Account Manager

Post: Account Manager – TPS, North India

Base Location: Delhi NCR

Company Profile:

Black Box is a leading technology solutions provider dedicated to helping customers build, manage, optimize and secure their IT infrastructure. Headquartered in Lawrence, Pennsylvania, Black Box Network Services has the largest footprint in the industry, with 194 offices across the world. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 4,000+ team members in 30 countries and growing.

The Black Box Store offers more than 118,000 products to maintain your infrastructure, including cables, cabinets, racks, digital signage, KVM, networking, multimedia and more.

We deliver technology solutions for our customers by harnessing technology innovation to digitally transform and accelerate their business in the areas of connected buildings (incl. IoT), digital workplace & customer experience, data centers, networking (incl. Wi-Fi, SD-WAN), in-building 5G/ONGO and cyber security.

With more than 80 years of technology excellence and thousands of team members globally, managing over 175,000 customers across 150 countries we are uniquely positioned to build a global IT services brand that can deliver maximum value, world-class integrated solutions, deliver results, cultivate strategic relationships, and enable lasting relevance for our customers across six continents.

Corporate Website: www.BlackBox.com

Purpose of the Job:

Lead the Sales function for Black Box’s Products division for the North India market to achieve target objectives, including revenue and gross margin. Direct efforts to achieve sales goals and drive revenue objectives from direct sales and channel business.

The TPS (Technology Product Solutions) division at Black Box sells, manufactures and distributes products under the Black Box brand in various specific market segments (primarily KVM, Audio Visual, Networking, Infrastructure, and IoT Solutions) around the world.

Primarily Roles & Responsibilities:

• Build sales strategy, identify new opportunities and drive business across North India region
• Lead the best practices that are required to ensure improved operations and increased customer acquisition.
• Build end user and channel partner relationships, to drive increased profitable revenue
• Establish both short-term and long-term sales goals and monitor achievements, taking necessary action as needed to ensure sales targets are achieved
• Understand the competitive landscape and develop strategies and initiatives to maintain a leadership position in the market; effectively identify and translate client needs into Black Box solutions. Monitors the marketplace to identify trends, advances and shifts in customer/channel/competitor strategies.
• Passionate and enthusiastic involvement in all aspects of team management as well as direct interaction during the sales process with prospects, customers and partners; foster teamwork and create a positive work environment for a geographically distributed sales force
• Identify and forecast potential sales opportunities for company supported products and services for the aggregate team.
• Develop team of sales professionals as business continues to grow and ensure team is aligned with specific objectives required for success.
• Responsible for the Govt. PSU relationship and demand generation activities with Consulting organization

Education/Experience Requirements:

• Engineering degree or similar with minimum 8-10 years of relevant sales experience selling IOT,KVM or AV solutions (at least one)
• Industry experience across any two of these verticals is required - Government and Defence, Military, Mining, Broadcast, Data Centres, Utility or Retail , Transportation
• Proven success driving consistent revenue growth year-over-year
• Solid track record of managing and leading best-in-class sales teams
• Related experience in Northern India markets required
• Ability to travel frequently.
• Having experience of arranging PoC/demo in individual capacity will be added advantage.

Job Qualifications, Knowledge and Skill Sets

• Good leadership skills – excellent English written and oral communication skills with ability to build strong customer and employee relationships.
• Proven history of success driving sales and business growth within a turnaround environment.
• Proven ability to develop and implement a Channel Program within the North India region.
• Strong presentation and negotiation skills; demonstrate creative approach to both “hunting and farming.”
• Strong working knowledge of current and changing company products and service offerings; ability to maintain industry/competitor knowledge
• Good understanding of business financials, P&L statements and ROI analysis , AR management
• Strong organizational skills to multi-task demanding priorities; effective use of resources to deliver customer results
• Ability to understand customer buying processes and drivers to align sales approaches
• Ability to establish and maintain CXO level relationships with customers in key markets
• Strong business acumen and operating experience, particularly in the areas of sales forecasting, financial planning, budgeting and the identification and implementation of sales programs and solutions designed to address customer needs
• Solid skills utilizing and leveraging a CRM tool such as Salesforce.com.

Job Application Process:

We would love to hear from you if you meet the eligibility criteria and you are interested in this role.

Job Type: Full-time

Pay: ₹100,000.00 - ₹150,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person