Account Manager- Inside Sales

Do you have experience in Academic & Research Sales? Are You a team Player? About Our Team The Academic & Government Research Sales team helps our customers establish, discover and advance knowledge. We provide high-quality digital resources tailored for academic institutions and government organizations through our extensive portfolio which include a wide range of Journals and eBooks that support research, education, and policymaking. About The Role The Account Manager- Inside Sales (iRAMs) are responsible for growing Elsevier’s journals and books through new sales and for the maintenance / growth of the existing base (renewals and upsell/cross-sell). iRAMs are responsible for maintaining customer relationships and leveraging internal and external resources to drive growth. Responsibilities Achieve revenue targets for Journals and Books across new business and renewals. Annual account planning and execution (jointly with other sales resources where required) Regularly review sales results and forecasts e.g. via Clari and other sales enablement tools and adjust actions accordingly. Ensure Salesforce is always up to date. Gather, monitor and evaluate competitive information and provide market feedback to the business to enhance product development and GTM. Develop and maintain relationships with all relevant decision makers and influencers at the customer level to support Elsevier’s strategic objectives. Provide customer support and after-sales follow-up Requirements A University degree, BS/BA or equivalent experience 3+ years of proven commercial (B2B) experience, including account planning, growing an account, cross-sell and up-sell. Experience selling content, technology or similar (3 years’ experience) Able to operate on an operational, tactical and strategic level. Self-motivated and driven. Proven success in negotiating contracts and closing business Proven success in new business prospecting, selling, negotiating and closing skills Experienced working in a global and highly matrixed organization. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working remotely from home or in our office in a flexible hybrid pattern( Based On Business Need) Working for you Benefits We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About The Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Show more Show less