Account Receivable Associate

Job Title: Accounts Receivable Associate

Department: Finance / Accounts

Job Summary:

The Accounts Receivable Associate is responsible for ensuring accurate and timely billing, collection, and recording of all receivables related to guest accounts, corporate clients, travel agents, and other business partners. The role ensures compliance with hotel policies, accounting standards, and statutory requirements while maintaining good client relations and supporting the overall financial health of the hotel.

Key Responsibilities:

• Prepare and issue invoices, bills, and statements to guests, corporate clients, and travel agents.
• Ensure all charges are posted accurately to guest folios and company accounts in the PMS and accounting system.
• Reconcile daily revenue reports with the Front Office and F&B departments.
• Review and verify supporting documents for all receivables before posting.
• Follow up regularly on outstanding payments from companies, OTAs, and credit clients.
• Coordinate with the Sales and Front Office teams to resolve billing discrepancies or disputes.
• Maintain updated aging reports and share them with management periodically.
• Post receipts and reconcile bank and ledger accounts related to receivables.
• Assist in preparing monthly closing reports and audit schedules for Accounts Receivable.
• Ensure compliance with the hotel’s credit policies and maintain proper documentation for all transactions.
• Handle guest queries related to billing and payments courteously and efficiently.
• Maintain organized filing of invoices, statements, and payment records for audit purposes.

Skills & Competencies:

• Strong knowledge of accounts receivable processes, billing, and reconciliation.
• Familiarity with hotel PMS systems (e.g., Opera, IDS, or similar) and accounting software.
• Excellent numerical accuracy and attention to detail.
• Good communication and interpersonal skills to coordinate with departments and clients.
• Ability to handle multiple tasks and meet deadlines.
• Knowledge of MS Excel and basic accounting principles.

Qualification & Experience:

• Bachelor’s degree in commerce / accounting / finance or equivalent.
• 2 -3 years of experience in Accounts Receivable within the hotel or hospitality industry.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

• Paid time off

Work Location: In person