AM - Recreation

Fairmont Hotels Resorts

3 - 5 years

3 - 7 Lacs

udaipur

Posted:None| Platform:

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Skills Required

business administration interpersonal skills hospitality management social media inventory management wellness management forecasting promotional strategies monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Oversee day-to-day operations of the spa, including staff management, guest services, and facility maintenance.
Ensure the spa meets and exceeds quality standards, adhering to Fairmont s policies and procedures.
Assist in developing and implementing spa protocols, ensuring all services and treatments are delivered to the highest standards.
Foster a warm, welcoming environment for guests, providing personalized service and addressing any concerns or special requests.
Assist in creating and maintaining a unique and memorable spa experience, tailored to individual guest needs.
Support in recruiting, training, and supervising spa staff, ensuring they are well-equipped to deliver exceptional services.
Conduct performance evaluations, provide constructive feedback, and develop training programs to enhance team skills and knowledge.
Promote and integrate wellness and longevity practices into the spa s offerings, ensuring alignment with the latest industry trends and best practices.
Collaborate with wellness practitioners to develop new treatments and programs that reflect the spa s commitment to holistic well-being.
Assist in managing the spa s budget, including forecasting, revenue tracking, and expense control.
Monitor and analyze spa performance metrics, implementing strategies to enhance profitability and guest satisfaction.
Contribute to the development and execution of marketing and promotional strategies to attract and retain guests.
Help manage the spa s online presence and social media channels, engaging with potential guests and promoting spa services.
Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both guests and staff.
Monitor and manage inventory, ensuring the availability and quality of spa products and equipment.

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