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Job Description: Account Director DEPARTMENT: Servicing PRIMARY LOCATION: Mumbai Job Profile Summary Responsible for leadership and overall management of client relationships across one or multiple accounts at Havas Creative. Acts as the primary contact for the client's senior marketing team, driving long-term business growth and managing budget and strategic planning. This role collaborates closely with cross-functional teams to deliver exceptional solutions to clients Job Description Client Services: Brings innovative thinking and a customer-centric approach to the client while driving agency growth and profitability. Maintains a strategic overview and thinks creatively to solve problems, particularly in complex digital marketing landscapes. Works collaboratively and develops strong partnerships with clients, leveraging Havas’s capabilities in digital transformation and customer experience. Delivers strong strategic ideas, outstanding creative, and flawless execution through the management of interdisciplinary teams. Demonstrates a deep understanding of digital trends and customer behavior analytics to develop sound strategies and fully integrated solutions. Creative Advocacy: Fosters a culture that embraces digital innovation and the pursuit of transformative creative ideas across multiple touchpoints. Guides the development of sell-in strategies in partnership with Strategy and Creative teams, ensuring that digital and experiential elements are integral to the proposal. Management and Leadership: Prioritizes the development of digital skills within the team, ensuring a strong understanding of customer experience tools and platforms. Champions a data-driven approach in decision-making and strategy development, enhancing the agency’s capabilities in delivering measurable business outcomes for clients. Additional Skills: Familiarity with data and digital marketing tools is a must Proven ability to manage and execute projects that blend creative, strategy, and technology to enhance customer engagement and satisfaction. About Havas Creative Network India Havas Creative Network India is the conglomerate of creative agencies and home to some of the most talented people in the disciplines of creativity, strategy, design, experiential, content, PR, CX and UX. Our extensive in-house capabilities across all communication disciplines and best-in-class partners allow it to create custom, purpose-built solutions that help drive clients’ businesses. Its ethos and philosophy are firmly within the global framework Meaningful Brands through which we make Meaningful Difference to consumers. It includes Havas Worldwide India (Creative), Havas CX India (customer experience), Havas People India (talent communication), Think Design (UI/UX), Conran Design Group Mumbai (branding & design), PR Pundit Havas Red (PR), Shobiz (experiential marketing), Shobiz Exhibits (exhibitions), and Prose on Pixels (content-at-scale). For more information, visit https://in.havas.com/ & follow @HavasCreativeIN on social media. About Havas India Havas India gathers the expertise of 21 agencies, specialised divisions and strategic alliances across 3 verticals: Havas Media Network – Havas Media, PivotRoots (integrated digital), Arena Media, Havas Market (e-commerce), Havas Play (sports, entertainment & content), Havas Programmatic Hub (programmatic trading desk), Havas Analytics (data & analytics), Socialyse (pure play social media); strategic alliances: Havas Media Tribes (out-of-home), Havas Play Gameplan (sports marketing) and KlugKlug (influencer tech stack) Havas Creative Network – Havas Worldwide India (creative), Havas People India (talent communications & employer branding), Havas CX India (customer experience), Think Design (UX/UI), Shobiz (experiential marketing), Shobiz Exhibits (exhibitions), Conran Design Mumbai (branding & design), PR Pundit Havas Red (PR), and Prose on Pixels (content-at-scale) Havas Health & You – Havas Life Sorento (health & wellness communications) With its unique Village model, it is an integrated network present across 3 Villages in Mumbai, Gurgaon and Bengaluru, and regional offices in Kolkata, New Delhi, Hyderabad and Chennai, with over 2000+ professionals and associates. As one of India’s fastest growing and agile networks, Havas India has bagged multiple new clients across verticals and won several prestigious awards over the last 2 years including the group being Great Place To Work® Certified™ twice in a row (Nov 2022 - Nov 2023 & Dec 2023 – Dec 2024), consistently being featured in the top 3 at R3 New Business League rankings, and winning at Campaign Asia-Pacific Agency of the Year awards, e4m Indian Marketing Awards 2023, ABBY One Show 2023, Campaign Women Leading Change awards, and more. Our CSR programs, DE&I initiatives, and being actively involved in various industry associations is what keeps us invested as a network that has a clear mission of making a meaningful difference to brands, businesses and people. Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job. For more information, visit https://in.havas.com/ and follow Havas India on social media. Show more Show less
