Zonal Head - OTC Sales

Aditya Birla Insulators

10 - 15 years

20 - 25 Lacs

Kolkata

Posted:3 weeks ago| Platform:

Apply

Skills Required

PPC Sales operations Customer satisfaction Packaging Design development Customer complaints Catering Monitoring New product design OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Implement the sales strategy for OTC (Over the Counter) sales in the designated area - Garments) for the Linen Fabric business of JST to improve market capitalization and to achieve business objectives
Job Context & Major Challenges
Challenge is to promote and sale Linen fabric in OTC and dominate in domestic market despite growing competition from other domestic suppliers.
To create demand for the Linen fabrics among Indian consumers in the market environment where the scope is much yet. Challenge is to continuously enrich product mix through new product/design development for expanding the customer base and profitable growth. Catering to the market with existing lead time as fashion trends and preferences are very volatile
Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Sales Operations Acknowledge customer inquiry within 24 hrs
Discuss technical specs. such as construction, count etc. with customer and confirm orders as per capability and capacity Coordinate with Design & Development teams to prepare samples and ensure their timely dispatch to customers Negotiate pricing (to certain limit), payment terms, delivery schedule and mode of dispatch with the customer Obtain sales order confirmation from Customer with agreed technical specs. & T&C KRA2 Production & Dispatch Follow up with PPC & Production for status of order in process & highlight deviations, if any Track the production & dispatch schedule and keep customers in loop Inform customers of the consignment dispatched with relevant details Coordinate with Packing dept for ensuring matching customer needs of packing for samples and finished goods. KRA3 Customers Financial Assessments / Receivables To prepare detailed customer profile by visiting the customers and take reference from market to estimate & recommend credit limits. Daily monitoring of the Receivables status and to maintain their Ughai within limit and maintain control over dues. Pursue for critical / delayed Ughai (Receivables) , if any. KRA4 Customer Complaints Manage all customer queries post sales and provide solution for their problems Coordinate with Quality Dept for suggesting technical solutions Share customer feedback to Production & Quality depts. for preventive actions KRA5 Business Development Develop new customers through connections & references Administer Annual customer satisfaction study

More Jobs at Aditya Birla Insulators

Support Human resources

Bokaro, Dhanbad, Jamshedpur, Ranchi

8 - 10 yrs

INR 6 - 10 Lacs

HR Business Partner Mumbai

Mumbai, Nagpur, Thane, Nashik, Pune, Aurangabad

5 - 6 yrs

INR 7 - 11 Lacs

FLO Backend OTC Sales

Mumbai, Nagpur, Thane, Nashik, Pune, Aurangabad

5 - 10 yrs

INR 4 - 7 Lacs

SH Payroll & Comp

Madurai, Tiruppur, Salem, Chennai, Tiruchirapalli, Coimbatore

10 - 15 yrs

INR 6 - 10 Lacs

Planning Executive

Hubli, Mangaluru, Mysuru, Bengaluru, Belgaum

4 - 6 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.