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Analyst II, Infra CX

Analyst II, Infra CX

Invesco

3 - 7 years

8 - 9 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

financial analysis project management software development information technology software team management networking system administration computer technical support management services project planning finance communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitors and administers ServiceNow Tickets in queue

Performs operational task and monitors automated procedures to ensure successful performance of the IT Service Systems which includes the automated scheduling solution.

Monitors computer hardware, software and environmental factors impacting the performance of the systems. Reports problems and escalate issues to proper support teams according to defined procedures.

General knowledge of industry standards monitoring tools.

Formal Education: A Bachelor s Degree in Information Technology Systems is preferred.

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Analyst II, Infra CX