AM - Talent & Culture

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.

• Implement talent management strategies to attract, develop and retain top talent.
• Lead recruitment process, ensuring a smooth and welcoming experience for new hires that aligns with our brand standards
• Ensure that all Managers and colleagues follow the correct T&C procedures
• Issue promotion/salary increase letters to colleagues
• Update job description for promotions
• Process all colleague status changes and register profiles for new starters and leavers for the monthly payroll.
• Ensure that annual and probation period appraisals are completed on time
• Updating and tracking annual and probation period appraisals.
• Organise the monthly colleague committee meeting and take meeting minutes
• Conduct exit interviews for colleagues at levels 1 – 4
• Compile and analyse T&C monthly reports and presentations such as Turnover, Exit Interviews for global, regional, brand, owner and management stakeholders
• Assist in dealing with all colleague related queries at all levels
• Counsel & advise all colleagues on matters of their employment
• Give advice on all disciplinary and grievance issues
• Maintain Disciplinary tracking
• Oversee the operation of cafeteria and ensure proper tracking and invoicing is in place, as well as hygiene and quality standards are followed
• Develop and implement employee engagement initiatives to foster a positive work culture and improve job satisfaction
• Collaborate with department heads to identify training needs and coordinate learning and development programmes
• Manage the performance management system, ensuring timely completion of reviews and providing guidance to managers on effective feedback techniques
• Stay up-to-date with employment laws and regulations, ensuring organisational compliance and advising management on best practices

Knowledge and Experience

• Bachelor’s Degree in Human Resources Management / Hotel Management
• Minimum 3 years of Human Resources Management experience
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.