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For Employers

Receptionist

Unipath Specialty Laboratory

3 - 8 years

|

1 - 4 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

customer relationship backend operations customer service customer complaints customer care customer support operations handling customer queries quality assurance writing leadership skills reception customer handling communication skills servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Greet customers and visitors in a friendly and professional manner
- Provide information and assistance to customers regarding lab services
- Schedule appointments and manage patient records
- Handle customer complaints and resolve issues in a timely manner
- Maintain cleanliness and organization of the reception area
- Collaborate with other team members to ensure excellent customer service standards are met

Requirements:

- A Bachelors degree in any field

- A minimum of 3 years of experience in a customer service role

- Excellent communication skills, both written and verbal

- Strong organizational abilities and attention to detail

- Basic understanding of lab tests and medical terminology

- Ability to work effectively in a fast-paced environment

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Unipath Specialty Laboratory

Healthcare / Laboratory Services

Chicago

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