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Fairmont
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Guest Service Associate - F&B Service

Guest Service Associate - F&B Service

1 - 3 years

|

3 - 18 Lacs

chennai tamil nadu india

Posted:13 hours ago| Platform: Foundit logo

Apply

Skills Required

guest service food and beverage operations time management problem-solving food safety hospitality standards

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking an enthusiastic and customer-focused Guest Service Associate to join our Food & Beverage (F&B) Service team in Chennai, India. As a key member of our hospitality team, you will play a crucial role in ensuring exceptional dining experiences for our guests.

Greet and seat guests warmly, providing menus and explaining daily specials
Take food and beverage orders accurately and efficiently using the point-of-sale (POS) system
Serve meals and drinks in a timely and professional manner
Respond promptly to guest inquiries, requests, and concerns
Maintain cleanliness and organization of dining areas
Process payments and handle cash and credit transactions accurately
Collaborate with kitchen staff to ensure order accuracy and timely delivery
Set up and break down dining areas before and after service
Adhere to all food safety and sanitation guidelines
Assist in training new team members as needed
Participate in regular team meetings to discuss service improvements
Stay informed about menu changes, promotions, and special events

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