Workforce Services Senior Analyst

Skill required:

Designation:

Qualifications:

Years of Experience:

About Accenture

What would you do?

What are we looking for?

• Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Use appropriate tools and technologies in learning analytics, including but not limited to Unidash, SQL, Daiquery etc. Roles and Responsibilities:
• Gather learning data to identify trends, patterns, and insights that inform business decisions and drive learning strategy.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as learner engagement, course completion rates, and assessment scores.
• Implement data collection methods to gather relevant learning data from various sources, including learning management systems, surveys, and assessments.
• Implement data-driven solutions to meet business needs.
• Create data visualizations and storytelling to communicate complex data insights to non-technical stakeholders and facilitate decision-making.
• Ensure data quality, integrity, and security by implementing data governance policies and procedures.
• Gather learning data to identify trends, patterns, and insights that inform business decisions and drive learning strategy.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as learner engagement, course completion rates, and assessment scores.
• Implement data collection methods to gather relevant learning data from various sources, including learning management systems, surveys, and assessments.
• Implement data-driven solutions to meet business needs.
• Create data visualizations and storytelling to communicate complex data insights to non-technical stakeholders and facilitate decision-making.
• Ensure data quality, integrity, and security by implementing data governance policies and procedures.
• Use appropriate tools and technologies in learning analytics, including but not limited to Unidash, SQL, Daiquery etc.