Marketing And Client Servicing Executive

About the Role

Marketing and Client Servicing Executive

Key Responsibilities

1. Client Relationship Management

• Manage and nurture

  3-5 existing client relationships

  , acting as the primary point of contact.
• Conduct regular check-ins and review meetings to report progress and gather client feedback.

• Identify opportunities to expand business

  within managed client accounts (upselling/cross-selling services).
• Proactively anticipate client needs and solve service delivery challenges.

2. Project & Delivery Coordination

• Work closely with internal delivery teams (e.g., Content, Design, Tech) to

  ensure all client deliverables are executed on time

  and meet quality standards.
• Define project scopes, timelines, and resource allocation for client projects.
• Maintain open and clear communication channels between the client and internal teams.

3. Marketing Strategy & Execution

• Develop, execute, and manage key client marketing activities, with a focus on

  Content Strategy, SEO, and/or Social Media Marketing

  .
• Collaborate on developing marketing plans aligned with client business goals.
• Track and analyze marketing campaign performance and provide actionable insights for improvement.

4. Reporting & Operations

• Generate weekly/monthly performance reports detailing client success, project status, and potential risks.
• Ensure accurate and up-to-date client data, activity logs, and contracts are maintained in the CRM.

Required Skills & Experience

• 2+ years of experience

  in a client-facing role, marketing management, or agency environment.
• Proven knowledge and practical experience in at least one of the following:

  Content Strategy, SEO, or Social Media Marketing

  .
• Exceptional organizational skills and the ability to manage multiple complex projects simultaneously.
• Demonstrated ability to communicate, present, and influence key stakeholders at all levels.

Nice-to-Have

• Additional expertise in SEO

  OR

  Social Media Marketing

  OR

  Copywriting

  .
• Portfolio or examples to showcase

  past results

  in marketing or client growth.
• Experience with P&L management or forecasting for client accounts.
• Proficiency with CRM tools (e.g., HubSpot, Salesforce, Zoho) and project management software.

Success Metrics

• Client Satisfaction Score (CSAT) and

  Client Retention Rate

  .
• Success in

  expanding business

  and revenue from managed accounts.
• Timeliness and quality of

  deliverable execution

  .
• Overall performance and effectiveness of managed marketing campaigns.

Why Join Us

• Clear path for growth into a Senior Manager or Account Director role.
• Join a young and highly motivated & dynamic team
• Get a chance to work with clients across the globe