Sales & Marketing Executive

Sales & Marketing Department – Job Responsibilities

1. Sales Responsibilities

A. Corporate & Travel Sales

• Identify, develop, and maintain relationships with corporate clients, travel agents, and event organizers.
• Conduct regular sales calls, telemarketing, and personal visits to generate new business.
• Handle room and banquet inquiries from corporate clients, negotiate rates, and close deals.
• Prepare and execute corporate rate agreements and ensure timely renewals.
• Manage room and banquet bookings for conferences, meetings, and group events.
• Build and maintain a database of key accounts and prospective clients.

B. Revenue & Target Achievement

• Achieve monthly and annual sales targets for rooms, banquets, and F&B.
• Monitor market trends and competitor performance to optimize hotel pricing strategies.
• Coordinate with the Revenue Manager/Front Office for rate distribution and dynamic pricing.
• Track and report daily, weekly, and monthly sales performance.

C. Client Servicing

• Ensure consistent follow-up with clients to maintain long-term business relationships.
• Handle client feedback and coordinate with operations to ensure guest satisfaction.
• Organize client appreciation events and familiarization (FAM) trips.

2. Marketing Responsibilities

A. Branding & Promotion

• Develop and execute marketing plans to enhance hotel visibility and brand positioning.
• Plan and manage digital marketing activities — SEO, Google Ads, and social media campaigns.
• Ensure hotel listings and content are accurate on all OTA (Online Travel Agent) portals.
• Collaborate with graphic designers to create promotional materials like flyers, e-brochures, and banners.
• Coordinate photo/video shoots for marketing purposes.

3. Coordination & Reporting

• Work closely with the Front Office, Banquet, and F&B teams to ensure smooth operations for group bookings and events.
• Participate in the hotel’s daily briefing and weekly revenue meetings.
• Maintain updated sales reports, market intelligence, and client visit logs.
• Prepare annual sales & marketing budgets and promotional calendars.

4. Desired Skills

• Excellent communication and negotiation skills.
• Knowledge of hotel PMS and CRM systems.
• Familiar with OTA extranets (Booking.com, Expedia, MakeMyTrip, etc.).
• Strong presentation and networking abilities.
• Creative approach to marketing and event planning.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person