Analyst - Design Thinking

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About Us

Job Summary

Responsibilities

• Dive deep into user needs, behaviours, and motivations through research, interviews, and observation.
• Turn insights into action: Crafting personas, journey maps, and experience blueprints that inspire innovation.
• Co-create with stakeholders in design thinking workshops, guiding teams from empathy to ideation and beyond.
• Design and refine UI/UX concepts, wireframes, and prototypes that balance creativity with usability.
• Partner with product managers and developers to shape experiences that are both beautiful and functional.
• Use visual storytelling to communicate ideas, from low-fidelity sketches to polished design mockups.
• Experiment, test, and iterate: Bringing a mindset of continuous learning to every project.
• Champion creativity and human-centered design practices across the organization.
  

Required Skills

• Experience in design thinking, UX/UI design, service design, or creative strategy.
• Strong design portfolio showcasing UI/UX, prototyping, and creative problem-solving.
• Proficiency with design and collaboration tools (Figma, Adobe Creative Suite, Miro, etc.).
• Excellent communication and facilitation skills, comfortable engaging both teammates and stakeholders.
• Analytical mindset with the ability to translate data into meaningful insights.
• A passion for creativity, innovation, and designing for impact.
  

Qualifications

• A degree in Design, Business, or a related field (or equivalent hands-on experience).
  

Additional Skills

• Demonstrated ability to work independently in a fast-paced environment
• Strong analytical, problem-solving, and communication skills
• Proactive and self-motivated approach
• Good communication and interpersonal skills
• Detail-oriented with a focus on accuracy and quality
• Ability to work independently and as part of a collaborative team