3601 Workforce Management Jobs - Page 41

About The Role : Job Title DWS - Senior Team Manager Operations Head of Illiquid Asset Operations India Corporate TitleDirector or Vice President LocationPune/ Bangalore, India Working Hours: Full-time Role Description DWS Group (DWS) with over of assets under management (as of 30 June 2025) aspires to be one of the world's leading asset managers. Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines. Our Team: At DWS Our strategy is to be the investment pa...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

Hiring: AM Workforce Management (WFM) Location: Gurugram Function: Customer Services We are looking for a Assistant Manager – WFM with solid experience in core Workforce Management processes, including Forecasting, Real-Time Monitoring, and Scheduling. The ideal candidate will have: Key Requirements: Experience in Vendor Management and Bill Processing Strong knowledge of inbound call center operations and WFM tools Proficiency in MS Excel and MS Office tools Strong analytical skills with the ability to organize and interpret large datasets with precision Good to Have Skills: Hands-on experience with SQL, SAP, and Power BI Data analysis and reporting expertise

Role Overview: The Manager will be responsible for leading consulting and delivery engagements in the Chemicals & Natural Resources (C&NR) industry vertical. The role involves driving business transformation initiatives, managing client relationships, and delivering solutions that enhance operational efficiency, sustainability, and profitability for clients in chemicals, mining, metals, and natural resources sectors. Key Responsibilities: Lead end-to-end project delivery for clients in the Chemicals & Natural Resources sector. Identify, analyze, and resolve complex business problems by leveraging industry best practices and digital solutions. Support clients in areas such as supply chain opt...

Role Overview: The Consultant will work with clients in the Chemicals & Natural Resources (C&NR) industry to deliver business and digital transformation projects. The role involves analyzing client challenges, developing solutions, and supporting implementation in areas such as supply chain, operations, sustainability, and digital innovation. Key Responsibilities: Support delivery of consulting engagements in the Chemicals & Natural Resources sector (chemicals, metals, mining, natural resources). Conduct industry research, benchmarking, and data analysis to identify improvement opportunities. Contribute to process design, operating model development, and digital enablement initiatives. Work ...

Role Overview: The member joining this position will work at an experienced level and be part of a team. The role requires an engineer with strong knowledge in steam engineering products and instrumentation systems to handle on-site activities. Purpose of the Role: This role is to ensure efficient commissioning, troubleshooting, and maintenance of Forbes Marshalls range of products, including steam engineering and control instrumentation solutions. By providing on-site technical expertise, the role focuses on enhancing customer satisfaction, fostering strong relationships, and generating after-market business such as Annual Maintenance Contracts (AMCs) and spare part sales. This role support...

Tools: Advance Excel, Basic Knowledge RTA, WFM Shift: US Shift (Work from Home) Job Title: Real Time Analyst Job Summary: Role: Real Time Analyst (RTA)/WFM Grade: II Experience: 3 yrs in WFM, with at least 1 yr in RTM team. ACD Tool exposure: InContact preferred, but any other ACD exposure would also do. WFM tool Exposure: Calabrio preferred, but other WFM tool exposure would also be ok. Other Exposure: Required understanding & exposure to making real time skill change in a multi-skill US based contact center business Excel exposure: Intermediate level, with exposure to managing & enabling reports automation. Communication: Strong English comprehension, writing, & speaking skills, as this ro...

As a Benefits Administrator III at UKG, you will play a crucial role in providing operational support throughout the employee benefits life cycle. Your responsibilities will include: - Reviewing and processing open enrollment activities such as file deliveries and census files - Demonstrating a working knowledge of Electronic Data Interchange (EDI) requirements - Troubleshooting EDI connections and file delivery issues - Researching and resolving system errors, drafting Root Cause Analysis (RCA) - Interpreting Benefits Plan Documents for EDI and OE processes, understanding system configuration/setup of Plan Design Requirements - Conducting customer data audits based on pre-defined Standard O...

Role Overview: As a Weaving Preparatory Sr Shift Engineer at Dhurv Cotex Pvt Ltd in Shirpur, you will be responsible for overseeing and managing the weaving preparatory processes. Your role will involve ensuring efficient operation of machines, troubleshooting technical issues, and upholding high-quality production standards. Additionally, you will schedule and manage the shift workforce, maintain safety and compliance standards, and perform routine maintenance tasks to ensure machine longevity. Key Responsibilities: - Oversee and manage weaving preparatory processes - Ensure machines are operating efficiently - Troubleshoot technical issues with weaving machinery - Maintain high-quality pro...

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're pass...

Overview We are seeking enthusiastic Resource Management Analyst to support with workforce management, staffing plan, forecasts, budgets, tracking & reporting across multiple clients. This role will work closely with offshore Resource Manager, Agency project managers, finance teams, and embedded specialty teams to ensure accurate data entry, reporting, and workflow optimization. Responsibilities Assist project managers and program managers in maintaining accurate forecasts, budgets, and staffing plans. Support tracking and reporting across platforms such as ScreenDragon, Power BI, and Workfront. Generate and distribute reports on time tracking, utilization by ensuring data consistency and ac...

Overview Shift Timing - 4:00PM - 1:00AM (IST) Work Location - Chennai / Bangalore / Hyderabad / Gurugram Hybrid Model - 3 Days work from office per week About Role- We are seeking an experienced Resource Manager to support with workforce management, staffing plan, forecasts, budgets, tracking & reporting across multiple clients. This role will work closely with project managers, program managers, finance teams, and embedded specialty teams to ensure accurate data entry, reporting, and workflow optimization. About Omnicom Global Solutions- Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks ...

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts b...

Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5-7 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Enables a superior brand experience , accelerates responsibl...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will b...

Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do To maintain quality and service standards of the Warranty ...

Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boos...

Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do To maintain quality and service standards of the Warranty ...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availabilit...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability,...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availa...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availa...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

Do Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources Ensure that proactive measures to improve the performance of ...