Workspace Delivery Coordinator

What this job involves:

The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

What your day-to-day will look like:

• Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness.
• Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff.
• Maintains clear, efficient communication and coordination with engineering and front of the house teams.
• Inventories cleaning supplies and ordering to ensure adequate supplies.
• Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action.
• Submit requests for repair and periodic maintenance of cleaning equipments.
• Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance.

Desired or preferred experience and technical skills:

• 2-3 years of experience in facilities management, soft services, or a related field
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Familiarity with procurement processes and inventory management
• Basic understanding of building systems and maintenance processes
• Good knowledge in soft service operations
• Good communication skill

Required Skills and Experience:

• Bachelors degree/ Degree in Hotel Management, business or other related field.
• Experience of 2-4 years in Soft services/facilities/hotel housekeeping
• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
• Proficient in MS Office suite
• Excellent communication verbal and written.

Scheduled Weekly Hours: