Admissions Officer

Job Title: Admission Officer – Xylem Skill Programme
Location: Kozhikode, Kerala
Employment Type: Full-Time, Permanent
Experience Required: 1–2 years
Education: Bachelor’s Degree (Required)

About Xylem Learning

Xylem Learning is one of India’s leading EdTech companies, dedicated to transforming education through innovative academic and career-oriented programs. Our Skill Programme division focuses on empowering students and professionals with industry-relevant skills in technology, business, and digital domains.

As part of our expansion, we are looking for enthusiastic and customer-focused Admission Officer to join our growing team in Kozhikode.

Role Overview

As an Admission Executive, you will play a vital role in guiding prospective learners through their upskilling journey. You’ll handle leads from digital campaigns, provide program counseling, and ensure a smooth transition from inquiry to enrollment. The ideal candidate is a strong communicator with a consultative approach and a genuine passion for helping people achieve their career goals.

Key Responsibilities

• Manage inbound and outbound leads via phone, WhatsApp, email, and social media.
• Counsel prospective learners on Xylem’s Skill Programmes and recommend the best fit.
• Convert inquiries into admissions through needs-based counseling.
• Maintain accurate lead records, follow-ups, and conversion updates in CRM.
• Collaborate with the marketing team by sharing insights on lead quality and campaign performance.
• Consistently achieve daily outreach and monthly admission targets.
• Coordinate with academic and onboarding teams for a seamless admission process.
• Gather learner feedback and share market insights for continuous improvement.

Required Skills & Qualifications

• 1–2 years’ experience in admissions, student counseling, or inside sales (preferably in education, training, or EdTech).
• Strong communication skills in English and Malayalam (spoken & written).
• Excellent interpersonal and relationship-building abilities.
• Familiarity with CRM tools, lead tracking, and reporting.
• Target-driven, proactive, and able to manage multiple leads effectively.

Preferred Qualifications

• Prior experience in EdTech, coaching centers, or skill development.
• Understanding of digital sales funnels and learner engagement strategies.
• Awareness of trending upskilling domains such as digital marketing, software, analytics, or finance.

What We Offer

• Attractive incentive structure for top performers.
• Health Insurance & Provident Fund benefits.
• Ongoing training and professional development.
• A collaborative, innovative, and growth-focused work environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person