Academic Counselor

We are looking for an energetic and persuasive Academic Counsellor to join our team. If you have a passion for helping others, a knack for effective communication, and a commitment to student success, we’d love to have you on our team.

Responsibilities:

Reach Outs:

• Place outbound calls to potential students interested in enrolling in the UI/UX course.
• Generate leads through cold calling, database mining, and other prospecting techniques.
• Communicate effectively to articulate the benefits of our programs and answer queries.

Student Engagement:

• Respond to inquiries from potential students via email, chat, and social media platforms.
• Provide detailed information about the UI/UX course, admission criteria, and application process.

Follow-Up and Nurturing:

• Conduct follow-up communications with interested individuals to nurture leads and address any questions or concerns.
• Provide ongoing support to applicants throughout the enrollment journey.

Social Media Engagement:

• Manage and engage with the course’s social media channels to provide information, updates, and answer queries.
• Collaborate with the marketing team to create engaging content that attracts prospective students.
• Play an active role in all marketing activities, including campaigns.

Data Management:

• Maintain accurate and up-to-date records of student inquiries, applications, and enrollment status.
• Generate reports on enrollment metrics and provide insights for improvement.
• Maintain accurate and detailed records of calls made and results achieved.

Appointment Setting:

• Schedule appointments for interested individuals to visit or attend information sessions.
• Coordinate with the admissions team to facilitate a smooth enrollment process.

Qualifications:

• 1-2 years proven experience as an academic counsellor or in a similar role.
• Proficiency in English, Malayalam, and Hindi.
• Excellent communication and interpersonal skills.
• Ability to handle objections and turn them into opportunities.
• Basic computer skills and familiarity with CRM software.
• Previous experience in education or training industry telecalling.
• Familiarity with the local educational landscape.

Additional Preferred Skill:

• Interest in Social Media Content Creation: Experience or enthusiasm for creating engaging content on social media platforms is a plus.
• Will have to connect with at least 10 to 12 colleges in a month and create opportunities with respect to career development workshops.
• Do admission calls for digital marketing online and offline.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for career growth within the organization.
• Training provided on UI/UX design basics.

How to Apply:

Interested candidates please submit their resume and a brief cover letter outlining their telecalling experience to hr@marvelloux.academy