company providing comprehensive, innovative services in the pharmaceutical and healthcare sectors. It focuses on enhancing outcomes by delivering tailored solutions ranging from technology to clinical data services.

Scripting Manager

Gurugram

2 - 7 years

INR 12.0 - 13.0 Lacs P.A.

Work from Office

Full Time

Job Description About us: We invite you to come grow with us. Research Partnership (part of Inizio Advisory) is one of the worlds largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Asia (Singapore, India). As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences you can grow with us at a place that: Makes a difference to human health Shares values and celebrates progress Puts people at the centre of everything About the team: We have recently established a new Scripting Team in India, based in Gurgaon. This new hub will be part of our global Operations team, reporting into Operations Director based in the UK office. This team will focus on programming of ad hoc, tracking and syndicated quantitative studies, ensuring that survey instruments are tailored for precision and compliance with industry standards. The team will script and maintain online questionnaires enabling seamless data capture from healthcare professionals, patients, and key stakeholders. By integrating complex logic, customized routing, and validation checks, the team will ensure high-quality, error-free data. Additionally, they will collaborate closely with the analytics and data management teams, facilitating the smooth flow of data for efficient analysis, reporting, and insights generation. Your primary role: The Scripting Manager role will report into The Scripting Senior Manager position. The role will involve help with setting up the scripting function, working with Research and Project Management stakeholders to define the best practice and establish processes for scripting and data processing within the business, as well as managing actual scripting. This will include: Initial set up of the scripting and data processing function, working with a variety of senior stakeholders to understand requirements and suggest improvements. Implementation of new processes and policies, including preparing the best practice manuals and guides for Research and Project Management staff globally. Supporting a transition from an outsourced model to a blended in-house approach. Line management of Scripting Executives, including training, mentoring and involvement in recruitment and selection. Scripting and programming medium complexity online surveys using the Confirmit platform, incorporating logic, custom routing, and question validation to ensure seamless user experience and data accuracy Conducting rigorous testing of surveys before launch, identifying and resolving any programming or logic errors to ensure data integrity and smooth respondent experience Cleansing and validating data in the relevant software (SPSS or similar) and process survey data for tabulation Managing workloads of the team and delivery across projects Liaising with internal clients, advising on best practice, and assisting with problem solving About You Your skills and experience: More than 5 years of experience in a data processing and scripting role within a market research agency (ideally healthcare but can be other market research sectors) Proficiency in using Confirmit s scripting platform, including authoring, logic implementation, and deployment Solid understanding of scripting languages such as JavaScript, HTML, and CSS for customizing survey functionality and layout Experience working with survey data formats (e.g., XML, CSV), as well as knowledge of relational databases and data structure management. Understanding of quantitative research methodologies, questionnaire structures, and healthcare market research best practices. Demonstrable experience of working with senior and junior team members Problem-solving skills (particularly relating to situations requiring analytical judgement and establishing best practice solutions) Excellent analytical and numerical skills Strong communication skills, particularly in the ability to explain technical points to non-technical people in an international environment Ideal profile: You are proactive, dedicated and enthusiastic, with a can do attitude and approach You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation You are a collaborative team player who works well with colleagues You communicate ideas and issues in an effective, straightforward fashion You are highly motivated and want to seize opportunities to develop new skills and progress your career Life at Research Partnership: We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: A comprehensive training and development programme for all staff, from entry level apprentice to senior management Opportunities for international travel and collaboration A relaxed and friendly working environment About Inizio Advisory: Research Partnership is part of Inizio Advisory, a trusted advisor for pharmaceutical and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Advisory helps create long-term value for clients and their patients. Further information: This is a full-time role and is available in a hybrid pattern, based at our fantastic Inizio Advisory location in Gurugram. This role s working hours will be 13:30 to 22:30 from Monday to Thursday and 11:30 to 20:30 on Friday. Dont meet every job requirementThats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Healthcare Data Entry Specialist - Contractual (six months)

Gurugram, Haryana, India

0 years

Not disclosed

On-site

Contractual

Job Purpose: Representing clients on a variety of projects performing data entry and case processing of forms. Manage day to day activities of patient and health care provider support requests and deliverables across multiple communication channels i.e. Fax, Chat, eMail, etc. Perform intake of cases and capture all relevant information in the Case Management system Ensure all support requested is captured within the Case Management system and routed to appropriate next step using decision tools and reference guides Ensure timely and accurate processing of requests including reviewing source documentation Escalate complex cases, when appropriate Maintain excellent quality standards for all client programs; adhere to program requirements and guidelines. Accurately transcribe and document information received via form into client databases Reports To: Call Center Supervisor, Operations Manager Key Objectives: Maintain excellent quality standards for all client programs; adhere to program guidelines. Accurately transcribe and data enter information required by individual programs and correctly capture in specific program databases. Adhere to all company policies and Standard Operating Procedures. Display flexibility within department to maximize utilization. Exhibit highly effective transcription and data entry skills meeting or exceeding productivity expectations. Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA). Job Holder Specification: Excellent english verbal, written and listening communication skills required. Bachelor’s degree (Preferred Final year pharmacy/biotech/physiotherapy graduates) or equivalent work related experience required. Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes preferred. Proficiency in reviewing intake documents thoroughly and entering information in database with little to no errors. Proficiency with Word and Excel Analytical thinking, problem solving and decision making. Ability to multitask and manage multiple parallel projects with strong time management skills Location: The jobholder is required to be located in the Gurgaon Values: Our values describe what is important to us as an organization. They are the guiding principles for how we should interact every day with each other. Living the Values creates an environment that will enable us to deliver success for our people, for our clients, and for our community. The values listed below are expectations of Ashfield managers. Partnership We build on Trust through delivering on our promises. We work in partnership with each other and with our clients. This way, we build relationships based on trust, integrity, and transparency. Customer Focus Upholds all responsibilities and obligations for internal and/or external customers Has high ethical standards and is honest in dealing with others Raises concerns openly Recognizes the importance of internal customers Puts the customer first Teamwork Works in diverse teams with ease, valuing mix of styles, perspectives and experience Excellent interpersonal and communication skills Gets the best from other team mates by listening, encouraging others and knowing when own contribution is required Ingenuity We are committed to solving problems and resourceful thinking every day. We build solutions for our clients using creativity and innovation. Innovates Is excited about the opportunities presented by change Seeks new and better ways of doing things Comes to situations with ideas and solutions to address issues Asks questions to gain clarity Constructively challenges the status quo Quality For us only the best is good enough. Quality underpins everything we say and everything we do. We set high standards, develop our people and deliver a quality service that will surpass our client’s expectations. Develops Capability & Talent Open to learning, adapting and identifying opportunities for self-development Seeks feedback in order to improve performance Proactively looks for exposure to new aspects of the job Listens and wants to grow Drives Accountability Holds self accountable for delivering results and producing work of high quality Possesses a ‘right first time’ ethos and finds ways to exceed expectations Displays continuous improvement mind-set in all aspects of work Seeks ways to understand and learn from mistakes Understands and holds self accountable for quality and compliance responsibilities Energy We achieve our Clients’ goals with imagination and passion. We are enthusiastic for success, always ensuring we engage, listen and work together to build the best solutions. Action Oriented Is engaged and enthused about work Takes initiative and doesn’t wait to be asked Displays a can-do attitude in good and bad times Strives to be the best we can be Expertise Together we have a wealth of knowledge and skills built over many years. Through strong business and financial leadership, we deliver excellence and enhance our client experience. Business and Organizational Awareness Understands how own contribution contributes to results Understands what the organization delivers and our position within a global context Builds a network of useful contacts to help get things done more efficiently Is proactive and anticipatory with solutions to problems in the business Seeks to stretch own capability, willing to operate outside of comfort zone Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Show more Show less

Client Services Lead

Gurugram

7 - 9 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Candidate Profile Previous experience in building data science / algorithms based products is big advantage. Experience in handling healthcare data is desired. Educational Qualification Bachelors / Masters in computer science / Data Science or related subjects from reputable institution Typical Experience 7-9 years experience of industry experience in developing data science models and solutions. Able to quickly pick up new programming languages, technologies, and frameworks Strong understanding of data structures and algorithms Proven track record of implementing end to end data science modelling projects, providing the guidance and thought leadership to the team. Strong experience in a consulting environment with a do it yourself attitude. Primary Responsibility As a Data science lead you will be responsible to lead a team of analysts and data scientists / engineers and deliver end to end solutions for pharmaceutical clients. Is expected to participate in client proposal discussions with senior stakeholders and provide thought leadership for technical solution. Should be expert in all phases of model development (EDA, Hypothesis, Feature creation, Dimension reduction, Data set clean-up, Training models, Model selection, Validation and Deployment) Should have deep understanding of statistical & machine learning methods ((logistic regression, SVM, decision tree, random forest, neural network), Regression (linear regression, decision tree, random forest, neural network), Classical optimisation (gradient descent etc), Must have thorough mathematical knowledge of correlation/causation, classification, recommenders, probability, stochastic processes, NLP, and how to implement them to a business problem. Should be able to help implement ML models in a optimized , sustainable framework. Expected to gain business understanding in health care domain order to come up with relevant analytics use cases. (E.g. HEOR / RWE / Claims Data Analysis) Expected to keep the team up to date on latest and great in the world on ML and AI. Technical Skill and Expertise Expert level proficiency in programming language Python/SQL. Working knowledge of Relational SQL and NoSQL databases, including Postgres , Redshift Extensive knowledge of predictive & machine learning models in order to lead the team in implementation of such techniques in real world scenarios. Working knowledge of NLP techniques and using BERT transformer models to solve complicated text heavy data structures. Working knowledge of Deep learning & unsupervised learning. Well versed with Data structures, Pre-processing , Feature engineering, Sampling techniques. Good statistical knowledge to be able analyse data. Exposure to open source tools & working on cloud platforms like AWS and Azure and being able to use their tools like Athena, Sagemaker, machine learning libraries is a must. Exposure to AI tools LLM models Llama (ChatGPT, Bard) and prompt engineering is added advantage Exposure to visualization tools like Tableau, PowerBI is an added advantage Dont meet every job requirement? Thats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Project Manager, Advisory Research Consulting

Gurugram

4 - 7 years

INR 12.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Job Description: Primary Responsibility Research Management: Project management (planning and tracking for efficient delivery), quality management (ensuring adherence to research process and protocols), and report execution Knowledge Management: transfer knowledge/project learnings to the functional group/organization New Product Development/ Existing product enhancement : Generate new product ideas Skills and Expertise Technically strong with orientation for commercial considerations or vice-versa - should possess strong logical and analytical acumen Independent handling and efficient delivery of the project(s) including engagement with internal and external stakeholders Take lead in resource development through trainings (including on the job training) and development/up-dation of framework or protocols for strategic analysis Experience 4-7 years of experience in similar/allied role in Advisory organization or Pharmaceutical Industry Educational Qualifications Graduate/Post- graduate with a management degree from a reputed institute Pharm/M. Pharm, MBA/MBBS /MD or PhD (Immunology, Oncology, Molecular Biology, Biochemistry, Pharmacology and Life Sciences), preferably from a premier institute Dont meet every job requirement? Thats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Analyst, Advisory Research Consulting

Gurugram

2 - 4 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Inizio is a strategic partner for health and life science businesses. Inizio unlocks the value of healthcare innovation by connecting best-in-class strategic, analytic, and creative capabilities. We bridge scientific knowledge, market intelligence, actionable data, cutting-edge tech, and creative execution- to provide the tailored skills and support that our clients need. We re a truly global partner with more than 12,500 experts operating in over 50 countries covering all major health and life sciences markets. JOB DESCRIPTION : Educational Qualification M Pharm and MBA PG ( Life Sciences ) and MBA Job Responsibility Research, information synthesis and analysis Perform complex analyses and handle sections in larger assignments Play an active role in all aspects of an engagement - identification of issues, formulation of hypotheses, planning and conducting analyses; and synthesizing conclusions into recommendations Deliver to quality, under the guidance of a Engagement/Group Manager Typical Experience Domain knowledge of Pharma sector Science Commercial aspects ~2-4 years of experience in Pharma domain or in Consulting Company Skills and Expertise Excellent communication skills Conceptual, analytical & tactical thinking, strategic thought process Ability to multi-task, work in a demanding global team environment, work under tight deadlines Dont meet every job requirement? Thats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Financial Operations Associate

Gurugram, Haryana, India

1 - 2 years

Not disclosed

On-site

Contractual

Job Description The Financial Operations Associate will primarily support the Operations and Finance functions and will report to the Financial Operations Manager. This role will provide comprehensive finance administration and will work closely with the Finance team and Project Managers. The Financial Operations Associate will be responsible for preparing and organizing data, ensuring data quality, and assisting with monthly reconciliations within the company’s project management and accounting systems. Responsibilities Project Data & Revenue Coordination Create and update Projects in Project Management system, organize and store project SOWs and Purchase Orders Support project management by assigning team members to Active projects while ensuring accuracy with rates, start dates and allocations based off approved pricing guide Assist with project lifecycke by creating Project billing milestones and revenue contracts for T&M and Fixed Fee Projects Track and follow-up with Project Managers that all signed Agreements are received and appropriately stored Monitor Project Contract status and update Project Management system status Lead data monitoring and maintenance of Project Pipeline database Reconcile Project budget, timecards, and recognized revenue schedules Identify, research, and resolve issues regarding project discrepancies or updates; escalate as necessary Send weekly Timecard reminders and monthly missing hours reminders, monitor Consultant timecard submissions and follow-up as necessary Prepare reports like project financial reports, resources utilization report, capacity reports etc Support monthly project revenue recognition process Update Project Management system with project expenses Finance Support Support Finance team during audits by compiling and organizing audit data Provide operational and financial reporting support for Project Managers Financial Process documentation; create and maintain standard operating procedures Project Management system troubleshooting and Q&A Onboard and offboard users and resources in Project Management system Qualifications Bachelor’s degree 1-2 years’ experience in Financial Force or other PSA system preferred Strong knowledge of MS Office products, especially with Excel Organized, detail-oriented, and competent follow-through skills Ability to prioritize and multi-task in a fast-paced environment while meeting deadlines Ability to execute activities within complex processes. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Show more Show less

Senior Manager - UI/UX

Gurugram

12 - 15 years

INR 9.0 - 14.0 Lacs P.A.

Work from Office

Full Time

At Inizio, we bring strategy consulting disciplines to Life Sciences, with over 30 years of expertise in solving complex challenges that shape healthcare. We work with 19 of the top 20 global biopharmaceutical companies and numerous venture-backed biotech firms, with a presence in the US, UK, Ireland, and India. As our Data Platform team continues to expand, we are looking to onboard a Principal UI/UX Designer with over 13 years of experience. The ideal candidate will lead our design vision, strengthen. Key Responsibilities Own and lead end-to-end UI/UX strategy for flagship products like LaunchNav, SurveyNav, and STEM tools. Partner with product and business leadership to define user experience strategy aligned with business goals. Drive user research and design discovery to generate actionable insights and ensure product-market fit. Design and scale UX frameworks, design systems, and guidelines to ensure consistency across platforms. Mentor and guide junior designers, fostering a culture of design excellence and innovation. Review UI implementation and ensure pixel-perfect execution aligned with design standards. Collaborate with engineering leads to solve complex interaction problems and optimize performance. Lead stakeholder workshops, design thinking sessions, and co-creation exercises. Represent the voice of the user and promote user empathy across the organization. Track and measure user experience improvements through usability metrics and KPIs. Stay ahead of industry trends and evaluate emerging design technologies and methods. Deliverables Vision-driven, user-centered design strategy documents and prototypes. Robust and scalable design systems used across product lines. High-fidelity prototypes and interactive mockups for stakeholder alignment and usability testing. Documentation and handoff assets to enable efficient development workflows. UAT reports and feedback-led iterative design improvements. Required Skills & Experience 12-15 years of proven experience in UI/UX design, with a minimum of 3-5 years in a lead/principal role/Senior role. Demonstrated success in leading design efforts for data-intensive enterprise or SaaS products. Expertise in Figma, Sketch, Adobe Creative Suite, and other modern design and collaboration tools. Strong leadership and mentoring abilities with experience guiding high-performing design teams. Excellent understanding of user psychology, accessibility, and responsive design principles. Ability to influence senior stakeholders and align cross-functional teams around design goals. A strong portfolio showcasing design strategy, user research, complex interfaces, and tangible business impact.

Junior Business Analyst

Gurugram, Haryana, India

0 years

Not disclosed

On-site

Full Time

Job Description Key Responsibilities: Liaising with senior leadership and local project teams to establish project delivery requirements Managing multiple client projects and their timelines to meet both internal and client’s deadlines Building and maintaining MS Excel databases from source data Analysing client data using quantitative and qualitative methods to evaluate key performance indicators Pressure testing data and identifying areas for investigation and training Collaborating with Project leaders and local teams to interpret data and formulate action plans and recommendations for clients Produce high quality presentations and other deliverables for clients using powerpoint Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects. Key Requirements: The ideal candidate must have an Economics or Science based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Engineering etc.) A few years of experience in a similar analysis job within the Pharmaceutical industry is preferable Strong communication and project management skills to handle multiple projects with different stakeholders Advanced Level experience in using Excel and Powerpoint Proactive individual with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business as a whole. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Show more Show less

Senior Manager - Research Analytics

Gurugram, Haryana, India

0 years

None Not disclosed

On-site

Full Time

Job Description Skills: A BTech, MTech, MBA Finance or equivalent from a reputed Tier 1 or Tier 2 college with 10-14 yrs of experience Strong strategic thinking and business acumen Deep understanding of pharmaceutical market dynamics Expertise in revenue forecasting, valuation, and commercial strategy Ability to manage complex projects and drive structured problem-solving Strong leadership, mentoring, and team management skills Advanced client relationship management and stakeholder engagement skills Strong project management capabilities Role Description: Manages multiple workstreams and contributes to overall project execution Provides guidance to analysts and consultants, ensuring high-quality output Develops detailed financial models and commercial assessments Supports client interactions and helps develop insights and strategic recommendations based on in-depth analysis Coaches and mentors junior team members, fostering their professional growth. Acting as the first point of contact for communication, interpretation, and implementation of management decision. Contributes to business development through proposal development and thought leadership for assigned project types Contributes to internal capability development including frameworks and methodologies, and development/maintenance of protocols Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. Show more Show less

Manager, Advisory Research Consulting

Gurugram

7 - 10 years

INR 9.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Job description Responsibility New Product Development/ Existing product enhancement : Generate new product ideas Build People: Provide on job feedback and coaching Build Culture: Act as first point of contact for communication, interpretation, and implementation of management decisions Primary Responsibility Research Management: Project management (planning and tracking for efficient delivery), quality management (ensuring adherence to research process and protocols), and report execution BD Initiatives - development of proposal and executing assigned BD initiatives (Newsletters, Whitepapers etc.) Knowledge Management: transfer knowledge/project learnings to the functional group/organization Secondary Responsibility New Product Development/ Existing product enhancement : Generate new product ideas Build People: Provide on job feedback and coaching Build Culture: Act as first point of contact for communication, interpretation, and implementation of management decisions Skills and Expertise Technically strong with orientation for commercial considerations or vice-versa - should possess strong logical and analytical acumen Independent handling and efficient delivery of the project(s) including engagement with internal and external stakeholders Drive thought leadership and BD engagement initiatives (including development of proposals) for the assigned TA/Functional Area Take lead in resource development through trainings (including on the job training) and development/up-dation of framework or protocols for strategic analysis Experience 7-10 years of experience in similar/allied role in Advisory organization or Pharmaceutical Industry Educational Qualifications Graduate/Post- graduate with a management degree from a reputed institute Pharm/M. Pharm, MBA/MBBS /MD or PhD (Immunology, Oncology, Molecular Biology, Biochemistry, Pharmacology and Life Sciences), preferably from a premier institute Dont meet every job requirement? Thats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Project coordinator

Gurugram

1 - 6 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

About STEM: STEM Healthcare is a dynamic, fast paced global pharmaceutical and life sciences advisory firm headquartered in the UK and present across six continents, part of Ashfield Advisory (UDG). STEM have developed a proprietary process and built a benchmarking database with more than 500,000 face-to-face and virtual observations completed across 50+ countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning to help clients further accelerate performance. STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, sales, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals. Vision: To always be viewed as an essential partner to enable our clients to reach more patients with their medicines Mission: To accelerate high performance Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring Job purpose: Support Project Leaders in the APAC region and Australia for field visit scheduling activities by liaising with freelance field workers as per project timelines, geographical spread and field worker availability. Roles and responsibilities: Project Set up Build Project Scheduling database Allocate Field Visits to Field Workers ensuring target numbers are met for each project with an optimal geographical spread Provide a Project Overview to the field worker team detailing the following Company, product, when they can contact reps, FVs start finish dates, briefing date, an indication of when they will receive the briefing document and workbook. Attached to this email will be the standardized STEM booking emails and note to Communication with field workers Their own individual tracker for each project which will be monitored weekly Invitation to project briefing and debriefing Communication with other stakeholders Give heads up to other departments (e.g. training and analysis) as needed due to complexity of projects Foresee any pitfalls and proactively communicate and collaborate with Project leaders to sort it out Achieve project scope Make sure the scope for field visits and interviews agreed with the client is achieved for each project 2. During the project Ensure target numbers are maintained by reallocation of reps when necessary Provide a weekly update to the project lead and analysis team detailing initial booking rates with booking completion and call rate figures Liaise proactively and in advance with the Project Leader if issues jeopardising scheduling completion Ensure timely delivery of workbooks to the Analysis Team for client report creation 3. End of a project Send out STEM expenses template to field workers, collect their project invoices, send combined invoices to respective Project Leader for approval and finally to Finance for payment processing Other key responsibilities Build and oversee local projects pipeline Update monthly fieldworker availability with a quarterly forecast for capacity mapping Communicate capacity updates to PC Manager Recruit new field workers as necessary Participate in weekly catch-up calls for projects in the region Collaborate with other PCs and cover projects in other countries in Europe, MEA and South East Asia Education Requirements: Great English fluency and a university degree or equivalent are a must. Maths, English, Excel skills are necessary. Exposure to a European or international working environment is desirable. Proven experience: Successful track-record in managing multiple projects simultaneously, working on large cross-functional, cross organisational transformation efforts Minimum of two years project management/coordination experience Demonstrate the ability to prioritise a diverse workload whilst multi-tasking on several projects running simultaneously Manage, engage and motivate freelance field workers in their duties Support, influence and communicate efficiently with decision makers providing best solutions and options The ability to remain calm and quality conscious in a fast-changing environment when under pressure A proactive, problem solving nature with the skill of looking at the bigger picture Working independently, as well as part of a team, will need to be well organised, an excellent communicator and confident in the work place also when working from remote Advanced user capability in MS excel- pivot and macros etc. Problem solving and focused approach to completing activities in the project co-ordination scope Excellent analysis and attention to detail, optimising resources efficiently Open and supportive collaboration with colleagues Planning ahead and taking responsibilities proactively Project co-ordination, Project management or customer service work experience is essential Core Competencies: Analytical Thinking: Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions Collaboration: Show the confidence in communicating and influencing at all levels with excellent interpersonal skills Forward Thinking: Ability to anticipate with creativity implications and consequences of situations and taking appropriate action to be prepared for possible contingencies Prioritisation: prioritise rapidly changing workloads in a short space of time. Initiative: Identify what needs doing, and completing it prior to being asked as situation requires it Results and Time Orientation: Ability to focus effort on the goals in order to meet them while ensuring deadlines are met Thoroughness: Ensuring one s own and others information are complete and accurate Decisiveness: Ability to make decisions in a timely manner Flexibility: Ability to adapt and react quickly and calmly to situations as they arise Willingness towards change: easily and accurately implementing new processes as required Competencies Dealing with People: Establish Focus: Ability to communicate goals and deadlines efficiently and proactively Attention to communication: Ability to ensure that information is passed on effectively and accurately Persuasive Communication: Ability to deliver professional oral or written communication Build collaborative relationships: The ability to develop, maintain and strengthen partnerships with fieldworkers and colleagues, fostering a strong element of teamwork Interpersonal awareness: Ability to notice, interpret, and anticipate others concerns and feelings, and communicate this awareness to their manager Find us here: Website: www.stemhealthcare.com STEM Healthcare is an equal opportunity employer. STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised. Dont meet every job requirement? Thats okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If youre excited about this role, but your experience doesnt perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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Healthcare Services

New York

500+ Employees

11 Jobs

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Job Titles Overview

Client Services Lead (2)
Scripting Manager (1)
Healthcare Data Entry Specialist - Contractual (six months) (1)
Project Manager, Advisory Research Consulting (1)