Account Management

As an Account Manager at Ticker Data Limited, your primary responsibility will be to maintain client accounts and serve as the main point of contact. Your passion for exceptional customer service and proficiency with spreadsheets will be essential for this role. You will work towards building and strengthening client relationships, ensuring client needs are met within their budget. Additionally, you will collaborate with internal teams to develop strategic marketing plans and identify upsell, cross-sell, and renewal opportunities. **Key Responsibilities:** - Handle inquiries and requests from customers, addressing their needs promptly. - Monitor accounts to ensure services align with clients" requirements and budgets. - Collaborate with team members to enhance business operations. - Act as a brand ambassador for new and existing products, tailoring sales pitches to individual clients. - Coordinate with Customer Support and Marketing teams to ensure customer satisfaction and introduce new products effectively. - Produce progress reports for clients and senior leadership. - Identify upsell, cross-sell, and renewal opportunities and liaise with the sales team regularly. **Qualifications:** - Bachelors/MBA in Marketing/Finance or a related field. - NISM Courses. **Preferred Skills:** - Willingness to travel frequently to client locations. - Track record of meeting or exceeding quotas and receiving positive customer feedback. - Proficiency with customer success and relationship management software such as Sales Logix and Salesforce. - Professional certification from the Strategic Account Management Association. - Previous experience as a Client Account Manager or similar role. - Strong problem-solving and negotiation skills. - Knowledge of Financial Markets. - Exceptional communication and presentation abilities. As an Account Manager at Ticker Data Limited, you will play a crucial role in maintaining client relationships, driving business growth, and ensuring customer satisfaction.,