Analyst - Business Strategy & AI

2 - 3 Years

About this Role

We are seeking a highly experienced and motivated Business Analyst with a strong interest in the AI and technology vertical. This is a hands-on, strategic position that bridges the gap between complex business requirements and cutting-edge technological solutions. You will identify needs, translate them into actionable insights, and propose innovative solutions leveraging AI and technology. Our services cater to lending and a wide range of industries across eCommerce and fintech. This is an ideal role for someone who thrives on building relationships, converting needs into solutions, and actively contributing to a company's growth in the AI space.

Key Responsibilities

• Prepare tailored proposals, pitches, and demonstrations to support pre-sales and sales conversion.
• Conduct thorough requirement gathering, documentation, and gap analysis for both new and existing projects.
• Clarify project scope and expectations between the development team and the client.
• Propose feasible solutions aligned with the client's technical and budget constraints, often utilizing AI tools.
• Facilitate smooth communication between clients and internal cross-functional teams (e.g., technical, delivery, marketing).
• Perform business domain research based on client industry or sales pipeline inputs.
• Recommend product or platform enhancements for future project phases based on user feedback and analysis, with a focus on AI enhancements.
• Estimate project efforts in collaboration with internal teams.
• Handle multiple client engagements in parallel with consistent execution quality.
• Support all business activities assigned by the Department Head related to client delivery, operations, or opportunity development.
• Assess the ethical and regulatory implications of AI solutions and ensure compliance with AI governance policies.

Required Skills & Qualifications

• Minimum 3 years of experience as a Business Analyst, preferably in a client-facing or sales-facing capacity.
• Proven experience in AI, eCommerce, fintech, or lending domains is preferred.
• Understanding of AI tools and large language models (LLMs), including features like prompt engineering, Deep Research, and canvas.
• Experience with no-code AI platforms and an ability to explore and utilize them for business solutions.
• Strong knowledge of AI use cases in business, such as personalization, fraud detection, predictive analytics, and natural language processing.
• Familiarity with AI governance principles, including data privacy, transparency, and ethical AI development.
• Strong ability to communicate, influence, and negotiate with clients.
• Proficient in requirement gathering, documentation, project estimation, and stakeholder communication.
• Experience handling multiple projects and client engagements in parallel.
• Comfortable working in an execution-oriented, fast-paced environment with minimal supervision.
• Understanding of software delivery lifecycle in web/app development projects.