Analyst

• ORM EXECUTIVE / ANALYST

• Work from home

• Salary - 35K inhand per month

• 1-3 Years Experience

• Mumbai

We are seeking a proactive and detail-oriented ORM Executive to monitor, analyze, and report on brand mentions across third-party websites, forums, and other digital platforms. The ideal candidate will play a pivotal role in safeguarding and enhancing the brand's online presence by providing actionable insights through detailed reports and presentations.

• 1-3 years’ experience in ORM, analysis and reporting

• Monitor third-party websites, forums, blogs, news platforms, and social media channels for brand mentions, media articles, and industry conversations

• Conduct sentiment analysis to categorize mentions as positive, neutral, or negative

• Identify emerging trends, potential issues, or opportunities that could impact brand perception

• Escalate negative mentions or potential reputation risks to the appropriate internal teams for timely resolution

Previous experience working as the below preferred

• Online reputation manager
• online reputation executive
• ORM analyst

• Compile data into comprehensive daily, weekly, monthly, and quarterly reports that outline key metrics, insights, and actionable recommendations

• Create visually appealing presentations summarizing findings for internal stakeholders and leadership

• Strong analytical skills with the ability to interpret data and translate it into actionable insights

• Excellent written and verbal communication skills

• Proficiency in creating reports and presentations using tools like Excel, Google Sheets, PowerPoint, or similar

• Strong attention to detail and ability to manage multiple tasks simultaneously