F&B Service Associate

Job Summary:

The F&B Associate is responsible for delivering exceptional dining experiences to guests by providing efficient, courteous, and professional service in all food and beverage outlets. The role involves maintaining high service standards, ensuring cleanliness and hygiene, and contributing to guest satisfaction through attention to detail and teamwork.

Key Responsibilities:Guest Service:

• Greet guests warmly and escort them to their tables or service area.
• Present menus, make recommendations, and take accurate food and beverage orders.
• Serve food and beverages promptly and professionally, adhering to hotel standards.
• Ensure guest satisfaction by anticipating needs and promptly addressing requests or complaints.
• Maintain an attentive, friendly, and engaging attitude throughout guest interaction.

Operational Support:

• Set up and clear tables, service stations, and buffets according to outlet standards.
• Assist in mise-en-place, polishing cutlery, glassware, and crockery.
• Replenish supplies and ensure readiness of the outlet for service.
• Handle billing procedures accurately and ensure proper posting of guest checks.
• Support in banquet service, room service, and special events as assigned.

Hygiene & Safety:

• Maintain cleanliness and hygiene in all service and dining areas.
• Follow food safety, hygiene, and sanitation standards as per HACCP guidelines.
• Adhere to grooming and uniform standards.

Teamwork & Coordination:

• Coordinate with kitchen and bar teams for smooth service flow.
• Support colleagues during peak hours to ensure efficient service.
• Attend daily briefings and training sessions to update product knowledge and service skills.

Job Type: Full-time

Pay: ₹9,346.41 - ₹24,040.39 per month

Work Location: In person