Workday Functional Analyst, HR Systems

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What we offer:

Group Summary:

Job Introduction (Primary Accountabilities of the position)

The Workday Functional Analyst will be responsible for the ongoing administration, development and support of Workday. The role requires gathering of requirements, solving issues, and developing and executing new enhancements. Workday modules that this role will support primarily include: Talent Management, Recruiting and Learning.

Major Responsibilities (List in order of importance, min 3 – max 10)

As Functional Analyst:

• Provides Workday subject matter functional expertise for day-to-day support and development including business process configuration, data upload (EIB), testing and other troubleshooting support – specifically for Talent Management, Recruiting and Learning.
• Maintains master data values in Workday
• Maintains training and communication material, may participate in delivery of training
• Develops and drives innovative and proactive change efforts for HR process improvements, including enhancements to end user experience
• Liaise with HR, Payroll, vendors and external consultants.
• Handles ad-hoc or complex mass uploads
• Supports HR users with completing processes as required
• Participates in deployment of new businesses: map current processes and data, identify gaps with Workday processes, recommend changes, define requirements, configure, test and validate changes
• Assists with bi-annual releases, including analysis of impacts of new functionality, testing of integrations and cross functional up and downstream analysis
• Work with a global Workday support team on day-to-day activities

Knowledge and Education (Required minimum education)

Completion of University Degree

Work Experience (Consider the length of time and type of experience)

1 to 3 Years of Work Related Experience

Skills and Competencies Required to Perform the Job (communication skills, analytical and problem-solving abilities, etc.)

• 1-3 year’s Workday functional experience
• Strong attention to detail
• Strong verbal and written communication skills
• Strong analytical mind; demonstrated critical thinking and analytic skills with strong problem solving and troubleshooting skills
• Ability to accurately collect information in order to understand and assess the clients’ needs and situation
• Excellent collaborator and a team player
• Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects
• Ability to prioritize workload and provide timely follow-up and resolution
• Ability to manage confidential and sensitive employee information
• Understanding of HR operations and experience in employee data management
• Ability to understand business priorities and align technology opportunities
• Ability to set priorities in a fast-paced environment
• Focus on quality and customer service
• Preferred: Workday Functional Certifications; Workday Pro certification in one or multiple HCM modules, and previous support experience

Working Conditions and Environment

Ability to work across multiple time zones, as required by the global nature of this role

Travel (Indicate the level of travel required to perform the job)

No Travel

Any Additional Information (Language proficiency, etc.)

Strong English skills are mandatory.

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