Account Management

Job Description

Job Title: Account Management role Location: Chennai, Tamil Nadu Experience: 1-4years Employment Type: Full-Time Functional Area: Sales, Business Development Education: Bachelor's in Engineering (BE/B.Tech) Travel Requirements: Willingness to travel as per business Job Summary: We are seeking a dynamic and results-driven Account Manager to oversee and expand our client portfolio. The ideal candidate will be responsible for nurturing client relationships, driving sales growth, and ensuring exceptional customer satisfaction. Key Responsibilities: Strategic Account Management: Develop and implement comprehensive account plans aligned with clients' business objectives. Set and monitor sales targets, ensuring alignment with company goals. Client Relationship Management: Serve as the primary liaison between the company and assigned clients. Foster long-term relationships to promote client retention and satisfaction. Address client inquiries and resolve issues promptly. Sales Growth and Revenue Generation: Identify opportunities for upselling and cross-selling within existing accounts. Collaborate with sales teams to expand business opportunities. Monitor competitors' activities and adjust strategies accordingly. Cross-Functional Collaboration: Coordinate with internal departments (e.g., marketing, product development) to meet client needs. Ensure seamless delivery of products and services. Market and Industry Analysis: Stay informed about market trends, regulatory changes, and economic factors affecting clients. Provide clients with insights to navigate industry challenges. Reporting and Documentation: Maintain accurate records of account activities, sales metrics, and client communications. Prepare regular reports for internal stakeholders and clients. Event and Engagement Management: Organize client engagement activities, such as meetings, workshops, and events. Represent the company at industry events and trade shows. Key Skills & Qualifications: Proven experience as an Account Manager or in a similar sales role. Excellent communication and negotiation skills. Strong analytical and problem-solving abilities. Proficiency in CRM software and MS Office Suite, especially Excel. Ability to manage multiple accounts and meet sales targets. MBA in Marketing/Sales; Bachelor's in Engineering preferred. Willingness to travel as required.