Academic Counsellor

Position Title:

Employment Type:

Role Overview

We are looking for a motivated and student-focused Academic Counsellor to guide learners in making informed academic and career choices. The role requires a balance of counselling, communication, and sales skills to support students in their academic journey, promote programs effectively, and achieve enrolment goals.

Key Responsibilities

1. Student Counselling

• Provide academic and career guidance to students and parents.
• Assess students’ performance, interests, and aspirations to suggest suitable pathways.
• Clarify course requirements, learning outcomes, and career prospects.

2. Program Guidance

• Explain program structures, curriculum details, and benefits clearly.
• Stay updated on industry trends, educational policies, and new program developments.

3. Follow-Up & Conversion

• Engage regularly with prospective students and parents through calls, emails, and in-person meetings.
• Support applicants with documentation and ensure smooth completion of enrolment processes.

4. Target Achievement

• Meet monthly and quarterly enrolment and revenue targets.
• Develop strategies to increase enrolments and achieve organizational goals.

5. Collaboration

• Coordinate with faculty, admissions, and marketing teams for seamless counselling and enrolment.
• Represent the institution in webinars, seminars, and workshops to promote academic programs.

6. Record Management

• Maintain accurate records of inquiries, counselling sessions, and enrolments.
• Prepare and share periodic reports on counselling effectiveness and conversion rates.

Qualifications

• Bachelor’s degree in any discipline (mandatory).
• Background in education, counselling, or sales is an advantage.

Experience

• Prior experience in academic counselling, telesales, or education-related roles preferred (not mandatory).

Key Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills to build trust and rapport with students and parents.
• Target-driven with strong persuasion and negotiation abilities.