Zonal Manager - Kota

As a Zonal Manager, your role is crucial in driving sales growth, profitability, and operational excellence in the region. You will be the face of the organization, responsible for building strong relationships with key customers, partners, and stakeholders. Your main responsibilities include developing and executing the regional business strategy, leading a high-performing team, and achieving overall organizational objectives. **Key Responsibilities:** - **Business Management:** - Gather data on market trends, growth areas, and competitor analysis. - Set annual objectives for sales, customer footfall, ticket size, and profitability. - Plan and oversee sales planning and promotional activities. - Allocate resources and budget according to strategic priorities. - Identify opportunities for business expansion and refine strategies based on sales data. - **Operational Excellence:** - Review, audit, and optimize laboratory operations, logistics, and customer service processes. - Implement quality control measures to comply with standards and regulations. - Evaluate customer feedback for new services or improvements. - **Customer Management:** - Schedule visits and meetings with key stakeholders. - Utilize Sales software tools to manage customer interactions and information. - Develop retention strategies and personalized relationship management for KOLs. - Manage partnerships by onboarding new partners and maintaining relationships. - **People Management:** - Conduct team meetings to discuss goals and ongoing activities. - Set individual performance targets aligned with objectives. - Implement a continuous training program with HR for skill enhancement and motivation. - Monitor team performance through KPIs and provide regular feedback. - **Financial Management:** - Oversee zone finances, including budgeting, spending, and reporting. - Review financial reports to ensure profitability and manage EBITDA effectively. You will play a critical role in the success of the organization by driving sales growth, operational efficiency, and customer satisfaction in the region.,