Analyst, Planning & Scheduling

Workforce Management (WFM)

Job Title:

Job Description

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key responsibilities:

• resources to ensure optimal staffing levels and efficiency. Key responsibilities include forecasting demand, building schedules, managing time-off requests, and monitoring productivity. WFM professionals also analyze data, implement WFM policies, and provide training to ensure compliance and optimize resource utilization

Key skills and knowledge:

• strong analytical and forecasting abilities, proficiency in WFM software, excellent communication, and strategic thinking to align workforce plans with business goals.

• Qualification : Graduation

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

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