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0 years
5 - 10 Lacs
Hyderābād
Remote
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You'll be managing and supporting enterprise customers for their business-critical services. You will be responsible for a wide range of activities surrounding the ongoing maintenance and expert level support of Verizon Managed Services customer networks, primarily Incident and Change Management. These activities will include the troubleshooting and resolution of highly complex network issues, complex change management, working with vendors and internal organizations (IT NOC, Engineering, PMO, etc.) on product wide issues as well as product readiness projects. Interacting with customers on high visibility and complex technical issues. Supporting a complex mix of technologies that create the Verizon Managed Services product offerings including Managed WAN (MWAN), Managed LAN (MLAN). Managing Wireless LAN (MWLAN - Aruba and Cisco WLCs and APs), etc. Providing expert level support for all underlying Verizon network access and fulfillment function for MNS Standard Change Management requests. Providing customer configuration which includes Cisco 7600, ASR9K, ESR, GSR IOS & IOS-XR devices, and Juniper M320 and MX960 devices. What we’re looking for... You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners so networking and managing effective working relationships should be your top most priority. You have an understanding of industry trends in all areas of Information Security. You'll need to have: Bachelor’s degree or one or more years of work experience. Knowledge of BGP, EIGRP, OSPF, and RIP routing protocols, redistribution, and high availability protocols such as HSRP, GLBP, VRRP, MBGP, VRFs, VRF-Lite, and MPLS VPNs. Experience providing support for AOS, IOS, IOS-XR, and JUNOS products. Knowledge of QOS, MQOS, queuing techniques, policing, shaping, marking etc. on Cisco and Juniper platforms. A CCNP certification. Even better if you have one or more of the following: Experience supporting IPVPN, DMVPN, EZVPN, and GETVPN designs. Knowledge of supporting Aruba and Cisco WLAN Controllers and Access Points. Experience supporting Cisco and Riverbed WAN Optimization. Experience with resolution centric diagnostic approach. Ability to quickly identify and isolate the root cause of the issues in minimal time. Experience with Advanced network troubleshooting skills utilizing Wireshark packet capture/analysis. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
Posted 2 weeks ago
7.0 - 10.0 years
7 - 9 Lacs
Gurgaon
On-site
Date: Jul 16, 2025 Job Requisition Id: 61780 Location: Gurgaon, IN YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SOC Management Professionals in the following areas : Role Description Position Name: Cyber Security Incident Handler We are seeking an experienced and proactive Senior Cybersecurity Incident Handler to join our SOC/Cyber Defense team. The ideal candidate will have deep expertise in handling complex security incidents, applying advanced detection and response techniques, and guiding enterprise-wide incident response strategies. This role requires a strong understanding of modern threat landscapes, hands-on technical skills, and the ability to coordinate across departments during security events. Key Responsibilities: Lead and manage the end-to-end lifecycle of security incidents, including detection, triage, containment, eradication, recovery, and post-incident analysis, Utilize SIEM, SOAR, EDR, and threat intelligence platforms (e.g., Microsoft Sentinel, Splunk, CrowdStrike Falcon, Palo Alto Cortex XSOAR, MISP) to identify and respond to threats, Conduct forensic analysis of endpoints, networks, and logs using tools like FTK, Volatility, Wireshark, and ELK Stack, Develop, refine, and test incident response plans, playbooks, and tabletop exercises, Collaborate with threat hunters, SOC analysts, vulnerability management, and threat intelligence teams to enhance threat detection and mitigation, Generate detailed reports and provide executive summaries on security incidents. Mentor junior analysts and help develop cybersecurity capabilities across the organization. Required Skills & Qualifications: 7–10 years of hands-on experience in incident response, SOC operations, or related cybersecurity roles, Expertise in: SIEM/SOAR platforms Endpoint Detection and Response (EDR) tools Network forensics and malware analysis MITRE ATT&CK and cyber kill chain frameworks Strong knowledge of network protocols, Windows/Linux internals, and cloud security (AWS/Azure/GCP), Familiarity with compliance and standards: NIST 800-61, ISO 27035, CIS Controls, GDPR, and HIPAA. Certifications (Required/Preferred): Required (at least one): GIAC Certified Incident Handler (GCIH) Certified Incident Handler (ECIH) Certified Information Systems Security Professional (CISSP) Certified SOC Analyst (CSA) Preferred : GIAC Cyber Threat Intelligence (GCTI) GIAC Cloud Security Automation (GCSA) Microsoft Certified: Cybersecurity Architect Expert Google Cybersecurity Professional Certificate Nice to Have: Experience with AI/ML-based threat detection platforms Exposure to zero trust architectures and XDR implementations Understanding of OT/ICS incident response (for industrial environments) At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 weeks ago
0 years
0 Lacs
Noida
On-site
Responsibilities Should be able to understand HLD / LLD for the CSD/DRA node. Should be able to perform integration ,deploy and upgrade of the CSD/DRA. Should be willing to travel as per the business requirements. Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of CnDRA/SEP/SEPP/SCP/BSF/DRA/DEA CSD nodes. Deployment Experience on VNF/CNF Knowledge of 4G,5G, IMS & GSM call flows with all the protocols. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of Diameter,LDAP,, Wireshark, Linux, Telco Cloud/Kubenetes/Dockers Basic knowledge of IP domain. Basic scripting language expertise (Shell script, PERL). Sound understanding ofCall flow 4G/5G Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. Working knowledge of UNIX shell scripting (bash, perl). Working knowledge of Windows, and UNIX/LINUX Operating Systems End-to-End work experience of solution design, verification & deployment. VNF/CNF/Openstack/Openshift exposure is added advantage. Qualifications Btech Range of Year Experience-Min Year 3 Range of Year Experience-Max Year 10
Posted 2 weeks ago
0 years
0 Lacs
Noida
On-site
Job Description We are looking for a skilled and passionate FreeSWITCH & Kamailio Developer to join our on-site team in Noida Extension . The ideal candidate will help us build a scalable, secure, and high-performance PBX platform tailored for enterprise-level VoIP deployments. You will be responsible for designing, customizing, and maintaining cloud telephony systems, optimizing call flows, and handling SIP signaling at scale. This role is perfect for someone with deep technical knowledge of VoIP architecture and a hands-on approach to real-time communications. Responsibilities Design and maintain scalable cloud telephony infrastructure Customize FreeSWITCH for audio/video conferencing (4000–5000 concurrent calls) Deploy FreeSWITCH behind load balancers for high availability Debug SIP signaling and analyze RTP/media streams (Wireshark, sngrep) Integrate codecs (PCMU, PCMA, G729, Opus) and support SDP offer/answer models Develop API-integrated PBX systems in coordination with frontend/backend teams Configure RTP Proxy and handle NAT traversal (TURN/STUN) Set up and manage SIP proxy servers (Kamailio/OpenSIPS) Work on SBCs to ensure secure and reliable call routing Bonus: Experience with WebRTC, SIPX, SMPP, and H.323 Required Skills Hands-on experience with FreeSWITCH, Asterisk, or similar VoIP platforms Strong knowledge of SIP, RTP, RTCP, NAT traversal, and TLS Experience in Kamailio/OpenSIPS configuration and routing logic Proficiency in Linux system administration and shell scripting Familiarity with tools like sngrep, tcpdump, and Wireshark Ability to debug and optimize VoIP call flows and media streams Excellent troubleshooting and problem-solving skills Bachelor's degree in Computer Science, IT, or related field Experience in telecom or VoIP support environment is a plus Job Types: Full-time, Permanent Pay: ₹13,650.56 - ₹100,000.00 per month Benefits: Commuter assistance Flexible schedule Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 2 weeks ago
0 years
5 - 7 Lacs
Noida
On-site
Responsibilities Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc). Should possess good consultation skills and should be able to drive solutions as per customer requirements . Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF & BM. Knowledge of 5G, IMS & GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. HLR / HSS Migration experience - added advantage Kubenetes, VNF and CNF exposure is added advantage. Qualifications BE, BTECH Range of Year Experience-Min Year 1 Range of Year Experience-Max Year 8
Posted 2 weeks ago
2.0 years
5 - 16 Lacs
Noida
On-site
Job Title: IMS/Telephony Developer (C, Data Structures, OS & Networking) Experience Required: 2 – 8 Years Work Location: Client Site – Noida Work Mode: Work from Office (5 days a week) Notice Period: Immediate to 30 Days Job Overview: We are seeking experienced and passionate developers with strong foundations in C programming and data structures, who also possess solid knowledge of Operating System concepts and Networking. The ideal candidate will contribute to the development and maintenance of telecom protocol stacks, particularly in IMS/Telephony and 4G/5G wireless technologies. This position requires hands-on experience with Linux or RTOS environments, and readiness to work on-site at our client location in Noida. Key Responsibilities: Design, develop, and maintain modules in C, focused on telecom and networking applications. Work on protocol stack development for IMS, VoLTE, and 4G/5G technologies (Layers 3-5). Implement and optimize code for real-time systems using Linux or RTOS platforms. Collaborate with cross-functional teams to define and implement features based on IMS/Telephony requirements. Utilize strong understanding of Operating System internals, multithreading, memory management, and network protocols (TCP/IP, SIP, RTP, etc.). Perform unit testing, debugging, and performance tuning of developed code. Participate in code reviews and documentation of designs and implementations. Ensure compliance with quality and performance standards throughout the software development lifecycle. Mandatory Skills: Minimum 2+ years of experience in C programming and data structure implementation. Strong foundation in Operating System concepts and Networking protocols. Experience working with Linux or RTOS, including system-level programming and development tools. Willingness to work on-site in Noida and be available 5 days a week in-office. Preferred Skills: IMS/Telephony protocol development experience (minimum 2 years preferred). Hands-on exposure to 4G/5G protocol stacks—preferably Layer 3 to Layer 5. Experience in SIP, SDP, RTP/RTCP, and Diameter protocols. Familiarity with debugging tools like GDB, Wireshark, Valgrind, etc. Soft Skills: Good communication and documentation skills. Ability to work independently as well as in a team-oriented, collaborative environment. Analytical thinking and strong problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹569,510.82 - ₹1,602,397.90 per year Benefits: Flexible schedule Food provided Health insurance Life insurance Paid time off Provident Fund Location Type: In-person Schedule: Day shift Fixed shift Monday to Friday Night shift US shift Work Location: In person
Posted 2 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Us At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web. About The Job: As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You'll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business! We are big fans of Continuous Improvement and use metrics to measure and improve our processes. Whenever possible we suggest improvements to our products and write our own tools in order to give the best possible service to our customers. About you: You are extremely well organised and self-motivated - essential because we're a remote team. You are a creative problem solver with think-outside-the-box and can-do attitude and have a passion for great customer service. Roles & Responsibilities: Debug and resolve API errors, failed requests, and integration issues Investigate website blocking behavior (e.g., bot detection, captchas, IP bans) Recommend and adjust scraping settings like browser fingerprinting, header tuning, proxies, and rendering modes Assist with custom setups and edge-case data extraction requests Support customers in deploying and managing spiders on our cloud platform Analyze logs and runtime behavior of spiders to diagnose failures or inefficiencies Help customers retrieve structured data using AI extraction and quickfixes Assist users with billing questions, plan upgrades, and usage diagnostics Write clear and concise explanations, technical walkthroughs, and documentation Collaborate with engineering/product teams to communicate bugs or suggest improvements based on user feedback Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customers to get the best value possible Demonstrate leadership and ability to work independently to resolve complex technical issues Maintain technical documentation, troubleshooting guides and AI bots Provide assistance to internal groups in Zyte to troubleshoot issues and make configuration changes Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction Be available to participate in the weekend shift - approximately one weekend every month for additional compensation Requirements 3+ years of support or equivalent experience in a customer facing role Good understanding of HTTP, browser behavior, browser stack, headless browsers, web scraping techniques, and anti-bot mechanisms Strong grasp of Python to be able to write and debug code. Prefer familiarity with additional languages such as Javascript, Node.js, Typescript, Java, Javascript, .net/C#, Golang Experience debugging REST APIs (using Postman, curl, or directly in code) Experience with web scraping tools or libraries (e.g., Puppeteer, Playwright, Selenium, BeautifulSoup, Scrapy) Good understanding of web applications, client utilities, browserstack, headless browsers and developer tools in browsers. Familiarity with tools such as Wireshark, tcpdump, Burp Suite etc to intercept and debug network traffic. Understand browser engines, browser fingerprinting, and ad-blocker mechanisms Comfortable with Linux/UNIX or Mac Terminal command-line for efficient scripting and automation Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience Strong team player with good analytical and technical writing skills Ability to multi-task and manage multiple priorities and commitments Benefits By joining the Zyte team, you will: Become part of a self-motivated, progressive, multi-cultural team Have the freedom & flexibility to work remotely Get the chance to work with cutting-edge open source technologies and tools
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Security Analyst/ Pen Tester Join us as a Security Analyst at Dedalus , one of the World’s leading healthcare technology companies, at our team in Chennai, India to do the best work of your career and make a profound impact in providing better care for a healthier planet. What you’ll achieve As a Security Analyst , you will be part of our highly successful team, utilising your skills for Security Vulnerability Analysis/ Penetration Testing where you will test, assess, exploit & report the security vulnerabilities in the software application, infrastructure and provide recommendations for the suitable solution/ remedy. Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector. You will: Security Vulnerability Analysis/ Threat Modelling & Risk Assessment Executing static code review using automated SAST tools & False Positive Analysis Performing dynamic testing (DAST) using automated tools like Burp-suite, Invicti/ Nessus Manual Penetration Testing and Ethical Hacking technics to exploit vulnerabilities Prepare assessment & validation report on the vulnerabilities & risks with impact, artifacts, recommended solution/ mitigation and POCs Explain threats & present assessment reports to Developer/ Architect community Take the next step towards your dream career. At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed: Essential Requirements: Minimum four-year experience in security vulnerability analysis and Pen testing (VAPT) on cloud services, web products/ enterprise applications. Ability to execute Appsec tools; Mandatory to know industry standard tools like – Burp-suite, Invicti & Fortify (or any SAST tool), Cloud-Native tools and open-source tools like - Kali, Nmap, Wireshark, Metasploit, ZAP, Echo Mirage. Technical Knowledge on SDLC and implementation essentials of various application types - Desktop, Web, API, Mobile (Hybrid/ Native) & Cloud (AWS, Azure, or GCP). Ability to understand & review Java or .NET (must have), Angular (nice to have) code with respect to security vulnerability. Clear understanding on OWASP, GDPR/ ISO Security standards. Exposure to DevAppSec automation & scripting is preferred. Valid Certification in VAPT/ Ethical Hacking in Mobile /Web /Cloud security is must. Knowledge of AI tools & securing Docker containers like Kubernetes are advantages. Understanding of real world threats & data protection acts are preferred We are Dedalus, come join us Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day. Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus. Application Closing date: 18th August 2025 Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and on this journey, we must remain authentic and realistic but also ambitious. Our diversity & inclusion commitment – Dedalus Global Life Flows Through Our Software
Posted 2 weeks ago
8.0 years
0 Lacs
Greater Hyderabad Area
On-site
Overview The Associate Staff Engineer, System Verification will oversee and maintain the lab on a day-to-day basis. This will include managing the workflow through the lab and maintain the lab equipment to meet the needs of internal customers. Supports the work efforts of development and system verification engineers to maintain equipment and test setups. Responsibilities Maintains lab scheduling and workflow for multiple projects concurrently, coordinating equipment requests, ensuring results are delivered on time to differing deadlines. Writes lab procedures, documents test setups, and work with engineers to build out test setups. Supervises the maintenance of the lab and equipment, including inspection, cleaning, calibration, testing, and repair. Manages and maintains laboratory information systems. Manages lab supply levels and inventories. Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives and preparing proposals. Assists with defining requirements for and acquiring new lab equipment. Keeps up-to-date on industry and company standards and investigates ways to improve procedures. Maintains professional and technical knowledge. Performs other duties as assigned Qualifications Bachelor’s degree in engineering, or related field. Minimum 8 years of experience working with engineering and testing personnel, ensuring that staff complies with all lab rules, including health and safety policies, to guarantee the highest quality of results. Experienced in conducting test using a wide range of environmental, mechanical, electrical/electronic (load, signal, etc.), sound/noise, electromagnetic, measurement, and instrumentation equipment and control and data collection/capture equipment and software. Must possess excellent interpersonal communication skills with the ability to effectively present information and respond to questions from individuals and/or groups. Demonstrated ability of working on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Demonstrated experience in determining the best use of resources to meet goals of assignments received in the form of objectives. Able to lead cooperative efforts among members of project teams. Able to follow processes and operational policies in selecting methods and techniques for obtaining solutions. Able to develop and administers schedules, and establish testing and performance requirements Demonstrated ability to use Wireshark to troubleshoot network issues. Experienced configuring maintaining IPv4 networks. Experienced configuring maintaining IPv6 networks. Configuration and maintenance of Cisco Routers Configuration and maintenance of Cisco layer 3 switches. Configuration and maintenance of Port mirrors on layer 3 switches Working knowledge to SNMP V2 and V3 for switch and router maintenance. Understanding of Linux operating system for maintenance and configuration Working knowledge for maintaining Windows operating system PCs. (win 7, 8.1, 10) Working knowledge for maintaining MAC systems (Sierra, High Sierra, Mohave) Open to new ideas, exhibit initiative and is proactive Experience with preparing and adhering to a budget Comply with established company policies. Who We Are Shure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all. Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia. THE MIX MATTERS Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!
Posted 2 weeks ago
5.0 years
0 Lacs
India
On-site
Job Title: QA Automation Engineer Department: Quality Assurance Full-time NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from core infrastructures to edge and branch environments. Key Responsibilities: Plan and develop automation framework/tools/scripts Execute functional and performance test scripts Interface with the manual QA and software development teams to assist them in determining the most efficient and value-added method of automating their application that move their applications through the QA process to production implementation. Qualifications: Automation Engineer with 5+ years of experience preferably in Web API and GUI application in networking domain 5+ years of demonstrated work experience with scripting languages, automation design and delivery Must have the ability to write scripts in PERL, Python, PHP and UNIX shell languages (SH, BASH)Expertise in open source web automation tools such as Selenium, Jenkins, CI/CD pipelines Knowledge of developing, deploying VMWare/KVM (hypervisors), Kubernetes Containers/Docker (or similar technologies) based applications and/or services architectures. Establish practices to build and maintain pre-production testing and staging environments so that testing properly reflects production usage and performance. Qualifications: Understanding of network protocols (TCP/IP, OSI layers, UDP, etc.) and network security concepts (IDS/IPS, firewalls, encryption) Experience with open-source packet analysis tools (tcpdump, wireshark, etc) Experience with source code control applications (eg., Gitlab, CVS, SVN) , Educational Requirements B.Tech / B.E-Computer / B.Sc-IT / MCA or equivalent
Posted 2 weeks ago
0.0 years
0 - 1 Lacs
Noida, Uttar Pradesh
On-site
Job Description We are looking for a skilled and passionate FreeSWITCH & Kamailio Developer to join our on-site team in Noida Extension . The ideal candidate will help us build a scalable, secure, and high-performance PBX platform tailored for enterprise-level VoIP deployments. You will be responsible for designing, customizing, and maintaining cloud telephony systems, optimizing call flows, and handling SIP signaling at scale. This role is perfect for someone with deep technical knowledge of VoIP architecture and a hands-on approach to real-time communications. Responsibilities Design and maintain scalable cloud telephony infrastructure Customize FreeSWITCH for audio/video conferencing (4000–5000 concurrent calls) Deploy FreeSWITCH behind load balancers for high availability Debug SIP signaling and analyze RTP/media streams (Wireshark, sngrep) Integrate codecs (PCMU, PCMA, G729, Opus) and support SDP offer/answer models Develop API-integrated PBX systems in coordination with frontend/backend teams Configure RTP Proxy and handle NAT traversal (TURN/STUN) Set up and manage SIP proxy servers (Kamailio/OpenSIPS) Work on SBCs to ensure secure and reliable call routing Bonus: Experience with WebRTC, SIPX, SMPP, and H.323 Required Skills Hands-on experience with FreeSWITCH, Asterisk, or similar VoIP platforms Strong knowledge of SIP, RTP, RTCP, NAT traversal, and TLS Experience in Kamailio/OpenSIPS configuration and routing logic Proficiency in Linux system administration and shell scripting Familiarity with tools like sngrep, tcpdump, and Wireshark Ability to debug and optimize VoIP call flows and media streams Excellent troubleshooting and problem-solving skills Bachelor's degree in Computer Science, IT, or related field Experience in telecom or VoIP support environment is a plus Job Types: Full-time, Permanent Pay: ₹13,650.56 - ₹100,000.00 per month Benefits: Commuter assistance Flexible schedule Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The Associate Cybersecurity Analyst - Engineering & Operations is primarily responsible to monitor, analyze, and resolve onprem and cloud network security devices, security tools, and systems issues. This position will manage technical support requests directly from users as well as prioritize escalations from other team members and field engineers. Our engineers are responsible for maintaining application uptime and improving their computing experiences through effective maintenance, problem identification and resolution activities. The position requires an in-depth understanding of how logical and physical connectivity issues can affect network and systems security posture and transaction quality. Essential Functions: Monitor, analyze, and resolve network/cloud security devices, systems, and tools incidents Troubleshoot issues stemming from configurations on platforms such as firewalls including web application firewalls, proxies, distributed denial of service systems, data labeling and loss systems, and host-based security controls Follow both work instruction playbooks and runbook automations activities. Provide feedback to modify and suggest changes to work instructions for similar impacting events Understand and work within established Service Level Agreements (SLA) to ensure timely response Support and promote Visa s Cybersecurity operation standards and excellence Continuous improvement of core functions expected from Cybersecurity Operations Center Track, update, and resolve all assigned incidents, changes, and problem reports in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels Solicit feedback of documented procedures to accurately record resolution and ensure client satisfaction Measure and review work instructions for accuracy of execution and to drive toward objective response and restoration time frames. Review and solicit improvements through second level support groups and peers Maintain and achieve new technical skills through in-house or external trainings by engineering or higher-level support teams Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and ask for improvements through second level support groups Lead, support, or contribute based on various incident bridges stewardship in support of timely resolution of internal issues Proactively monitor, recognize, analyze, isolate and/or resolve documented hardware and software problems utilizing a variety of hardware and software testing techniques Articulate problem statements with clarity. Consult with L2 support groups or development teams to drive toward long-term restoration and resolution of incidents Responsible for the internal and external communication of issues to management, other internal support groups, customer pages, email broadcasts, or verified phone calls This position involves shift work with 9 hour shifts between 7 AM and 7 PM based on the published schedule, to cover work 365 days a year. Basic Qualifications: Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications: 2 or more years of work experience Work experience or training as a Network/Security Operations Engineer, network/security support analyst or experience across multiple technologies such as firewalls including web application firewall, proxies, distributed denial of service systems, data labeling and loss systems Understanding of network monitoring concepts and management tools. Knowledge of systems, application, and fault monitoring toolsets namely Indeni, Splunk, Moloch, QRadar, Solarwinds, NetCool, or other similar platforms Functional understanding of packet and protocol from firewall/and other systems through tools such as Wireshark to support troubleshooting activities Demonstrate knowledge of native cloud-based security monitoring tools. General knowledge of networking and routing topology, cybersecurity frameworks, constructs and auditable standards Communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process Understanding, proficiency, or certification of Information Technology Infrastructure Library (ITIL) concepts, preferably with Knowledge of ServiceNow or other incident and change management tools Familiarity of payment transaction message flows and the diverse types of exceptions that could be encountered resulting in client impacts such as message delivery outages, theft, or fraud. Possess the background, experience, or skills to maintain both central and distributed firewall platforms such as Provider-1, Panorama management and logging infrastructures. MS Office suite functional use
Posted 2 weeks ago
6.0 - 9.0 years
4 - 8 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
We are looking for resources who have Very strong experience in C++ Development with Lead Experience(Min 3 yrs)and Troubleshooting skills for our project. Strong C++ development with python experience and Troubleshooting skills(Who can be able to take care of troubleshoot issues live and do the logs analysis. Experienced in Leading Role(Min.3 yrs) Excellent understanding of troubleshooting and debugging Experience in Linux commands , Github , wireshark ,jenkin etc Experience in Agile methodology , JIRA Good Experience in Telecom/Networking Domain/SIP Protocol Notice Period Required Max.30 days(Official NP) Mode of Work Hybrid(3 Days WFO) Mandatory Skills: Strong C++ development with Lead Experience(Minimum 3 yrs) with python experience & Troubleshooting skills(Who can be able to take care of troubleshoot issues live and do the logs analysis. Excellent understanding of troubleshooting and debugging Experience in Linux commands. Good Experience in Telecom/Networking Domain/SIP Protocol Primary Skills C++ Development, Lead Experience(3+ yrs),Python Scripting, Linux, Telecom/Networking Domain, Debugging and Troubleshooting
Posted 2 weeks ago
10.0 - 15.0 years
45 - 55 Lacs
Bengaluru
Work from Office
WIFI developer with Experience on 802.11be multi-link operations (MLO) Job Description Design and develop WiFi 7 protocols(STR, MLSR and eMLSR), including MAClayer protocols Implement protocols in software, using programming languages such as C Test and validate protocols, including performance, security, and interoperability testing Optimize protocols for performance, power consumption, and other key metrics Collaborate with cross-functional teams to ensure that protocols meet required standards Protocol analysis tools such as Wireshark and tcpdump. Your Profile Strong knowledge of 802.11 with protocols like P2P, NAN, TWT and WPA3. Good networking knowledge of TCP/IP and Knowledge of host buss PCIe Ability to identify issues in the driver synchronization between different threads, also between interaction of application and kernel space. Strong knowledge of internal working of one of the embedded OSLinux, Android Stay up-to-date with the latest developments in WiFi 7 technology and protocol development Good team player in a multi-site work environment
Posted 2 weeks ago
2.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr’s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Posted 2 weeks ago
0 years
0 Lacs
Mulshi, Maharashtra, India
On-site
Job Title: Research & Development - Software - Embedded Software Engineer - II Job Description: Role involves validation & coordinating QA activities for the WiFi testing. Develop, review and modify test plans based on new feature requirement. Writing and developing testing procedures. Failure debugging and interaction with development team for logical conclusion of the issues. Test results analysis, report preparation and documentation showing corrective actions for the issues. Work with different teams (development, SAE etc) to analyse and debug field issues. Understanding of design docs and specifications for new feature development. Have scripting knowledge to automate the new features. Work on customer use case execution and collecting data for customer evaluation during design win process. Job Description BE/B.Tech/ ME/ M.Tech - Wireless Communication, Electronics & Communication, Computer Science – Experience 03-5 yrs Good knowledge of Wi-Fi protocols and standards like 802.11a/b/g/n/ac/ax/e/w Good working knowledge on WLAN security like WPA2/WPA3. Enterprise security with different EAP types Good working knowledge on analysis tools like Omnipeek, Wireshark. Traffic tools like iperf and chariot. Tools and utilities like supplicant, hostapd, RADIUS Servers Good debugging skills and hands on with tools like TCPdump, logcat etc Good working experience with different operating systems like Linux, RTOS, Windows and Android. Experience in test plan writing, executing and finding functional/performance related bugs Experience in test bed Creation/Management, Baseline Test setup. Good understanding of Analog & Digital modulation and networking concepts. Good knowledge on scripting languages like python, TCL, perl. Strong written and verbal communications. Experience in documentation for corrective actions and analysis of issues. Knowledge on Regulatory & Wi-Fi Alliance certification will be additional asset.
Posted 2 weeks ago
15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Principal Engineer Experience: 15 - 22 Years Exp Salary: Competitive Preferred Notice Period: 60 Days Opportunity Type: Bengaluru (Hybrid) Placement Type: Full-time (*Note: This is a requirement for one of Uplers' Clients) Must have required skills: C OR C++, TCP/IP OR SSL OR TLS OR Deep packet inspection OR HTTP OR HTTPS OR Web Application Firewall OR WAF OR IPS/IDP OR IDP/IPS, AWS OR Azure OR Google Cloud OR Kubernetes One of Uplers clients is Looking for: Principal Engineer who is passionate about their work, eager to learn and grow, and committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Job Overview As part of the Inline CASB team, you will have a unique opportunity to work on a world-class CASB solution that provides unparalleled visibility and control for widely used enterprise applications. Netskope Cloud Data Plane engineers architect and design one of the most scalable, high-performance cloud data planes in the world, processing 10+ Gbps of traffic. What’s in it for you In this role, you will be working on Deep Packet Inspection (DPI) of CASB Inline traffic. You will build core functionality to intercept and inspect traffic the CASB Inline traffic which include Generative AI applications in the data path, invoking essential services like DLP (Data Loss Prevention) and Threat Protection (TSS) and enforcing CASB Inline Real-Time Policies (RTP). You will be instrumental in developing state-of-the-art techniques, including AI/ML, to detect activities and apply advanced policies, all at line rate. This is a high-impact position for a technical leader who excels at solving challenging problems and mentoring a world-class engineering team. If you enjoy diving deep into technical challenges to develop innovative solutions that are scalable, accurate, and high-performing, then this role is for you. Job Responsibilities Understand the various use cases and work flows for native/browser access of SaaS apps and support the app access requirements/use cases via Netskope reverse proxy solution. Also maintain & enhance the access control features for the supported SaaS apps. Work on re-architecting the deep packet inspection module to make it intelligent and scalable, with the goal of achieving higher accuracy in activity detection across a wide range of SaaS applications. Work on identifying a smart, scalable solution to reduce the cost of building and maintaining SaaS app connectors, which are responsible for providing deeper visibility into application activities. Work closely with the product management team on the new apps support & to define new access control use cases. Involve in the complete development life cycle starting with understanding various requirements, understand/define functional specs, development with high efficacy/quality & measure the efficacy based on production data. Identify gaps in existing solutions/processes and bring in innovative ideas that help evolve the solution over time. Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy. Preferred Qualification Bachelor's or Master's degree in Computer Science, Engineering or equivalent strongly preferred. Minimum 15 years of work experience. Preferred Technical Skills (must-have) Programming Mastery: Expert proficiency in C/C++ and strong experience with Python. Networking Protocol Expertise: Deep understanding of networking protocols, including TCP/IP, HTTP/S, WebSocket, DNS, and TLS/SSL decryption (MITM) techniques. Knowledge of L3 VPNs like IPSec and Wireguard. Security Domain Experience (L7 & Network): Proven experience in data plane/data path development for security products (e.g., Firewalls, Proxies, IDPS, DPI engines). Experience in network and web security technologies, including Web Application Firewall (WAF), L7 Access-Policies, Web Security, IDP/IPS, DNS-based security, and L7 DDoS. Must Have: Experience with HTTP proxy development. System Architecture: Strong understanding of computer architecture concepts like multi-threading, CPU scheduling, and memory management. Good understanding of algorithms and data structures for implementing real-time inline data processing. Good hands on experience and knowledge of Linux at a systems level. Troubleshooting & Debugging: Strong analytical and troubleshooting skills using debuggers like gdb and tools like Valgrind. Hands-on experience with packet capture technologies (e.g., tcpdump, Wireshark, libpcap) for network traffic analysis and troubleshooting. Cloud & Containerization: Strong knowledge of cloud solution architectures (AWS, Azure, GCP). Direct experience with container orchestration (Kubernetes) and Container Network Interface (CNI) plugins. Familiarity with inter-service communication protocols in cloud environments (e.g., gRPC, REST). Experience in a CASB, ZTNA, or SSE security environment. Contributions to open-source projects. Additional Technical Skills SASE Architecture: Experience working within a SASE (Secure Access Service Edge) architecture is a major plus. Authentication & Access Control: Strong knowledge of Authentication technologies, including Identity and Access Management, SSO, SAML, OpenID, OAuth2, and MFA. Generative AI (GenAI) Platforms: Familiarity with GenAI platforms and APIs and their communication patterns (e.g., OpenAI, Anthropic, Gemini). DPDK and VPP architecture knowledge is a plus. Testing Methodologies: A proponent of Test-Driven Development (TDD) and knowledge of various unit testing frameworks. Advanced Content Analysis: Experience with advanced content analysis or true file type detection. Inter-Service Communication: Familiarity with modern cloud protocols like gRPC and REST. Security Domain Experience: Experience in a CASB, ZTNA, or SSE security environment. Open-Source Contributions: A history of contributions to open-source projects How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 2 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderābād
On-site
Job Title: Network Administrator Location: Hyderabad Experience: 1–3 Years Job Type: Full-Time Job Summary: We are looking for a reliable and detail-oriented Network Administrator with 1–3 years of experience to support, configure, maintain, and upgrade our organization's network infrastructure. The ideal candidate will ensure the integrity and high availability of network resources while maintaining security and performance. Key Responsibilities: Install, configure, and support LAN, WAN, and internet systems or a segment of a network system. Monitor network performance and ensure system availability and reliability. Troubleshoot network problems, outages, and coordinate with vendors or service providers as needed. Configure and support firewall, routers, switches, and wireless infrastructure. Maintain network documentation, logs, and procedures. Ensure network security and connectivity through firewalls, VPNs, and antivirus policies. Perform regular backups and implement disaster recovery measures. Collaborate with IT support teams to resolve hardware/software issues related to networking. Required Skills & Qualifications: Bachelor’s degree in Computer Science, IT, or a related field. 1–3 years of experience in a similar role. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.). Hands-on experience with routers, switches, firewalls, and wireless access points. Experience with tools such as Wireshark, SolarWinds, or similar network monitoring tools. Strong troubleshooting and analytical skills. Job Type: Full-time Work Location: In person
Posted 2 weeks ago
2.0 years
0 Lacs
Gurgaon
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description What Does Success Look Like? Sprinklr is looking for a Platinum Support Account Manager I (PSAM-I) to join our growing Platinum Support team. You will be the primary technical support point of contact for Sprinklr’s largest and most complex customers, managing high-impact interactions and collaborating with cross-functional teams to ensure timely and exceptional service delivery. This role requires strong expertise in Contact Center platforms, deep technical knowledge across voice protocols, and a customer-first mindset. As a trusted advisor, you will advocate for your clients, drive operational excellence, and play a pivotal role in ensuring long-term customer satisfaction and platform adoption. What You’ll Do Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick resolution of issues. Own and resolve client-specific platform issues without engineering intervention whenever possible. Provide proactive communication on product updates, best practices, and feature releases. Partner with Customer Success, Sales, and Services teams to align on strategy and deliver seamless support. Act as the primary escalation point and participate in critical bridge calls and incident response. Contact Center Expertise Support Voice and Non-Voice Contact Center solutions such as Genesys Engage, Amazon Connect, Cisco Webex CC, RingCentral, Nice CXone, Talkdesk, Vonage, and Avaya. Demonstrate hands-on knowledge of voice protocols (TCP/IP, SIP, RTP, SRTP, WebRTC), CTI, IVR, SBC, dialers, VOIP, DID, and carrier integrations. Utilize tools like Wireshark for traffic analysis and troubleshooting of SIP/VoIP-related issues. Support integrations with UCaaS, CPaaS platforms, and tools like MS Teams. Operational Excellence Prepare and present internal reports highlighting customer health scores, account risks, and mitigation strategies. Collaborate with Product and Engineering teams to debug and resolve complex issues, ensuring a high standard of service delivery. Plan and support high-impact customer events, implementations, and release go-lives. Product Adoption & Advisory Design and configure Sprinklr platform solutions based on best practices tailored to client-specific needs. Provide strategic consulting during all phases of project implementation and long-term platform adoption. Educate clients on maximizing platform value through regular insights, knowledge sharing, and optimization suggestions. What Makes You Qualified Fluency in English and Portuguese is mandatory. 2+ years of experience in telecom, call center integration, or VoIP with direct hands-on exposure to SIP protocol and RTP packet management. 3+ years in enterprise customer support, technical account management, or SaaS account management, preferably in a B2B environment. Experience supporting or deploying Contact Center and UCaaS/CPaaS applications across global clients. Hands-on knowledge of Salesforce Service Cloud, customer portals, and CRM systems. Strong understanding of Voice/Video protocols and networking tools like Wireshark. Exceptional communication, analytical, and problem-solving skills. Demonstrated ability to build trusted relationships with executive-level stakeholders and cross-functional teams. Comfortable working across U.S. and LATAM time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Posted 2 weeks ago
2.0 years
3 - 15 Lacs
Noida
On-site
Job Title: IMS/Telephony Developer (C, Data Structures, OS & Networking) Experience Required : 2 – 8 Years Work Location : Client Site – Noida Work Mode : Work from Office (5 days a week) Notice Period: Immediate to 30 Days Job Overview: We are seeking experienced and passionate developers with strong foundations in C programming and data structures, who also possess solid knowledge of Operating System concepts and Networking. The ideal candidate will contribute to the development and maintenance of telecom protocol stacks, particularly in IMS/Telephony and 4G/5G wireless technologies. This position requires hands-on experience with Linux or RTOS environments, and readiness to work on-site at our client location in Noida. Key Responsibilities: Design, develop, and maintain modules in C, focused on telecom and networking applications. Work on protocol stack development for IMS, VoLTE, and 4G/5G technologies (Layers 3-5). Implement and optimize code for real-time systems using Linux or RTOS platforms. Collaborate with cross-functional teams to define and implement features based on IMS/Telephony requirements. Utilize strong understanding of Operating System internals, multithreading, memory management, and network protocols (TCP/IP, SIP, RTP, etc.). Perform unit testing, debugging, and performance tuning of developed code. Participate in code reviews and documentation of designs and implementations. Ensure compliance with quality and performance standards throughout the software development lifecycle. Mandatory Skills: Minimum 2+ years of experience in C programming and data structure implementation. Strong foundation in Operating System concepts and Networking protocols. Experience working with Linux or RTOS, including system-level programming and development tools. Willingness to work on-site in Noida and be available 5 days a week in-office. Preferred Skills: IMS/Telephony protocol development experience (minimum 2 years preferred). Hands-on exposure to 4G/5G protocol stacks—preferably Layer 3 to Layer 5. Experience in SIP, SDP, RTP/RTCP, and Diameter protocols. Familiarity with debugging tools like GDB, Wireshark, Valgrind, etc. Soft Skills: Good communication and documentation skills. Ability to work independently as well as in a team-oriented, collaborative environment. Analytical thinking and strong problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹356,630.00 - ₹1,502,726.06 per year Benefits: Health insurance Provident Fund Work Location: In person
Posted 2 weeks ago
15.0 years
0 Lacs
Mysore, Karnataka, India
On-site
Principal Engineer Experience: 15 - 22 Years Exp Salary: Competitive Preferred Notice Period: 60 Days Opportunity Type: Bengaluru (Hybrid) Placement Type: Full-time (*Note: This is a requirement for one of Uplers' Clients) Must have required skills: C OR C++, TCP/IP OR SSL OR TLS OR Deep packet inspection OR HTTP OR HTTPS OR Web Application Firewall OR WAF OR IPS/IDP OR IDP/IPS, AWS OR Azure OR Google Cloud OR Kubernetes One of Uplers clients is Looking for: Principal Engineer who is passionate about their work, eager to learn and grow, and committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Job Overview As part of the Inline CASB team, you will have a unique opportunity to work on a world-class CASB solution that provides unparalleled visibility and control for widely used enterprise applications. Netskope Cloud Data Plane engineers architect and design one of the most scalable, high-performance cloud data planes in the world, processing 10+ Gbps of traffic. What’s in it for you In this role, you will be working on Deep Packet Inspection (DPI) of CASB Inline traffic. You will build core functionality to intercept and inspect traffic the CASB Inline traffic which include Generative AI applications in the data path, invoking essential services like DLP (Data Loss Prevention) and Threat Protection (TSS) and enforcing CASB Inline Real-Time Policies (RTP). You will be instrumental in developing state-of-the-art techniques, including AI/ML, to detect activities and apply advanced policies, all at line rate. This is a high-impact position for a technical leader who excels at solving challenging problems and mentoring a world-class engineering team. If you enjoy diving deep into technical challenges to develop innovative solutions that are scalable, accurate, and high-performing, then this role is for you. Job Responsibilities Understand the various use cases and work flows for native/browser access of SaaS apps and support the app access requirements/use cases via Netskope reverse proxy solution. Also maintain & enhance the access control features for the supported SaaS apps. Work on re-architecting the deep packet inspection module to make it intelligent and scalable, with the goal of achieving higher accuracy in activity detection across a wide range of SaaS applications. Work on identifying a smart, scalable solution to reduce the cost of building and maintaining SaaS app connectors, which are responsible for providing deeper visibility into application activities. Work closely with the product management team on the new apps support & to define new access control use cases. Involve in the complete development life cycle starting with understanding various requirements, understand/define functional specs, development with high efficacy/quality & measure the efficacy based on production data. Identify gaps in existing solutions/processes and bring in innovative ideas that help evolve the solution over time. Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy. Preferred Qualification Bachelor's or Master's degree in Computer Science, Engineering or equivalent strongly preferred. Minimum 15 years of work experience. Preferred Technical Skills (must-have) Programming Mastery: Expert proficiency in C/C++ and strong experience with Python. Networking Protocol Expertise: Deep understanding of networking protocols, including TCP/IP, HTTP/S, WebSocket, DNS, and TLS/SSL decryption (MITM) techniques. Knowledge of L3 VPNs like IPSec and Wireguard. Security Domain Experience (L7 & Network): Proven experience in data plane/data path development for security products (e.g., Firewalls, Proxies, IDPS, DPI engines). Experience in network and web security technologies, including Web Application Firewall (WAF), L7 Access-Policies, Web Security, IDP/IPS, DNS-based security, and L7 DDoS. Must Have: Experience with HTTP proxy development. System Architecture: Strong understanding of computer architecture concepts like multi-threading, CPU scheduling, and memory management. Good understanding of algorithms and data structures for implementing real-time inline data processing. Good hands on experience and knowledge of Linux at a systems level. Troubleshooting & Debugging: Strong analytical and troubleshooting skills using debuggers like gdb and tools like Valgrind. Hands-on experience with packet capture technologies (e.g., tcpdump, Wireshark, libpcap) for network traffic analysis and troubleshooting. Cloud & Containerization: Strong knowledge of cloud solution architectures (AWS, Azure, GCP). Direct experience with container orchestration (Kubernetes) and Container Network Interface (CNI) plugins. Familiarity with inter-service communication protocols in cloud environments (e.g., gRPC, REST). Experience in a CASB, ZTNA, or SSE security environment. Contributions to open-source projects. Additional Technical Skills SASE Architecture: Experience working within a SASE (Secure Access Service Edge) architecture is a major plus. Authentication & Access Control: Strong knowledge of Authentication technologies, including Identity and Access Management, SSO, SAML, OpenID, OAuth2, and MFA. Generative AI (GenAI) Platforms: Familiarity with GenAI platforms and APIs and their communication patterns (e.g., OpenAI, Anthropic, Gemini). DPDK and VPP architecture knowledge is a plus. Testing Methodologies: A proponent of Test-Driven Development (TDD) and knowledge of various unit testing frameworks. Advanced Content Analysis: Experience with advanced content analysis or true file type detection. Inter-Service Communication: Familiarity with modern cloud protocols like gRPC and REST. Security Domain Experience: Experience in a CASB, ZTNA, or SSE security environment. Open-Source Contributions: A history of contributions to open-source projects How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 2 weeks ago
3.0 years
0 Lacs
Jaipur
Remote
Job Title: Senior VoIP Developer (Full-Time) Confidential Location: Remote / Jaipur (Optional Onsite) Address: Sitapura, Jaipur Experience Required: 3+ Years in VoIP Development Job Summary: We are looking for an experienced and passionate VoIP Developer to join our growing tech team. You will be responsible for designing, building, and maintaining robust and scalable VoIP systems including softswitches, dialers, PBX GUIs, billing solutions, and real-time integrations. You must have expertise in platforms like Asterisk, FreeSWITCH, Kamailio, OpenSIPS, VICIdial, FreePBX, FusionPBX, and billing systems such as MagnusBilling and ASTPP. Experience with GUI development, API integrations, and multi-tenant VoIP systems is essential. Key Responsibilities: ● Build and manage VoIP platforms using: ○ Asterisk, FreeSWITCH, Kamailio, OpenSIPS ○ GUI frameworks: FreePBX, FusionPBX ○ Dialers: VICIdial, GoAutoDial ○ Billing platforms: MagnusBilling, ASTPP ● Design and develop custom IVRs, call routing logic, and SIP trunk integrations. ● Develop web-based VoIP control panels, dashboards, and custom admin/client GUIs. ● Integrate with 3rd-party platforms like: ○ WhatsApp Business API ○ CRMs and SMS Gateways ○ Payment and Email Systems ● Perform SIP debugging, audio troubleshooting, NAT traversal handling, and codec optimization. ● Work on multi-tenant architecture, high availability, failover, and security setup. ● Automate and script deployments using Bash, Python, or PHP. ● Manage VoIP instances on Proxmox, VMware, or cloud providers like AWS/DigitalOcean. Confidential Required Skills & Experience: ● Minimum 3 years of experience in VoIP system development. ● Strong knowledge of SIP/RTP/NAT, VoIP codecs, and signaling. ● Hands-on experience with: ○ Linux environments (Ubuntu, Debian, CentOS) ○ MySQL/PostgreSQL databases ○ Scripting in Bash/Python/PHP ● Tools: Wireshark, sngrep, tcpdump, Asterisk CLI, FS-CLI Preferred Skills (Bonus): ● Familiarity with WebRTC, STIR/SHAKEN, and telecom compliance. ● Experience in multi-tenant VoIP platform scaling. ● API development and third-party app integrations. ● Prior work in a telecom SaaS, startup, or CPaaS provider. What We Offer: ● Competitive salary based on skills and experience. ● Remote work flexibility and performance-based growth. ● Exposure to advanced telecom projects and platforms. ● Fast-paced, collaborative, and innovation-driven culture. Job Types: Full-time, Permanent Pay: ₹3.50 - ₹7.00 per year Application Question(s): Do you have expertise in platforms like Asterisk, FreeSWITCH, Kamailio, OpenSIPS, VICIdial, FreePBX, FusionPBX, and billing systems ? Do you have minimum 3 years of experience in VoIP system development ? Work Location: Remote
Posted 2 weeks ago
15.0 years
0 Lacs
Chandigarh, India
On-site
Principal Engineer Experience: 15 - 22 Years Exp Salary: Competitive Preferred Notice Period: 60 Days Opportunity Type: Bengaluru (Hybrid) Placement Type: Full-time (*Note: This is a requirement for one of Uplers' Clients) Must have required skills: C OR C++, TCP/IP OR SSL OR TLS OR Deep packet inspection OR HTTP OR HTTPS OR Web Application Firewall OR WAF OR IPS/IDP OR IDP/IPS, AWS OR Azure OR Google Cloud OR Kubernetes One of Uplers clients is Looking for: Principal Engineer who is passionate about their work, eager to learn and grow, and committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Job Overview As part of the Inline CASB team, you will have a unique opportunity to work on a world-class CASB solution that provides unparalleled visibility and control for widely used enterprise applications. Netskope Cloud Data Plane engineers architect and design one of the most scalable, high-performance cloud data planes in the world, processing 10+ Gbps of traffic. What’s in it for you In this role, you will be working on Deep Packet Inspection (DPI) of CASB Inline traffic. You will build core functionality to intercept and inspect traffic the CASB Inline traffic which include Generative AI applications in the data path, invoking essential services like DLP (Data Loss Prevention) and Threat Protection (TSS) and enforcing CASB Inline Real-Time Policies (RTP). You will be instrumental in developing state-of-the-art techniques, including AI/ML, to detect activities and apply advanced policies, all at line rate. This is a high-impact position for a technical leader who excels at solving challenging problems and mentoring a world-class engineering team. If you enjoy diving deep into technical challenges to develop innovative solutions that are scalable, accurate, and high-performing, then this role is for you. Job Responsibilities Understand the various use cases and work flows for native/browser access of SaaS apps and support the app access requirements/use cases via Netskope reverse proxy solution. Also maintain & enhance the access control features for the supported SaaS apps. Work on re-architecting the deep packet inspection module to make it intelligent and scalable, with the goal of achieving higher accuracy in activity detection across a wide range of SaaS applications. Work on identifying a smart, scalable solution to reduce the cost of building and maintaining SaaS app connectors, which are responsible for providing deeper visibility into application activities. Work closely with the product management team on the new apps support & to define new access control use cases. Involve in the complete development life cycle starting with understanding various requirements, understand/define functional specs, development with high efficacy/quality & measure the efficacy based on production data. Identify gaps in existing solutions/processes and bring in innovative ideas that help evolve the solution over time. Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy. Preferred Qualification Bachelor's or Master's degree in Computer Science, Engineering or equivalent strongly preferred. Minimum 15 years of work experience. Preferred Technical Skills (must-have) Programming Mastery: Expert proficiency in C/C++ and strong experience with Python. Networking Protocol Expertise: Deep understanding of networking protocols, including TCP/IP, HTTP/S, WebSocket, DNS, and TLS/SSL decryption (MITM) techniques. Knowledge of L3 VPNs like IPSec and Wireguard. Security Domain Experience (L7 & Network): Proven experience in data plane/data path development for security products (e.g., Firewalls, Proxies, IDPS, DPI engines). Experience in network and web security technologies, including Web Application Firewall (WAF), L7 Access-Policies, Web Security, IDP/IPS, DNS-based security, and L7 DDoS. Must Have: Experience with HTTP proxy development. System Architecture: Strong understanding of computer architecture concepts like multi-threading, CPU scheduling, and memory management. Good understanding of algorithms and data structures for implementing real-time inline data processing. Good hands on experience and knowledge of Linux at a systems level. Troubleshooting & Debugging: Strong analytical and troubleshooting skills using debuggers like gdb and tools like Valgrind. Hands-on experience with packet capture technologies (e.g., tcpdump, Wireshark, libpcap) for network traffic analysis and troubleshooting. Cloud & Containerization: Strong knowledge of cloud solution architectures (AWS, Azure, GCP). Direct experience with container orchestration (Kubernetes) and Container Network Interface (CNI) plugins. Familiarity with inter-service communication protocols in cloud environments (e.g., gRPC, REST). Experience in a CASB, ZTNA, or SSE security environment. Contributions to open-source projects. Additional Technical Skills SASE Architecture: Experience working within a SASE (Secure Access Service Edge) architecture is a major plus. Authentication & Access Control: Strong knowledge of Authentication technologies, including Identity and Access Management, SSO, SAML, OpenID, OAuth2, and MFA. Generative AI (GenAI) Platforms: Familiarity with GenAI platforms and APIs and their communication patterns (e.g., OpenAI, Anthropic, Gemini). DPDK and VPP architecture knowledge is a plus. Testing Methodologies: A proponent of Test-Driven Development (TDD) and knowledge of various unit testing frameworks. Advanced Content Analysis: Experience with advanced content analysis or true file type detection. Inter-Service Communication: Familiarity with modern cloud protocols like gRPC and REST. Security Domain Experience: Experience in a CASB, ZTNA, or SSE security environment. Open-Source Contributions: A history of contributions to open-source projects How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 2 weeks ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
QA & Testing Analyst About Evernorth Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview As a Security Tester, you will be responsible for performing security testing on our web applications and APIs. You will communicate end-to-end with clients regarding the projects you are assigned to and promote security awareness throughout the organization through regular communication on security best practices and the latest online threats. Responsibilities Conduct security testing on web applications and APIs. Communicate effectively with clients about project details and status. Promote security awareness within the organization. Assess systems against the latest attacks, vulnerabilities, and mitigations. Deliver project status on time with minimal escalations. Identify potential attack vectors. Monitor automated scans and verify false positives. Solid understanding of encryption fundamentals and the latest OWASP Top 10 for both web applications and APIs, including associated attack vectors. Experience in security testing on at least 30 web applications and 50 APIs. Proficiency with industry-standard tools such as Burp Suite Proxy Tool, Wireshark, Nmap, Fiddler, Echo Mirage, Kali Linux, Postman, and SOAP UI. Ability to assess the security impact of bugs and API inconsistencies. Excellent spoken and written English communication skills for calls and emails. Qualifications 2+ Years of experience in application security testing Relevant certifications in security testing. Experience with security awareness training and communication. Guide the team members with Industry best practices Required Experience & Education Bachelor's degree equivalent in Computer Science, equivalent preferred. At-least 2 years of experience in performance testing. Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Posted 2 weeks ago
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