WNS Hiring||Urdu||Customer Service||Associate

1 - 6 years

3 - 5 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for International Customer Service process||Urdu

Role

  • International client handling experience mandatory with Urdu and English language
  • Resolve client inquiries and issues through effective communication and problem-solving skills.
  • Maintain and update customer databases with accurate and timely information.
  • Meet or exceed daily, weekly, and monthly call / chat targets and performance metrics.

Requirement

  • Exp - 1-5 Years in International BPO (Blended process)

  • Spoken and written Urdu

  • Shifts- US Shifts
  • Location- Gurgaon Sec-30
  • Graduate
  • Comfortable with rotational shifts and offs
  • Excellent communication skills in English and Urdu both verbal and written

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