MEDFAR

The EHR Customer Support Representative position involves providing frontline support to clients in the healthcare industry. The ideal candidate should have a minimum of 1-year experience in a healthcare IT or EHR support role. You will be responsible for troubleshooting software issues, assisting users, and ensuring a positive customer experience. Your key responsibilities will include providing technical support via phone, email, and remote sessions, efficiently resolving EHR-related issues, documenting client interactions and solutions, collaborating with internal teams to escalate complex issues, delivering excellent customer service, and assisting in training clients on EHR features and updates. In addition to a competitive salary, we offer a comprehensive benefits package, ongoing training, and professional development opportunities. You will have the chance to grow within our fast-paced and innovative company. The qualifications for this role include a minimum of 1 year of experience in EHR or healthcare IT support, strong problem-solving and communication skills, the ability to work independently and manage multiple tasks, familiarity with medical terminology and clinical workflows (a plus), experience with EHR systems (preferred), and a high school diploma (associate or bachelor's degree preferred). This position involves a fixed night shift with a competitive salary, allowances, and insurance benefits.,

The RCM Operations Director holds the responsibility of overseeing and managing the revenue cycle operations in our healthcare organization. Your primary focus will be on optimizing processes, enhancing financial performance, ensuring compliance, and improving the overall efficiency of the revenue cycle. The ideal candidate should exhibit strong leadership qualities, possess a profound understanding of healthcare revenue cycle management, and approach problem-solving proactively. As the RCM Operations Director, you will lead and manage the revenue cycle team, which includes billing, coding, collections, and accounts receivable staff. It is crucial to cultivate a collaborative and high-performance culture within the team by offering guidance, training, and development opportunities. Setting performance goals and monitoring team progress are essential to ensure operational excellence. Your role will involve developing and implementing strategies to enhance revenue cycle processes, minimize denials, and boost collections. Analyzing existing workflows to identify areas for enhancement and efficiency gains will be a key aspect. Implementing best practices and standard operating procedures to streamline operations will contribute to achieving operational efficiency. Monitoring key performance indicators (KPIs) and preparing regular reports on revenue cycle metrics will be essential to track performance. Conducting financial analysis to recognize trends, variances, and opportunities for revenue enhancement is crucial. Collaboration with the finance department is necessary to ensure accurate financial reporting and forecasting. Maintaining compliance with federal, state, and local regulations concerning healthcare billing and coding is paramount. It is imperative to stay updated on industry standards, coding guidelines, and regulatory changes. Implementing quality assurance programs to guarantee the accuracy and integrity of billing and coding processes is vital. Qualifications for this role include a minimum of 7 years of experience in revenue cycle management operations, experience as a Senior Manager or Director leading a team within an RCM division, a demonstrated track record of enhancing revenue cycle efficiency and cash flow, a strong understanding of healthcare coding and billing practices, excellent analytical and problem-solving skills, effective communication and interpersonal skills, and proficiency in relevant revenue cycle management software. Additional Information: - Fixed Night Shift - Competitive Salary - Performance Bonus - Allowances - Insurance Benefits,

You will be joining our team as an RCM Team Leader based in Visakhapatnam, India. As a part of our Revenue Cycle Management (RCM) department, you will play a crucial role in overseeing the daily operations of the RCM team. Your responsibilities will include leading and developing a team of RCM specialists, managing the end-to-end revenue cycle process, monitoring performance metrics, and serving as the primary point of contact for clients. Your main duties will involve providing leadership to the team, ensuring process efficiency, tracking performance metrics, communicating with clients, preparing reports for senior management, solving problems in the revenue cycle process, and driving continuous improvement initiatives. To excel in this role, you should possess a Bachelor's degree in healthcare administration, business, finance, or a related field, along with 3-5 years of experience in revenue cycle management, including at least 2 years in a leadership position. Proficiency in RCM software, electronic health records (EHR), and medical billing systems is essential, as well as strong leadership, analytical, problem-solving, and attention to detail skills. This full-time position offers a challenging yet rewarding opportunity to work in a dynamic and collaborative environment. You will be part of a team that is dedicated to optimizing revenue cycle management processes and delivering high-quality results through innovation and efficiency. Additionally, you can expect to work fixed night shifts with a competitive salary package, allowances, and insurance benefits.,

The position of RCM Quality Analyst in our Revenue Cycle Management (RCM) department in Visakhapatnam, India, is currently open for a detail-oriented and analytical individual. As an RCM Quality Analyst, you will play a crucial role in evaluating and enhancing the quality of revenue cycle processes to ensure accuracy, compliance, and efficiency in all operations. Your responsibilities will revolve around quality and process auditing, data analysis, reporting, feedback and training, continuous improvement, and documentation. Your main tasks will include conducting regular audits to identify discrepancies and areas for improvement, analyzing data to optimize processes, preparing detailed reports for management, providing feedback to the team, and assisting in training initiatives. Moreover, you will collaborate with the RCM team to implement process improvements, maintain accurate documentation, and uphold quality assurance standards. To qualify for this role, you should possess a bachelor's degree in healthcare administration, finance, business, or a related field, along with 2-4 years of experience in revenue cycle management focusing on quality assurance or auditing. Proficiency in RCM software, electronic health records (EHR), and medical billing systems is required, as well as a deep understanding of healthcare billing, coding, and reimbursement processes including ICD-10, CPT, and HCPCS codes. Strong analytical skills, attention to detail, communication skills, problem-solving abilities, and a collaborative approach to teamwork are also essential for success in this role. Additionally, this position offers a fixed night shift, competitive salary, allowances, and insurance benefits. If you are looking to make a meaningful impact in healthcare revenue cycle management and possess the necessary qualifications and skills, we encourage you to apply for the RCM Quality Analyst position and be part of our dynamic team in Visakhapatnam.,

Company Description We are a reputable software company specializing in the healthcare industry. Since 1988 we have been servicing the healthcare industry by providing various products to laboratories, hospitals and doctors. As a member of our organization you will be joining a smart and driven team that shares your passion for exploration and discovery in the Healthcare Software vertical. Our significant investment in people, processes, and technology equips our employees with the resources and opportunities to drive substantial value for all our client partners. Job Description Performs all administration, development, management, configuration, and testing tasks related to the SEIM. Content development including reports, dashboards, analytic (KQL) rules, filters, and metrics. The SIEM Engineer also develops, implements, and executes standard procedures for the "front-end" operation within Microsoft Sentinel. The SIEM engineer will also communicate with the SOC Manager and Analysts to optimize the KQL (analytics) performance to better meet the needs of the SOC. Other duties include: Developing, implementing, and executing standard procedures for the administration, backup, disaster recovery, and operation of the SIEM including: Operating system security hardening (vms, azure monitor connectors) Version/patch management (vms for azure monitor connectors) Lifecycle upgrade management Qualifications Cyber Intelligence : Maintain relationships with Information Security intelligence peers, Industry peers, and law enforcement community to be able to leverage information-sharing networks Perform proactive research to identify and characterize new emerging threats, vulnerabilities, and risks Develop actionable intelligence to drive countermeasure development Share operational threat intelligence with SOC Analyst peers Work closely with security officers to get direct feedback about new, unknown suspicious behaviour, and indicators Research, analyze, and synthesize large amounts of data and information. Work closely with content & policy engineers to provide information on detection patterns for new upcoming threats. Participate in an on-call rotation Forensic / Investigator The Forensic Analyst is responsible for the development and maturity of the forensic and investigations program within the Medfar organization. The Forensics Analyst performs a variety of highly technical analyses and procedures dealing with the collection, processing, preservation, analysis, and presentation of computer-related evidence. They will examine malicious code (malware), attack vectors, and network communication methods, analyze against target systems and networks, determine target network capabilities and vulnerabilities, support the development and maintenance of new tools and techniques to exploit specific targets, and produce technical, after-action reports in support of the CUSTOMER. Additional responsibilities include: Conduct forensics analysis on systems and ensure root cause and resolution for metrics, tracking and lessons learned are compiled, documented and disseminated. Use of forensic tools and investigative methods to find specific electronic data, including internet use history, processing documents, images, and other files. Disseminating and reporting cyber-related activities, conducting vulnerability analyses, conducting risk management of computer systems and recovering information from computers and data storage devices. Analyze and review escalated cases until closure; this includes investigating and recommending appropriate corrective actions for data security incidents which includes communicating with the implementation staff responsible. Perform post mortem analysis on logs, traffic flows, and other activities to identify malicious activity. Research, develop, and keep abreast of testing tools, techniques, and process improvements in support of security event detection and incident response. Reverse engineer and analyze binaries, files, and other malicious attack artifacts. Establish, maintain and ensure complete chain of custody of forensic evidence. Recovers and examines data from computers and other electronic storage devices in order to use the data as evidence in criminal prosecutions. When equipment is damaged, the forensic analyst must dismantle and rebuild the system in order to recover lost data. Analyst writes up technical reports detailing how the computer evidence was discovered and all of the steps taken during the retrieval process. The Analyst also gives testimony in court regarding the evidence he or she collected. The Analyst keeps current on new methodologies and forensic technology, and trains law enforcement officers on proper procedure with regard to computer evidence. The Forensic Analyst will contribute to the design and development of innovative research projects and attend and participate in professional conferences to stay abreast of new trends and innovations in the field of information systems and/or cyber security. This expert is not only proficient in the latest forensic response and reverse engineering skills, but is astute in the latest exploit methodologies. He/she will provide significant input into the design and development of the organizations working information security systems operations and maintain strategy and methodology to comply with the organization’s cyber security standards and mission. Additional Information Fixed Night Shift Salary Best in the Industry Allowances Insurance Benefits

As a medical coder with 2-3 years of multispecialty, E&M-OP, and Surgery coding experience, your primary responsibility will be to accurately assign appropriate medical codes to diagnoses, procedures, and services conducted by healthcare providers. Your tasks will encompass reviewing patient medical records meticulously to assign correct ICD-10-CM, CPT, and HCPCS codes. It is imperative to ensure strict compliance with all coding guidelines, regulations, and standards, while also collaborating with healthcare providers and team members to address coding-related issues efficiently. Auditing medical records to guarantee the precision and completeness of coded data is another crucial aspect of the role. Additionally, active participation in coding-related training sessions and continuous education programs is essential to stay abreast of the latest coding guidelines and regulations. Upholding patient confidentiality and adherence to HIPAA regulations are paramount in this role. Qualifications should include a minimum of 2 years of experience as a medical coder in a healthcare environment. Proficiency in assigning ICD-10-CM, CPT, and HCPCS codes is a must, along with a sound understanding of medical terminology, anatomy, and physiology. Strong attention to detail and accuracy, coupled with excellent communication and interpersonal skills, are vital for success in this role. The ability to work both independently and collaboratively as part of a team is essential. A non-certified/certification from AAPC or AHIMA is preferred, and a Bachelor's degree in Health Information Management or a related field is advantageous. In addition to the job requirements, the role entails working fixed night shifts. The salary offered is competitive and considered the best in the industry, with the possibility of performance bonuses and allowances. Insurance benefits are provided, and there is a cab facility available for female employees.,

Company Description We are a reputable software company specializing in the healthcare industry. Since 1988 we have been servicing the healthcare industry by providing various products to laboratories, hospitals and doctors. As a member of our organization you will be joining a smart and driven team that shares your passion for exploration and discovery in the Healthcare Software vertical. Our significant investment in people, processes, and technology equips our employees with the resources and opportunities to drive substantial value for all our client partners. Job Description About the Role We are seeking a SecOps Specialist to strengthen MEDFAR’s global security posture. In this role, you will manage our Microsoft Sentinel SIEM, contribute to cyber intelligence, and lead forensic investigations. You will play a critical part in safeguarding our systems, ensuring compliance, and responding effectively to evolving threats. Key Responsibilities SIEM Administration & Development Manage administration, configuration, and lifecycle management of Microsoft Sentinel. Develop and optimize content such as reports, dashboards, KQL rules, filters, and metrics. Implement standard procedures for operations, backup, disaster recovery, and patch/version management. Collaborate with SOC Manager and Analysts to improve analytics performance. Cyber Intelligence Monitor threat intelligence feeds and maintain relationships with industry peers and law enforcement. Proactively research emerging threats, vulnerabilities, and risks. Develop actionable intelligence and share findings with SOC teams. Collaborate with security officers and content engineers to enhance detection patterns. Participate in on-call rotation (1 week every month) Forensics & Investigations Lead forensic analysis for incidents, malware, and attack vectors. Collect, preserve, and analyze digital evidence with full chain of custody. Conduct root cause analysis, lessons learned, and reporting. Use forensic tools to recover and examine data, including compromised systems. Reverse engineer and analyze binaries, malware, and attack artifacts. Prepare technical reports and support legal and compliance processes as needed. Stay up to date with emerging methodologies, tools, and best practices. Qualifications Required Skill Set: Strong understanding of networking, operating systems (Windows, Linux, macOS), and cloud environments (AWS, Azure, GCP). Experience with SIEM tools (e.g., Splunk, ELK, QRadar, Sentinel). Knowledge of endpoint protection and monitoring tools (e.g., CrowdStrike, Carbon Black). Familiarity with firewalls, IDS/IPS, WAFs, and log analysis. Scripting skills (Python, PowerShell, Bash) for automation of tasks. Understanding of MITRE ATT&CK, cyber kill chain, threat intelligence feeds. Strong knowledge of incident response processes and forensic techniques. Excellent analytical, problem-solving, and communication skills. Experience with cloud security tools (Prisma, GuardDuty, Security Hub). Familiarity with compliance standards (PCI DSS, HIPAA, SOC 2). Knowledge of DevSecOps practices, CI/CD pipeline security, and automation Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or related disciplineCertifications (a plus): Any of CompTIA Security+, CySA+, CEH, CISSP, CISM, OSCP, GIAC (GCIH, GCIA, GCFA) Additional Information Mid Shift Salary Best in the Industry Allowances Insurance Benefits