Admission Manager & Franchise Support

Role & responsibilities

Admission Manager & Franchise Support South Zone

Location

Job Objective

To drive student admissions and ensure smooth franchise operations across the South Zone by supporting existing franchise partners, guiding new centers during onboarding, and implementing admission strategies aligned with the brand goals.

Key Responsibilities

Admission Management

• Drive and support admission campaigns across all franchise centers in the South Zone.
  
• Create and execute local-level marketing and lead generation strategies.
  
• Guide and train center staff on admission conversion techniques, counselling skills, and parent interaction.
  
• Monitor and report admission trends and monthly enrollment performance across centers.
  
• Organize and support school events, workshops, and open house sessions to increase walk-ins and visibility.
  

Franchise Partner Support

• Act as the key point of contact for all franchise partners in the South Zone.
• Regularly visiting the Franchise Centers as per the monthly planner and assisting them if the franchise operations, marketing activities, business expansion and
  
• Ensure proper implementation of academic and operational guidelines as per Shanti Juniors' standards.
  
• Support new franchise onboarding, including setup, staff recruitment assistance, marketing launch, and training.
  
• Resolve issues raised by franchisees in coordination with relevant departments (academics, marketing, supply chain, etc.).
  
• Conduct regular visits to centers for audits, reviews, and business support.
  

Training & Development

• Conduct workshops and training sessions for franchise staff related to admissions, customer service, and operations.
  
• Facilitate curriculum orientation and operations training as needed.
  

Coordination & Reporting

• Coordinate closely with the Central Support Office for branding, curriculum, logistics, and technology support.
  
• Maintain regular MIS reports on admissions, center performance, and operational challenges.
  

Preferred candidate profile

• Education

  : Graduate/Postgraduate in Business Administration, Marketing, or related field.

• Experience

  : 4 to 8 years of experience in Franchise Operations, Preschool/School Admissions, or Channel Sales. Prior experience in the preschool sector is an added advantage.

• Skills

  :
• Strong communication and interpersonal skills.
  
• Ability to train and motivate partners and their teams.
  
• Willingness to travel extensively within the South Zone.
  
• Fluency in English and one or more South Indian regional languages preferred