10 Hospitality Standards Jobs

We are seeking an enthusiastic and customer-focused Guest Service Associate to join our Food & Beverage (F&B) Service team in Chennai, India. As a key member of our hospitality team, you will play a crucial role in ensuring exceptional dining experiences for our guests. Greet and seat guests warmly, providing menus and explaining daily specials Take food and beverage orders accurately and efficiently using the point-of-sale (POS) system Serve meals and drinks in a timely and professional manner Respond promptly to guest inquiries, requests, and concerns Maintain cleanliness and organization of dining areas Process payments and handle cash and credit transactions accurately Collaborate with k...

To have thorough knowledge of all SOP s and PP s for Food and Beverage Service department To have thorough knowledge of local rules and regulations To have advance knowledge Accor Online Platforms To have extensive knowledge of hospitality sector, especially upper luxury segment To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards, Good written and verbal communication skills in English Able to develop rapport with colleagues and management staff Ability to work cohesively with co-workers as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with guests and patrons Able...

As a Personal Butler, your role will involve providing personalized service to a distinguished family in Kolkata. You will be responsible for managing household staff, coordinating household operations, and ensuring the smooth functioning of day-to-day activities. Your attention to detail, organizational skills, and experience in formal service will be crucial in excelling in this role. **Key Responsibilities:** - Provide personalized service to the employer and family, including wardrobe management, table service, and errand running - Oversee and coordinate household staff, including housekeepers, drivers, and chefs - Manage household schedules, guest arrangements, and event coordination - ...

As the Housekeeping / Engineering & Maintenance Supervisor, your primary responsibility is to oversee the cleaning, organization, and maintenance of multiple properties to ensure cleanliness, safety, comfort, and operational integrity. You will be managing both housekeeping staff and maintenance personnel to uphold high standards of hygiene and property care. Key Responsibilities: - Supervise Staff: - Manage, train, and schedule housekeeping and maintenance staff across multiple establishments. - Assign tasks to ensure efficiency and timely completion. - Conduct regular performance evaluations. - Foster a cohesive team environment. - Cleaning and Organization: - Supervise daily cleaning and ...

As the Operation Head for the wellness retreat, your primary responsibility will be to oversee all operations to ensure seamless coordination between wellness services, guest care, and hospitality departments. Your role will require strong leadership skills, luxury property experience, a solid Front Office background, and the ability to deliver premium guest experiences. **Key Responsibilities:** - Manage day-to-day operations across all departments including Wellness, Front Office, Housekeeping, Food & Beverages, Maintenance, etc. - Ensure excellence in guest relations and Front Office operations with a focus on VIP handling, guest personalization, and smooth arrivals/departures. - Coordina...

As a Catering Operations Manager, you will be responsible for leading and managing catering operations to enhance efficiency, customer satisfaction, and profitability. Your role will involve planning, coordinating, and executing catering services for events, corporate functions, and in-house operations while maintaining high standards of quality and service. Key Responsibilities: - Develop and implement catering strategies aligned with business goals. - Identify new business opportunities, partnerships, and markets for catering services. - Monitor competitor trends and customer insights to drive innovation. - Prepare and manage budgets, forecasts, and financial targets for catering operation...

As a team member in this role, you will be expected to exemplify desired behavior and provide coaching to your team on hospitality standards. Your responsibilities will include executing processes to ensure that the restaurant maintains safety and sanitation standards. Additionally, you will be in charge of ensuring that both the interior and exterior cleanliness standards are consistently met. A crucial aspect of your role will involve handling all guest concerns promptly and effectively, using LEADS with a sense of urgency. You will need to respond to all guest feedback by creating action plans to address any opportunities for improvement. Ensuring that all shifts are adequately staffed to...

About the Role: We are looking for an experienced and customer-focused Front Office Manager to oversee all front desk operations at our property in Lonavala. As the ideal candidate, you should be a strong leader with a warm personality and possess exceptional organizational and interpersonal skills. Your role will involve being the face of the property and playing a pivotal part in ensuring that each guest enjoys a memorable experience. Key Responsibilities: - Supervising and leading the front office staff, which includes receptionists, concierge, and bell staff. - Ensuring smooth check-in/check-out processes and managing room assignments efficiently. - Maintaining high standards of customer...

As a Senior Housekeeping Supervisor, you will be responsible for overseeing daily housekeeping operations to ensure cleanliness, hygiene, and overall guest satisfaction. Your role will involve supervising housekeeping staff, conducting regular inspections, training and mentoring team members, and managing inventory of cleaning supplies and guest amenities. You will collaborate with other departments to handle guest requests, maintain compliance with health and safety regulations, address guest complaints promptly, and ensure smooth operations through duty rosters and schedules. Additionally, you will monitor laundry operations to maintain the quality of linen and uniforms. The ideal candidat...

As a Hospitality Manager in the Real Estate sector with a preference for candidates with a hospitality background, your role will be based in Jaipur, Rajasthan. You will be a part of the Facilities Management/Operations department and report directly to the General Manager or Head of Operations. With a required experience of 5-10 years, preferably in hotels, and a qualification of being a Graduate in Hotel Management (MBA preferred), you will play a crucial role in overseeing day-to-day operations, housekeeping, maintenance, and service quality at our residential and commercial properties. Your responsibilities will include overseeing all facility functions such as housekeeping, building mai...