Aftersales Manager

Job Description: As an Aftersales Manager based in Surat, your role will involve overseeing customer service and satisfaction, managing aftersales operations, and ensuring that sales targets and service quality standards are consistently met. Your day-to-day responsibilities will include handling customer inquiries, analyzing aftersales data, and collaborating with other departments to enhance service efficiency and customer satisfaction. Key Responsibilities: - Oversee customer service and satisfaction - Manage aftersales operations effectively - Ensure sales targets and service quality standards are met - Handle customer inquiries and resolve issues promptly - Analyze aftersales data to identify trends and areas for improvement - Collaborate with other departments to enhance service efficiency Qualifications Required: - Customer Service and Customer Satisfaction skills - Experience in Aftersales operations - Strong Analytical Skills - Sales knowledge and skills - Excellent communication and problem-solving skills - Ability to work on-site in Surat - Bachelor's degree in Business Administration, Management, or related field,