Admissions and Sales Coordinator

Job Description

Department: Sales and Business Development Position Overview: Your role has two components. Sales Support: Sales operations tasks from enrolment till onboarding of students. Sales: Contact potential learners to set up virtual meetings, counsel the learners and sell / convert to admissions. Outcome measured will be the number of lead conversions / admissions generated and an error free student journey from admission to onboarding. Education: Graduate from any institute, MBA can be an added advantage Experience: 2-3 years of experience in sales and sales support roles, preferably in the Higher Education sector (those with prior Inbound Sales, One-on-one selling and conversion roles will be given preference) Location: Majiwada, Thane, Mumbai Skills Required: ● Excellent interpersonal and communication skills (both verbal and written), along with strong listening abilities. ● Sales mindset, knowledge of lead conversion process and an ability to build the sales funnel ● Proficiency in MS Office. ● Prior experience with a CRM tool ● Ability to manage student relations effectively. ● Skill to generate references as needed. Operational skills / Role Expectations: ● Making calls, send direct emails, and engaging in admission process activities. ● Provide detailed and customized information about courses and programs to prospective students & channel partners via phone and email. ● Assisting the channel partner / agent network with the admission process. Nurture leads alongside agents / channel partners. ● Answering inquiries, processing applications, maintaining records, and potentially assisting with the process. ● Adherence to data management protocols, and established workflows. ● Record, track, and report sales activities promptly using the CRM tool. ● Coordination with various departments ● Customer Service Skills ● Submit periodic reports to the reporting manager. Show more Show less