Admission Counsellor

Roles And Responsibilities

This position will be responsible for the lifecycle of a student in the admissions phase of a course.The candidate will be responsible for inquiry generation, inquiry management, and support with the admissions process across courses offered at the University.Help and counsel prospective students and their guardians to understand the best suitable course for them in direct meetings and over calls, emails, social media, etc.Follow up and closure of leads from various sources.Follow up on fee payments and other documentation.Conduct events & assist with various marketing and outreach activities.To be a single point of interface between prospective students from lead generation to admissions closure.Resolve student grievances if any in consultation with the reporting manager.Capturing student information on an inquiry form and timely entering the same in the system.Generate walk-ins from telephonic leads, leads from other sources, and referrals.

Skills Required

Good communication skills & basic computer knowledge (MS Excel, Word, and PowerPoint)Knowledge of database and CRM tools such as NopaperformsGood interpersonal skillsGood coordination and execution skillsTarget oriented

Candidate Profiles

Pleasant personalityFocusedTask-orientedWillingness to travelTarget oriented