Analyst II - GBS

2 - 7 years

4 - 9 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Process Excellence
  • You will not be afraid to get into details and supporting process execution - getting our data right is a key facet the success of the projects and to this role and it will require you to cleanse and update system data to support more effective processes
  • Review AP & GRNI subledgers and perform vendor reconciliations to drive cleanliness of the ledgers
  • Review Workflows and escalate with our key business stakeholders and manage & develop relationship (internal Kraft Heinz)
  • Resolve on Hold/Blocked and communication actions with key business stakeholders
  • Respond to more complex queries and perform root cause analysis, develop and lead action plans using our PDCA methodology to improve overall performance
  • Monitor Service Level Agreements and reverse SLA s with KHC to drive performance
  • You will leverage our global network in GBS as well as other functions and capabilities to seek out best practices to adopt into our ways of working
  • Customer Centricity
  • This is the primary mindset required of this role - unapologetically putting our vendors at the center of what we deliver
  • You will be working primarily on root cause fix rather than immediate corrective action and consequently supporting on deep dive sessions on various areas of the vendor lifecycle, as well as taking the actions from those sessions and tracking them to conclusion
  • You will need to be a strong communicator, able to stay composed and confident under pressure, being able to simplify and prioritise evolving business needs in clear actions with tangible outcomes
  • Digital Transformation
  • You will work to get the most out of tools we have recently implemented, including Ariba (network enablement for invoicing), Readsoft (Invoice scanning and workflow), and Celonis (process mining software)
  • For example, you will be responsible to track, monitor and respond to vendors to drive enablement onto Ariba as our preferred method for invoicing, as well as driving reporting and insight through Celonis to support building sustainable outcomes
Qualifications
Hard Skills
  • Education - Bachelor s Degree required plus professional accreditation preferrable (Accountancy)
  • Work Experience & Knowledge -
    • 2+ years experience in Procure to Pay and/or Masterdata processes
    • Experience working with Excel, SAP, Ariba, Readsoft and Celonis preferred
    • Demonstrated ability to drive process excellence and delivery - agile / design thinking / six sigma methodology experience desired
    • Experience in working with internal & external control frameworks and auditors
    • Experience operating within an outsourced provider (GBS) environment
  • Language Knowledge - Fluent English
Professional Attributes
  • Empathy - listening to the customer - You re known for your empathy. You listen more and talk less, and therefore truly understand your customer. With that mindset you create commercial chances to optimize the customer experience.
  • Communication Skills - At Kraft Heinz you ll easily be exposed to senior management, no matter your level. It s important you have excellent communication skills, to deal with all kinds of different stakeholders.
  • Ability to Simplify - We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
  • Proactive - You are a self-starter, driven by purpose and driving initiatives and actions through to their conclusion. You are not afraid to challenge to get the right result
  • Analytical - We re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.
  • Project management skills - Time management has no secrets for you. You re organized, structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe.

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Heinz logo
Heinz

Food Production

Pittsburgh

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