Job Summary As a Storage Support Engineer, you provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging NetApp products. You respond to situations where first-line product support has failed to isolate or fix problems in hardware or software products, and you ensure delivery of optimal results. You must be a “take charge” professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). • Respond to situations where NetApp product support has been unable to solve customer’s technical issues. • Collaborate with or escalate cases with other NetApp Technical Support teams and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise in order to most quickly facilitate solutions for customers. • Work collaboratively with customers in potentially stressful situations, while providing professional and courteous technical expertise. • Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Center • Focus on E-series and StorageGRID specialization and build deep technical expertise in these areas. Job Requirements • Storage and Object based storage experience • Ability to troubleshoot difficult technical issues with strong commitment to deliver excellent customer service experience. • Passion and ability to learn new technologies in a fast-pace environment. • Work well in a team environment and be a proactive contributor to team development projects. • Creative approach to problem solving and demonstrate a ‘can-do’ attitude. • High ability to multi-task, manage workload and define priorities based on business impact of issues. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. • Ability to follow standard engineering principles and practices. Strong Understanding of the Following: Hardware principles, RAID, and iSCSI Object-based storage and S3 protocol Distributed databases (Cassandra) Network troubleshooting experience (Wireshark, TCP) Linux administration and scripting Virtualization (VMware, Docker-containers) Data protection and understanding of T10 Protection Information (PI) concepts Experience with NetApp Data ONTAP 9.0+ (a plus), Fiber Channel, Infiniband, NVMe-oF, HTTP/RestAP Education • Typically requires a minimum of 2-5 years related experience within a similar Technical Support role • A Bachelor of Science in Engineering or Computer Science; or equivalent related experience is required

Job Description Network Deployment Level 2 Engineer 10+ years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

Skills: 1. Prior work experience in SOC or NOC environment 2. Should be able to conduct advanced forensics including packet captures using tools such as Wireshark, Netmon etc. 3. Knowledge and experience of configuration and operation of SIEM Solutions 4. Expert knowledge of configuration and operation of Security Solutions including, Firewalls, IDS, Internet Filters, DLP, Vulnerability Scanners, Anti Malware Solutions, etc. 5. A basic understanding of Linux and Windows operating systems and OS event logging 6. Strong analytical and problem-solving skills 7. Excellent communication skills both verbal and written 8. Experience in evaluating and implementing new tools, and solutions by working directly with the vendor Responsibilities : 1. Provides Monitoring and Analysis support of Cybersecurity events Identify and detect security threats Perform initial triage Report security events, in accordance with established processes and procedures Perform threat analysis, risk analysis, security assessments, and vulnerability testing Anticipate threats and alerts to avoid their occurrence Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc. 2. Investigate, analyze, and contain malware incidents – Includes performing computer forensic investigations 3. Responsible for vulnerability and patch management process and perform security impact analysis for the patches and vulnerabilities published by vendors and other security research sites for different platforms (Operating Systems, Web Servers, and Network devices) 4. SIEM solution management and maintenance: 1. Ensure health of underlying architecture 2. Create ruleset and alerts to cover the current threat landscape 3. Remediate alerts generated by the system 4. Manage vendor relationship with OEM 5. Security Log Analysis – Monitor and analyze the logs from various security tools e.g. SIEM, EDR, DLP, AV etc. and manually correlate system analyzed events 6. Collaborate with various IT groups to collaborate for analysis, troubleshooting, and ensure that their requirements and new initiatives adhere to information security policies and best practices 7. Perform device reviews to ensure compliance with hardening standards, access controls and security related configuration settings 8. Prepare and update security documentation including security procedures, standards, notifications, and alerts in support of other teams within the Security department. Job Types: Full-time, Permanent Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Experience: SIEM: 4 years (Required) Security Operation Centre: 4 years (Required) OEM: 4 years (Required) Cybersecurity: 4 years (Required) Work Location: In person

Req ID: 327846 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a C++ Developer - Digital Engineering Sr. Engineer to join our team in Remote, Telangana (IN-TG), India (IN). Leading AI-driven Global Supply Chain Solutions Software Product Companyand one of Glassdoor's Best Places to Work Seeking an astute individual that has a strong technical foundation with the hands-on experience on C#, ASP. net, and Web API's. Responsibilities: Drive architecture and designs to become simpler, more robust, and more efficient. Write and review service descriptions including relevant measures of service quality and drive architecture to deliver on these promises through self-healing, reliable services that require minimum manual intervention. Provide early visibility and mitigation to technical challenges through the journey. C++/MFC Software: C++, VC++, MFC, PL/SQL, T-SQL NexGen Technologies (Good to have): .Net Core Web API, React.JS, Rest APIs Tools: Debugging tools such as Perfmon, Debug diag, dependency walker, Wireshark, etc. C# Software: .NET Core with C#, GIT, Rest API, OAuth, Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (API Apps, API Management, API Gateways, Azure AD) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Req ID: 327845 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a C++ Developer - Digital Engineering Sr. Engineer to join our team in Remote, Telangana (IN-TG), India (IN). Leading AI-driven Global Supply Chain Solutions Software Product Companyand one of Glassdoor's Best Places to Work Seeking an astute individual that has a strong technical foundation with the hands-on experience on C#, ASP. net, and Web API's. Responsibilities: Drive architecture and designs to become simpler, more robust, and more efficient. Write and review service descriptions including relevant measures of service quality and drive architecture to deliver on these promises through self-healing, reliable services that require minimum manual intervention. Provide early visibility and mitigation to technical challenges through the journey. C++/MFC Software: C++, VC++, MFC, PL/SQL, T-SQL NexGen Technologies (Good to have): .Net Core Web API, React.JS, Rest APIs Tools: Debugging tools such as Perfmon, Debug diag, dependency walker, Wireshark, etc. C# Software: .NET Core with C#, GIT, Rest API, OAuth, Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (API Apps, API Management, API Gateways, Azure AD) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Job Title: VAPT From Consult to Associate Director Location: Gurgaon, Mohali Experience: 1 to 10+ years Work Mode: Onsite Role Overview: We are seeking a highly skilled Vulnerability Assessment and Penetration Testing (VAPT) Manager / Senior Manager to lead and manage end-to-end security assessment projects across applications, infrastructure, networks, and cloud environments. This role involves both hands-on technical execution and oversight of team deliverables, with a focus on client delivery, quality assurance, and stakeholder communication. Key Responsibilities: Lead and execute VAPT engagements across web apps, mobile apps, infrastructure, networks, cloud platforms , and source code reviews . Conduct detailed manual and automated vulnerability assessments and penetration testing. Review and validate test reports, ensuring clear and actionable remediation guidance. Mentor and guide junior team members, supporting their technical and professional development. Coordinate with clients, internal teams, and management to deliver secure, compliant, and high-quality solutions. Stay updated with emerging threats, tools, and techniques in the cybersecurity domain. Ensure adherence to industry standards such as OWASP, NIST, ISO 27001, PCI-DSS, and RBI guidelines . Desired Skills & Experience: 1 to 10+ years of experience in VAPT with strong expertise in manual testing beyond automated scanners. Hands-on experience with tools such as Burp Suite, Metasploit, Nessus, Nmap, Wireshark, Fortify, AppScan , etc. Proficiency in secure coding practices and at least one programming language (e.g., Python, Java, JavaScript). Strong report writing, presentation, and communication skills. Familiarity with cloud security (AWS, Azure, GCP) is a plus. OSCP certification is an added advantage, but not mandatory . Experience managing security projects and small teams preferred. Why Join Us? Work on high-impact cybersecurity projects. Opportunity to lead and grow a team of security professionals. Collaborative work environment with cutting-edge tools and training. Competitive salary and benefits. Priority consideration for immediate joiners . Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description The Business Analyst will play a pivotal role in supporting the implementation of the CCaaS (Contact Center as a Service) platform. This position is responsible for gathering and analyzing requirements, bridging the gap between business needs and technical solutions, and ensuring the CCaaS solution meets organizational objectives. The ideal candidate will have a strong background in contact center processes, process optimization, and technical communication. What You’ll Do Collaborate with customer business & internal stake holders (customer team, Sales, Pre-sales, Platform architects, Engagement managers, etc.) to gather and document detailed business requirements for Sprinklr solutions. Conduct comprehensive analysis to translate business needs into clear and actionable use cases & technical specifications. Collaborate with design team (PA & SC) to Map and analyze existing contact center workflows, including inbound/outbound calls, chat, email, and other communication channels. Identify opportunities for automation, self-service enhancements, and workflow streamlining within the CCaaS platform. Work closely with internal and customer stakeholders ensuring seamless communication and mutual understanding of goals. Assist in creating the UAT test cases aligning to business requirements, and deployment activities to ensure successful project outcomes. Participate in workshops, meetings, and discussions to drive consensus on requirements and priorities. Engage with stakeholders across various levels to ensure alignment and buy-in for proposed solutions. Stay updated on CCaaS trends and technologies to provide innovative recommendations. Advocate for the adoption of best practices to improve contact center efficiency and customer satisfaction. Work closely with design team (Platform Architects& solution consultants) to translate business requirements into actionable use cases and technical specifications. Collaborate on designing scalable solutions that align with organizational objectives and industry best practices. Certifications: Business Analysis certifications (e.g., CBAP, CCBA) are a plus. Familiarity with customer journey mapping and experience design principles. Understand the Agile methodologies What Makes You Qualified? Must have 3+ years experience Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to break down complex systems and processes into actionable insights. Passion for improving customer experience and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities. A team player with the ability to thrive in a collaborative and fast-paced environment. Professional fluency in English is mandatory. Experience working across time zones and supporting global teams. Key Attributes: Highly detail-oriented with a commitment to delivering exceptional quality in outputs. Flexible and capable of managing multiple priorities effectively in a fast-paced and evolving environment. A collaborative team player with excellent problem-solving skills and a proactive mindset. Self-motivated and capable of excelling in an individual contributor role while maintaining accountability and initiative. Technical Skills Candidates should have experience in at least one of the following areas: Familiarity with CCaaS platforms & industry wide trends & best practices Proficiency in tools like Visio, Lucidchart, or similar for process Familiarity with voice and non-voice contact center applications. Proficiency in Voice-over-IP (VoIP) protocols such as TCP/IP, SIP, RTP, and WebRTC. Knowledge of CTI (Computer Telephony Integration) or voice recording products. Understanding of CPaaS platforms, cloud technologies, and contact center integrations, including tools like MS Teams or Wireshark. Experience with Salesforce Service Cloud or similar CRM platforms for case management and process improvement. Exposure to telecommunications concepts, including SBCs, DID, ACD, and IVR workflows. Experience with tools for process modeling and business process reengineering. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Manager, Information Security Incident Response is a management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Manager, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What You'll Be Doing Key Responsibilities: 10+ Years of experience in SOC. 4+ Years of experience as a SOC Manager. 4+ Years of experience in SIEM (Splunk) CISM/CISSP Certification is must. Good understanding about SOAR/UEBA/NBAD/XDR. Strong Exp in EDR and email fishing, Ransomware alerts. Troubleshooting technical issues to ensure project success. End-end integration of all soc solutions health check as per the signoff Implementing changes to align with Client demands and specifications. Providing guidance, direction, and instructions to the team to achieve specific objectives. Developing and executing a timeline for the team to achieve its goals. Monitoring incident detection and closure. Presenting regular metrics and reports. Identifying new alert requirements. Ensuring services meet SLA parameters. Conducting periodic DR drills. Following up with departments to close various reports/incidents and escalating long outstanding issues. Designing SIEM solutions to enhance security value, service management, and scalability. Identify, resolve, and conduct root-cause analysis for security incidents which is essential for maintaining a proactive and responsive security posture. Develop and document incident response procedures. Ensuring the SIEM system is optimized for efficient performance is vital. This includes handling data volume effectively and maintaining responsiveness for timely threat detection and response. Align reports SIEM rules and alerts with security policies and compliance reports requirements ensures that the system contributes to overall security and regulatory adherence. Developing customized and dashboards provides meaningful insights into the LIC’s security posture, aiding in decision-making and monitoring. Integration with other solutions/devices (including security solutions) to enhance overall security monitoring and incident response capabilities, creating a more comprehensive security infrastructure. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science or related field. Industry Certifications such as CISSP, CISM preferred. Required Experience: Advanced experience in a Technology Information Security Industry. Advanced prior experience working in a SOC/CSIR. Comprehension and practical knowledge of the “Cyber Threat Kill Chains”. Advanced knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Advanced practical knowledge of “indicators of compromise” (IOC’s). Advanced experience with End Point Protection and Enterprise Detention and Response Software. Advanced experience or knowledge of SIEM and IPS technologies. Advanced experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Advanced knowledge of network technologies including routers, switches, firewalls Advanced prior demonstrated experience managing and leading a team in a related field. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key Responsibilities What you'll be doing Ten plus (10+) years of experience in networking environment responsible to plan and build new network environment; prepare, document and deploy changes in a network; understand the issues related to day-to-day operations; troubleshoot network issues with a network sniffer like Wireshark; test tools and procedures for voice and data circuits and liaison with carriers and vendors for installations Certified technical engineer (typically Cisco CCIE or comparable); In-depth hands-on experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principals and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture. Full understanding and operational knowledge of loop prevention protocols like spanning tree protocols. In-depth knowledge of L2 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; In-depth working knowledge and troubleshooting of IP routing and network protocols (OSPF, BGP, EIGRP, RIP, spanning tree, multicast etc.); Full understanding of operational knowledge for troubleshooting of Cisco operating systems like IOS and NX-OS; In-depth working knowledge of IPT implementation and troubleshooting. Full understanding of firewalls & different deployment architecture. Complete understanding of proxy servers and virus walls scan engines Strong understanding of network security concepts and experience with network monitoring / management tools/ analysis tools; Service management expertise and ability to manage, improve service levels; Excellent analytical skills to evaluate problem Strong technical ability to troubleshoot and solve highly complex IP networks and hardware Able to conduct research into networking issues and multiple products Strong communication skills, fluent in local language and English (written/verbal) Strong interpersonal skills Excellent team worker, able to work in virtual global teams in a matrix organization Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Notice Period : Immediate 15 days We are seeking a highly skilled and motivated Smartphone Field Testing Engineer to join our dynamic team in Mumbai. As a key member of our team, you will play a crucial role in ensuring the quality and performance of our latest smartphone devices. Key Responsibilities : Field Testing : - Conduct comprehensive field testing of smartphones and smartwatches to evaluate performance, connectivity, and user experience under real-world conditions. - Investigate and troubleshoot issues related to network connectivity, call quality, data transfer speeds, and other critical functionalities. - Collaborate with cross-functional teams to identify and resolve field issues promptly. Log Analysis and Debugging : - Utilize advanced logging tools like QxDM, QCAT, Wireshark, STT, and ELT to analyze device logs and identify root causes of performance issues. - Debug complex technical problems and propose effective solutions. 3GPP Standards : - Possess a deep understanding of 3GPP specifications for 3G, 4G, and 5G technologies. - Ensure compliance with industry standards and regulatory requirements. Reporting and Documentation : - Prepare detailed test reports, summarizing test results, findings, and recommendations. - Effectively communicate technical information to both technical and non-technical audiences. Team Collaboration : - Work closely with cross-functional teams, including engineering, product management, and customer support, to ensure timely resolution of field issues. - Contribute to a positive and collaborative team environment. Required Skills and Qualifications : - 3-5 years of experience in smartphone field testing. - Strong understanding of 3GPP specifications for 3G, 4G, and 5G technologies. - Hands-on experience with Android and iOS devices, including smartphones and smartwatches. - Proficiency in using log analysis tools like QxDM, QCAT, Wireshark, STT, and ELT. - Excellent problem-solving and troubleshooting skills. - Strong attention to detail and ability to work independently. - Excellent written and verbal communication skills. - Ability to work under pressure and meet tight deadlines. Preferred Skills : - Experience with network optimization and performance tuning. - Knowledge of scripting languages (e.g., Python, Perl) for automation. - Familiarity with test automation frameworks.

Job Summary Operational Skills =================== Having 10+ Years of experience who can performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Leads and manages all initial client escalation for operational issues. Audits and analyse incident and request tickets for quality and recommends improvements with updates to knowledge articles. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Excellent communication skills ¿ both written and verbal Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. As part of Managed Service team, ready to work with 24/7 shift operation. Must be flexible to work outside of business hours as per business requirements Evaluation procedures collecting and analysing data, preparing reports, and ensuring data driven decision making. Technical Skills ================ Must have a good networking background and understanding. A high level of Palo Alto expertise in design, configuration, migrations, tuning and customization on Palo Alto features. Thorough knowledge of SCM, Panorama, Global Protect and Palo Alto firewall¿s Configuring and Troubleshooting Palo Alto firewalls, Cisco ASA, Cisco Firepower, Cisco WSA, F5,cisco any connect. Monitoring tools like NDB, SPLUNK, Syslog, Thousand Eye, Familiarity with Data Centre environment and hosted deployments/cloud. Proficient skill in Windows, UNIX, and Linux operating systems; Scripting and shell languages for automation. Experience with Wireshark or other protocol analysers Show more Show less

5-10 years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

You’ll be Responsible for? Design, implement, and maintain network architectures, including LAN, WAN, MPLS, VPN, SD-WAN, and cloud networks. Configure and optimize network services, including BGP, OSPF, EIGRP, VRRP, HSRP, and QoS. Deploy and manage security solutions such as NGFWs (Next-Generation Firewalls), IDS/IPS, SSL/TLS inspection, and NAC (Network Access Control). Configure and troubleshoot enterprise-grade network devices such as Cisco Nexus, Cisco ASA, Palo Alto, Fortinet, and F5 load balancers. Implement advanced network security measures, including Zero Trust architecture, Micro segmentation, and SIEM integration. Collaborate with DevOps and Cloud teams to design and deploy cloud-based networking solutions in Azure. Conduct network capacity planning and traffic analysis using tools like Wireshark, SolarWinds, PRTG, and NetFlow analyzers. Develop and maintain network automation scripts using Python, Ansible, or Terraform. Provide technical leadership in incident response, root cause analysis, and disaster recovery planning. Ensure compliance with industry standards such as ISO 27001, NIST, and PCI-DSS. Maintain detailed network documentation, including topology diagrams, configuration standards, and operational procedures. Lead and mentor junior network engineers and provide training on emerging network technologies. You’d have? Bachelor’s degree in computer science, Information Technology, or a related field. 8 to 10 years of hands-on experience in network architecture, administration, and security. Strong knowledge of enterprise networking protocols such as TCP/IP, BGP, OSPF, MPLS, VXLAN, and LISP. Expertise in network security tools such as Cisco ISE, Palo Alto Panorama, Forti Manager, and SIEM solutions. Experience with cloud-native networking technologies including VPC Peering, Transit Gateway, AWS Direct Connect, and Azure ExpressRoute. Proficiency in network automation and scripting using Python, Bash, Ansible, and Terraform. Familiarity with SDN technologies, including Cisco ACI, VMware NSX, and OpenFlow. Hands-on experience with wireless networking solutions, including Cisco Meraki, Aruba, and RADIUS authentication. Strong troubleshooting and analytical skills for diagnosing complex network issues. Excellent communication, documentation, and presentation skills. Industry certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, or equivalent are highly desirable. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

Position: SME -Network & Security Engineer Job Status: Full-Time Duration: Permanent Shift: 24/7 Location: 902, Tower B, Urbtech Trade Center, Sector 132, Noida, Uttar Pradesh Experience Level: Senior / Expert (8+ years preferred) About GlobalXperts: GlobalXperts is a worldwide solutions provider dedicated to supporting their customers with all phases of the solution life-cycle for advanced technologies. From small businesses to Fortune 500 companies, our customers leverage their partnership with GlobalXperts as an extension of their professional services, managed services, and field services capabilities in areas such as Data Center, Cloud, DevOps, Security, Collaboration, Contact Centers, and Enterprise Networking. For more information about GlobalXperts, visit our website at www.globalxperts.net or follow us on LinkedIn . Summary of Position: We are seeking a Subject Matter Expert (SME) – Network & Security Engineer with deep technical expertise in routing, switching, wireless technologies , and network security . The ideal candidate will have extensive hands-on experience with Palo Alto , Cisco ASA , Radware , and FortiGate security platforms, along with a strong background in design, implementation, and troubleshooting of complex network environments. This role demands advanced problem-solving skills, leadership in technical strategy, and the ability to drive secure, scalable infrastructure solutions across the enterprise. Responsibilities:  Act as the technical authority and escalation point for all networking and security-related matters.  Lead the design and architecture of enterprise network infrastructure including LAN/WAN/WLAN and security zones.  Implement and manage routing and switching solutions using enterprise-grade technologies (e.g., Cisco, Juniper).  Design, deploy, and manage secure wireless networks , ensuring optimal performance and security compliance.  Configure and maintain advanced security platforms, including:  Palo Alto Networks NGFW  Cisco ASA (including Firepower services)  Radware (DefensePro, Alteon)  Fortinet FortiGate  Lead and perform end-to-end troubleshooting for complex issues across L2-L7.  Develop and enforce network security policies , segmentation strategies, ACLs, and threat prevention mechanisms.  Guide network/security operations in incident response , root cause analysis, and preventive action planning.  Provide strategic input on network modernization , capacity planning , and technology evaluations . Create and maintain comprehensive technical documentation and runbooks.  Mentor junior engineers and collaborate with project teams, security operations, and infrastructure leads. Required Skills & Experience:  Deep expertise in routing protocols (OSPF, BGP, EIGRP) and switching technologies (VLANs, STP, EtherChannel, QoS).  Strong hands-on experience with enterprise wireless infrastructure (e.g., Cisco, Aruba).  Extensive knowledge of firewall configuration and administration :  Palo Alto Networks (PAN-OS and Panorama)  Cisco ASA / Firepower  Radware (ADC, DDoS Protection)  Fortinet FortiGate (including UTM features)  In-depth understanding of network and security design principles , segmentation, and best practices.  Proven ability to design, implement, and troubleshoot complex enterprise networks.  Strong background in VPN technologies , NAT , ACLs , IPS/IDS , and layer 7 inspection .  Familiarity with monitoring, logging, and performance tools (e.g., SolarWinds, PRTG, Wireshark, Splunk). Preferred Certifications :  CCNP/CCIE (Enterprise or Security)  PCNSE (Palo Alto Networks Certified Network Security Engineer)  NSE4 or higher (Fortinet)  Radware Certified Specialist  Any relevant cloud networking certifications (AWS, Azure) are a plus. Qualifications:  Bachelor’s degree in Computer Science, Information Technology, Electronics & Communication, or a related field.  Equivalent professional experience may be considered in lieu of formal education. Soft Skills:  Excellent communication and stakeholder management skills.  Strong documentation and presentation abilities.  Proactive mindset with a focus on problem prevention and system optimization.  Ability to lead and mentor technical teams in high-pressure situations. GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization) Show more Show less

Job Title : Cybersecurity Analyst (Entry-Level) Location: Hyderabad, TS, India – Work From Office Must. Department : Information Technology / Cybersecurity Employment Type : Full-Time Reports To : Cybersecurity Manager Job Purpose The Cybersecurity Analyst (Fresher) will support the organization’s security operations by monitoring, analysing, and responding to cyber threats. This entry-level role is designed for recent graduates passionate about cybersecurity, eager to apply foundational knowledge, and grow into skilled professionals safeguarding critical systems and data. Key Responsibilities Threat Monitoring and Analysis : Monitor security alerts using tools like Splunk, CrowdStrike, or SIEM platforms to identify potential threats. Analyse logs and network traffic for suspicious activities under senior team guidance. Incident Response Support : Assist in investigating security incidents, documenting findings, and escalating issues as needed. Participate in containment and remediation efforts for low-level threats. Vulnerability Assessments : Support vulnerability scans using tools like Nessus or Qualys to identify system weaknesses. Help prioritize remediation based on risk severity with team input. Security Awareness : Contribute to employee training programs on phishing, password hygiene, and cyber best practices. Create basic awareness content under supervision. Documentation and Reporting : Maintain records of security events, incidents, and mitigation steps. Assist in preparing compliance reports for standards like ISO 27001 or GDPR. Learning and Development : Stay updated on emerging threats, attack vectors, and cybersecurity trends. Participate in training programs to gain certifications like CompTIA Security+ or CEH. Qualifications and Skills Education : Bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field (2024/2025 graduates preferred). Relevant certifications (e.g., CompTIA Security+, CySA+, or equivalent) are a plus but not mandatory. Technical Skills : Basic understanding of networking concepts (TCP/IP, DNS, firewalls). Familiarity with operating systems (Windows, Linux) and command-line tools. Exposure to cybersecurity tools like Wireshark, Splunk, or endpoint detection platforms. Knowledge of common attack vectors (e.g., phishing, malware, DDoS). Soft Skills : Analytical mindset with strong problem-solving abilities. Clear communication to document findings and collaborate with teams. Eagerness to learn and adapt in a fast-paced environment. Attention to detail for identifying anomalies in data. Preferred but Not Required : Internship or project experience in cybersecurity, IT, or network administration. Basic scripting knowledge (e.g., Python, Bash) for automating tasks. Awareness of compliance frameworks (e.g., NIST, GDPR). Key Competencies Curiosity : Proactively seeks to understand cyber threats and solutions. Teamwork : Collaborates with senior analysts and cross-functional teams. Time Management : Prioritizes tasks effectively under tight deadlines. Ethics : Maintains integrity and confidentiality in handling sensitive data. Why Join Us? Growth Opportunities : Access to mentorship, certifications, and hands-on projects to build a cybersecurity career. Innovative Environment : Work with cutting-edge tools like AI-driven threat detection and cloud security platforms. Impactful Work : Protect critical systems and data, contributing to organizational and societal security. Inclusive Culture : Join a diverse team committed to collaboration and innovation. Show more Show less

Description As an IT/OT Vulnerability Assessment and Penetration Testing (VAPT) Engineer, you will be engaged in identifying and mitigating security vulnerabilities across IT systems, Industrial Control Systems (ICS), and Industrial Internet of Things (IIoT) environments. Your work will involve rigorous security assessments of critical infrastructure, SCADA systems, PLCs, field devices, gateways, and cloud-connected IIoT platforms. You will simulate advanced adversary tactics to expose vulnerabilities and provide strategic remediation guidance. The role is suited for professionals with a deep understanding of both enterprise IT security and industrial/embedded system ecosystems. Responsibilities 1-Vulnerability Assessment & Penetration Testing (IT + ICS/IIoT): Perform black-box, grey-box, and white-box VAPT on: Enterprise IT assets (servers, databases, web/mobile apps, Active Directory, cloud) OT/ICS assets (PLCs, RTUs, HMIs, engineering workstations, protocol gateways) IIoT platforms (MQTT/CoAP-based telemetry, edge gateways, cloud dashboards) Emulate APT-level attacks across air-gapped, segmented, or hybrid IT-OT architectures. Execute Red Team scenarios to simulate insider threats or supply chain compromise. 2- ICS Protocol & Field Device Security Testing: Analyze and exploit vulnerabilities in ICS protocols: Modbus TCP, DNP3, IEC 104, OPC-UA, S7comm, Profinet, BACnet, CIP (EtherNet/IP), MQTT, CoAP Perform live traffic analysis, packet manipulation, and protocol fuzzing to test resilience. Evaluate control logic vulnerabilities in ladder logic, structured text, and function blocks. 3- Firmware & Hardware Exploitation (IIoT/ICS Devices): Extract and analyze firmware from industrial devices using JTAG, UART, SPI interfaces. Perform static and dynamic analysis using Ghidra, Binwalk, Radare2, or IDA Pro. Reverse engineer file systems (e.g., squashfs, cramfs) and analyze web interfaces or CLI backdoors. Exploit misconfigured bootloaders, insecure firmware upgrade mechanisms, or exposed debug ports. 4- Network Architecture & Segmentation Testing: Review and test IT-OT segmentation via firewall ACLs, VLANs, DMZ configurations. Assess trust relationships, weak credential policies, and insecure remote access (e.g., exposed VNC, Telnet, RDP). Identify unauthorized bridging of air-gapped networks or misconfigured routing/switching. 5- Cloud & IIoT Platform Security: Evaluate MQTT brokers, edge-to-cloud telemetry, and analytics pipelines. Test REST APIs, insecure mobile app integrations, and cloud misconfigurations (S3, IAM, IoT Core). Identify insecure certificate handling, default API tokens, and lack of encryption at rest/in transit. Reporting & Mitigation Develop technical and executive-level reports with CVSS scoring, attack paths, and exploitation evidence. Recommend hardening measures for both IT (patches, SIEM, EDR) and OT (control policy tuning, physical zoning, least privilege for operators). Coordinate with ICS engineers, IT admins, and SOC teams for patch validation and monitoring upgrades. Compliance & Framework Alignment Ensure assessments comply with industry and regulatory frameworks: NIST SP 800-82, ISA/IEC 62443, ISO 27001, NERC CIP, SANS ICS Top 20 Map findings to MITRE ATT&CK for ICS and monitor emerging CVEs relevant to industrial products. Eligibility Educational Background: Bachelor’s or Master’s in Cybersecurity, Computer Science, Industrial Automation, Electronics, or a related field. Technical Skills: Deep knowledge of ICS/SCADA systems, embedded architectures, and real-time OS (VxWorks, QNX, FreeRTOS). Hands-on experience with tools: VAPT Tools: Nessus, Burp Suite, Metasploit, Nmap, Nikto, SQLMap ICS Tools: Wireshark, Scapy, PLCScan, ICSFuzz, S7comm Tools, Conpot, ModScan Firmware Tools: Binwalk, Ghidra, Radare2, OpenOCD, Logic Analyzers IIoT Security: Shodan, Censys, MQTTX, Postman, OWASP ZAP Certifications (Preferred): OSCP, GRID, GICSP, CRT, CRTP, CEH, CISSP, or equivalent. Participation in ICS/IoT-focused CTFs or open-source contributions is a plus. Travel As and when required, across the country for project execution and monitoring as well as for coordination with geographically distributed teams. Communication Submit a cover letter summarising your experience in relevant technologies and software along with a resume and the Latest passport-size photograph. Show more Show less

Pune, Maharashtra, India Engineering Full-time Ref ID: JR-007411 Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career Prisma Access™ combines the Internet connectivity/security you need - and delivers it everywhere you need it. Using cutting-edge public and private cloud technologies, it extends the next-generation security protection to all cloud services and to its customers regardless of whether they are on-premise, on remote networks or mobile users. We are seeking an experienced Software Engineer to design, develop and deliver next-generation technologies within our Prisma Access team. We want passionate engineers who love to code and build great products. Engineers who bring new ideas in all facets of software development. We are looking for leaders who take ownership of their areas of focus and who are driven to solve problems at every level. Collaboration and teamwork are at the foundation of our culture and we need engineers who can communicate at a high level and work well with others towards achieving a common goal. Your Impact Design and implement new features and integrations for virtualization features across diverse cloud environments and deployments. Engage in all phases of the product development cycle from concept definition, design, through implementation, and testing. Develop comprehensive functional specifications, evaluate task requirements and timelines, and contribute to design, development, debugging, and support processes. Hands-on experience with virtualization technologies, various hypervisors, system software, and networking. Customer First Mindset is required and a very good team player. Be a cultural champion and role model for others showcasing the org values Work with different development and quality assurance groups to achieve the best quality Work with DevOps and technical support teams to troubleshoot and fix customer reported issues Your Experience Bachelors/Masters in Computer Science or a related field required 12+ years of experience in Software Development. Proficiency in one or more programming languages including Go, C, C++, Python. A strong grasp of various Layer 7 protocols including TCP/IP stack and SSL/TLS. Knowledge of protocols like OAuth, SAML, and basic authentication methods. A good understanding of the Geneve encapsulation protocol (RFC 8926), its header format, and its purpose in network virtualization. Familiarity with concepts like overlay networks, virtual extensible LANs (VXLAN), Network Virtualization using Generic Routing Encapsulation (NVGRE) is a plus. Understanding how encapsulation and tunneling work in general. Skill in diagnosing application-level network issues using tools like tcpdump, Wireshark, and application-specific debugging tools is a plus. Awareness of application-layer vulnerabilities (e.g., OWASP Top 10) and best practices for secure development. Strong knowledge in network security fields like stateful firewall, packet processing, and network ACL. Solid understanding of operating system networking concepts (e.g., network interfaces, routing tables). Experience with socket programming and network libraries. Experience with virtualization platforms (e.g., VMware, OpenStack, Kubernetes) is a plus. Experience with deployment on cloud environments (OCI/AWS/GCP) Familiarity with cloud service architectures, including compute and networking. Experiencing building highly available, scalable, and performant systems Strong grasp on microservices and designing complex products via distributed systems Experience in mentoring and guiding junior team members in high performing teams. Prior experience in the Cyber Security domain is preferred. The Team As part of the browser technologies team, you will be responsible for building products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. We help the customers in their transitional journey to the cloud by ensuring they have the best in class protection. The cloud market has been growing at a rapid rate for the last few years. As more and more enterprises use the public cloud, there is an insatiable demand for securing workloads in the public cloud. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Covid-19 Vaccination Information for Palo Alto Networks Jobs Vaccine requirements and disclosure obligations vary by country. Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if: The job requires accessing a company worksite The job requires in-person customer contact and the customer has implemented such requirements You choose to access a Palo Alto Networks worksite If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Job Purpose The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent interaction with Product Development and Consulting Services, to deliver complete, comprehensive solutions and constant software and process improvement. In the role of Technical Support Engineer you will be providing telephone and/or Web based support for Kofax products. Key Responsibilities Take ownership of customer issues and see problems through to resolution and provide enterprise level technical support to our customers via phone, web, and email and other support channels as required. Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design and configuration. Provide prompt and accurate feedback to customers. Effectively communicate complex technical issues to a broad range of customers and departments within Kofax, such as product management, software engineering, sales, and quality assurance. Mentor and provided advice to Associate Technical Support Engineers and other Technical Support Engineers as needed. Take issues elevated from Associate Technical Support Engineers as needed and directed by management. Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem. Use approved protocol to communicate with Development engineers on the analysis of software issues. Elevate hot fix requests to support managers for processing based on approved protocol. Participate in regular support team meetings. Contribute to the body of knowledge by creating and maintaining knowledge base articles and other technical documents. Prepare test systems for replication of user issues. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Skills Required Skills and Knowledge: Expert in network trouble shooting skills in an enterprise environment. Experience with network software diagnostic tools, such as Wireshark and Fiddler. Familiarity with Windows diagnostic tools, such as Process Monitor and Event Viewer. Knowledge of and experience with Microsoft Office (Word, Excel, Visio, PowerPoint). Desired Skills And Knowledge Mobile Device Support VMWare Microsoft IIS SQL Oracle Windows Server Operating Systems Load Balancing Microsoft SharePoint Proprietary Software Support While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business. Required Experience A bachelor's degree in computer science, computer information systems or related experience. A minimum of 2 to 5 years providing enterprise level technical support experience. Resourceful team player with strong interpersonal skills. Result-oriented with strong problem-solving skills. Kofax, Inc. is an Equal Opportunity Employer, M/F/D/V Show more Show less

Role & responsibilities Identification and crafting of complex custom WAF rules & features to mitigate MVP and security posture gaps Crafting efficacy testing for baseline & custom rules and features and integrating testing in the automation pipelines Providing SME support for other security testing such as WAF PoCs, new features and solutions with a potential cost saving if we use in-house resource instead of 3rd party vendors Providing WAF focused SME support and advice on Web & API based attack methodologies, evasions and mitigation techniques Providing DevSecOps SME & pipeline build support for the automation works Monitor and review all tuning requests. Conduct detailed log analysis to identify false positives and optimize WAF rules for improved accuracy and performance. Create and maintain comprehensive documentation for WAF tuning, tuning procedures, policies, and configurations. Develop, test, and recommend WAF policies and rules tailored to specific applications and environments. Proactively assist with identifying false positives Collaborate with cross-functional teams to ensure seamless integration of WAF solutions into existing security infrastructure. Provide recommendations for WAF configuration based on best practices and security requirements. Perform regular assessments and audits of WAF configurations to ensure optimal security posture and compliance with industry standards. Stay updated with the latest web security threats, vulnerabilities, and trends to continually enhance WAF effectiveness Preferred candidate profile Extensive experience in WAF management, tuning, and engineering, with a strong understanding of web application security principles. Proven track record of proactively identifying and mitigating false positives to optimize WAF performance. Background in SOC or CSIRT and AppSec or Ethical Hacking, demonstrating hands-on experience for the key responsibilities Proficiency in log analysis tools and techniques, with the ability to identify patterns and anomalies in web traffic Experience with tools such as Splunk, Wireshark, or custom scripts to process and analyze logs. Experience with at least three major WAF solutions (e.g., Akamai, F5, AWS, GCP) and an understanding of their unique configurations and capabilities. Strong analytical and problem-solving skills, with a keen attention to detail. Excellent communication skills, capable of articulating complex security concepts to technical and non-technical stakeholders. Ability to develop, test, and recommend WAF policies and rules tailored to specific applications and environments. Experience collaborating with cross-functional teams to integrate WAF solutions into existing security infrastructure. Competence in maintaining comprehensive documentation for WAF tuning procedures, policies, and configurations. Extensive experience in configuring WAF solutions to align with best practices and security requirements. A proactive, detail-oriented individual who thrives in a dynamic, fast-paced environment and stays updated with the latest web security threats and trends.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Key Responsibilities:1.Provide L2/L3 support day to day operational incidents. 2.Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Troubleshooting SDWAN products issues and WAN Link issues. 3.Understanding of VeloCloud SDWAN and Meraki SDWAN Product architecture and concepts needed support SD-WAN solution in production. 4.Timely Escalation of open Incidents internally & to respective service providers. 5.Configuration and troubleshooting of edge devices at remote site. 6.Configure and troubleshooting foundational data and control Policies, Application Profiles in Cisco SD-WAN products. 7.Provides timely updates to customers/team members. 8.Incident communication and notification for high priority incidents (P1 P2) 9.Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA. 10.operations experience of LAN, WAN, SDWAN Infrastructure. 11.Strong hands-on experience in WAN, LAN, VPN, MPLS, IPSEC Architecture and routing protocols (OSPF, BGP, EIGRP etc.) 12.Extensive hands-on experience in troubleshooting of VPN, MPLS and internet links. 13.Experience in troubleshooting any of the SD-WAN product specially VMWARE Velo cloud Silver peak mentioned in Job Summary . 14.Understanding of 24x7 mission critical enterprise applications and the impact of service disruption on a company's bottom line. 15.Strong interpersonal and communication skills. Good analytical and troubleshooting skills Should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts. 16.Thorough Knowledge SD-WAN Edge devices, routing and communication protocols. Technical Experience:1.At least 2 - 8 years' experience VeloCloud and Meraki SD-WAN. 2.In-depth working experience in managing Cisco Routers & Switches 3.Good to have working experience in managing Reverbed Steel head WAN optimizer4.Strong knowledge of networking and security fundamentals like TCP/IP, LAN, WAN, ACLs SSL, NAT, S2S VPN, TLS, DNS, DHCP, certificate and encryption.5.Knowledge of routing protocol like BGP, OSPF and EIGRP.6.Experience with Wireshark packet analyzers Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education

Title: Network Engineer – Security & Cloud Infrastructure Skills: Routing, Switching, VPC, Fortinet or Forcepoint Location: Noida or Hyderabad Job Type: Fulltime Experience Level: 8+ Years Job Description: We are seeking a skilled and proactive Network Engineer to join our IT infrastructure team. The ideal candidate will have hands-on experience in managing enterprise network environments, with a strong focus on firewall administration, VPN configuration, and cloud networking. This role requires a deep understanding of network protocols, security best practices, and cloud-native networking components. Key Responsibilities: Configure, manage, and maintain enterprise firewalls (Fortinet, Forcepoint). Administer routers and switches , ensuring optimal performance and security. Design, implement, and manage VLANs to segment and secure network traffic. Set up and troubleshoot site-to-site and client VPNs for secure remote access. Manage cloud networking infrastructure including: VPCs, Subnets, Transit Gateways, Load Balancers (AWS/Azure/GCP). Monitor network performance, identify bottlenecks, and resolve connectivity issues . Collaborate with security and cloud teams to ensure compliance and scalability. Document network configurations, changes, and procedures. Must-Have Skill Set: Firewall Management: Fortinet (FortiGate), Forcepoint Networking Hardware: Routers, Switches (Cisco, Juniper, etc.) Network Segmentation: VLAN creation and management VPN Configuration: Site-to-site and client-based VPNs Cloud Networking: VPC, Subnets, Transit Gateway, Load Balancer (AWS/Azure/GCP) Network Monitoring & Troubleshooting: Tools like Wireshark, SolarWinds, Nagios, etc. Protocols: TCP/IP, BGP, OSPF, DNS, DHCP Show more Show less

Specializes in Identity and Access Management (IAM) using SailPoint. Implements role-based access controls, identity governance, and authentication protocols.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Risk Specialist -Deception to join our Products team. Reporting to the Director of Risk Architecture, you’ll be responsible for: Serving as the customer’s primary resource for all aspects of their ZS Deception deployment, including best practices and solutions for specific requirements Providing guidance on product capabilities, features, configuration, and assisting with design, planning, and migration tasks Analyzing deployment scenarios, existing rules, and configurations while coordinating and executing production cutovers Troubleshooting product issues, support customer operations, and test functionalities in lab environments for pre-meeting preparation Delivering regular updates, host informal technical workshops, and participate in QBRs to showcase Deception implementations What We’re Looking for (Minimum Qualifications) Minimum 3 + years of experience with Zscaler Deception technology or similar roles in networking/security Expertise in deploying, maintaining, or troubleshooting enterprise networking, firewall, and security solutions Familiarity with networking/security products, enterprise infrastructure, and protocols (e.g., IPSEC, GRE, HTTP/HTTPS, DNS, TLS) Proficiency in authentication systems like SAML, LDAP, and MS Active Directory What Will Make You Stand Out (Preferred Qualifications) Experience with Zscaler Deception Solution or similar decoy/honeypot technologies and familiarity with cloud platforms like Microsoft Azure and AWS Proficiency with Hypervisors (VMware, Hyper-V, KVM) and strong troubleshooting skills using tools like Wireshark and tcp dump Ability to manage technical discussions across diverse audiences with excellent multitasking and project management skills under pressure #LI-Hybrid #LI-RG At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Top Selection & Auto Elimination Criteria: Rotational Shift, Only Immediate joiners (0-15 days ), Cab facility : Yes only late night pick or drop(1 side only for Gurgaon Employees) Location : Gurgaon Mode : 5 days work from Office only (NO Work from home) Relevant experience range 9+ Position : L3 SOC Analyst Position Description: The SOC Level 3 Analyst is a senior-level cybersecurity professional responsible for leading advanced threat detection, response, and mitigation activities within the Security Operations Center. This role acts as the final escalation point for complex security incidents and plays a crucial role in enhancing security monitoring, incident response procedures, and overall threat defense capabilities. The L3 Analyst collaborates with security engineers, incident response teams, threat intelligence analysts, and IT stakeholders to identify, investigate, and remediate security threats in real-time. Role and responsibilities: 1. Incident Response and Escalation Lead and coordinate end-to-end response for critical and high-severity security incidents. Perform advanced investigation and forensics on compromised systems, including log correlation, packet analysis, and endpoint review. Serve as a primary escalation point for SOC Tier 1 and Tier 2 analysts. Conduct root cause analysis and provide detailed incident reports with lessons learned and mitigation steps. 2. Threat Detection and Analysis Analyze and triage alerts generated by the SIEM and other security tools. Hunt for threats in the environment using threat intelligence and behavioral indicators (proactive threat hunting). Analyze and reverse-engineer malware, if required, to understand behavior and determine mitigation steps. Correlate threat intelligence feeds with internal data to identify indicators of compromise (IOCs) and advanced persistent threats (APTs). 3. Tooling and Automation Optimize and fine-tune detection rules and SIEM use cases to reduce false positives and enhance detection accuracy. Build automation scripts and workflows to improve efficiency in incident triage, correlation, and response. Collaborate with security engineers to integrate new data sources and tools into the SOC ecosystem. 4. Documentation and Reporting Maintain detailed and accurate documentation of incidents, investigations, and actions taken. Develop and update SOC standard operating procedures (SOPs) and playbooks. Prepare and present technical reports, dashboards, and metrics to senior management and stakeholders. 5. Mentorship and Leadership Mentor and guide SOC L1 and L2 analysts on technical skills and investigative processes. Provide training on new threats, tools, and techniques. Assist in evaluating and improving team workflows, processes, and overall SOC maturity. 6. Collaboration and Stakeholder Engagement Work closely with threat intelligence, vulnerability management, and risk teams to stay ahead of emerging threats. Communicate with IT, DevOps, and business units to coordinate responses and ensure secure configurations. Participate in red/blue team exercises and post-mortem reviews to enhance SOC readiness. Required Experience / Skills: Strong expertise with SIEM platforms (e.g., QRadar, Sentinel, LogRhythm , Splunk,). Proficient in EDR and XDR tools (e.g., CrowdStrike, SentinelOne, Carbon Black). Hands-on knowledge of packet capture analysis tools (e.g., Wireshark, tcpdump), forensic tools, and malware analysis tools. Familiarity with scripting or automation languages such as Python, PowerShell, or Bash. Deep understanding of networking protocols, OS internals (Windows/Linux), and security best practices. Familiar with frameworks such as MITRE ATT&CK, NIST, and the Cyber Kill Chain. Minimum of nine (9) years technical experience 7+ years of experience in SOC, security operations, cyber technical analysis, threat hunting, and threat attribution assessment with increasing responsibilities. 3+ years of rule development and tuning experience 2+ years of Incident response Experience supporting 24x7x365 SOC operations and willing to operate in Shifts including but not limited to Alert and notification activities- analysis/triage/response, Review and action on Threat Intel for IOCs and other operationally impactful information, initial review and triage of reported alerts and Incidents. Manage multiple tickets/alerts in parallel, including end-user coordination. Demonstrated ability to evaluate events (through a triage process) and identify appropriate prioritization for response. Solid understanding and experience analyzing security events generated from security tools and devices not limited to QRadar, MS Sentinel, FireEye, Elastic, SourceFire, Malware Bytes, CarbonBlack/Bit9, Splunk, Prisma Cloud/Compute, Cisco IronPort, BlueCoat Experience and solid understanding of Malware analysis Demonstrated proficiencies with one or more toolsets such as QRadar, MS Sentinel, Bit9/CarbonBlack, Endgame, FireEye HX / CM / ETP, Elastic Kibana Experience and ability to use, contribute, develop and follow Standard Operating Procedures (SOPs) In-depth experience with processing and triage of Security Alerts from multiple sources but not limited to: Endpoint security tools, SIEM, email security solutions, CISA, Threat Intel Sources Experience with scripting languages applied to SOC operations; for example, automating investigations with tools, automating IOC reviews, support SOAR development. Experience with bash, python, and Windows PowerShell scripting Demonstrated experience with triage and resolution of SOC tasks, including but not limited to vulnerability announcements, phishing email review, Tier 1 IR support, SIEM/Security Tools - alert analysis. Demonstrated experience and understanding of event timeline analysis and correlation of events between logs sources. Demonstrated experience with the underlying logs generated by operating systems (Linux/Windows), Network Security Devices, and other enterprise tools. Demonstrated proficiencies with an enterprise SIEM or security analytics solution, including the Elastic Stack or Splunk. Solid understanding and experience analyzing security events generated from security tools and devices not limited to: QRadar, MS Sentinel, Carbon Black, FireEye, Palo Alto, Cylance, and OSSEC Expert in security incident response processes Required Certifications: Two of the following certifications are preferred: GIAC-GCIH Global Certified Incident Handler GIAC-GCFE - Global Information Assurance Certification Forensic Examiner GIAC-GCFA - Global Information Assurance Certification Forensic Analyst GIAC-GREM - GIAC Reverse Engineering Malware GIAC-GNFA - GIAC Network Forensic Analyst GIAC-GCTI - GIAC Cyber Threat Intelligence GIAC-GPen GIAC Certified Penetration Tester GIAC-GWAPT GIAC Certified Web Application Penetration Tester CEPT - Certified Expert Penetration Tester (CEPT) CASS - Certified Application Security Specialist (CASS) CWAPT - Certified Penetration Tester (CWAPT) CREA - Certified Reverse Engineering Analyst (CREA) Qualifications : Bachelors degree in computer science, Information Technology, or a related field. Experience of 5 years or 3 years relevant experience. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Willingness to work after hours and provide on-call support.

About the Role Solutions ATI Consulting is at the forefront of digital transformation, helping clients deliver exceptional customer experiences through next-gen technologies. We’re expanding our team with a Solution Engineer focused on Contact Center as a Service (CCaaS), which will work closely with the Sprinklr Professional Services team. This hands-on role will collaborate with cross-functional teams to configure, deploy, and optimize Sprinklr’s Contact Center suite. The CCaaS Solution Engineer ensures that customers receive the best experience and value by effectively deploying Sprinklr software based on customer use-cases, industry, and best practices. They also act as the day-to-day internal escalation point and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence. You will work closely with Sprinklr Implementation Consultants, Project Managers, and client stakeholders to ensure seamless integration of CCaaS features, including voice, digital engagement, agent workflows, automation, and reporting. Key Responsibilities Act as a technical expert in the implementation of Sprinklr’s CCaaS platform, including configuration of call flows, IVRs, routing logic, integrations, and user roles. Partner with Sprinklr consultants to understand client use cases and translate business requirements into scalable technical solutions. Proactively identify potential risks, technical challenges, and optimization opportunities, implementing solutions that preempt issues and maximize client ROI. Configure and deploy Sprinklr modules including Voice AI, Automation Workflows, Quality Management, and Reporting Dashboards. Assist in the integration of third-party systems (CRMs, ticketing platforms, analytics tools) with Sprinklr CCaaS. Provide troubleshooting, support, and optimization throughout implementation phases. Document solution designs, configuration guides, and hand-off materials for client teams. Participate in client-facing meetings and workshops, acting as a technical expert on Sprinklr CCaaS capabilities. Collaborate with internal QA and DevOps teams to ensure solution integrity, scalability, and alignment with client goals. Required Experience : 3-5+ years of experience in CCaaS implementation, with recent hands-on experience with Sprinklr's CCaaS suite required. Strong understanding of omnichannel contact center operations, call routing, agent workflows, and digital engagement. Deep understanding of voice technologies, protocols (TCP/IP, VOIP, SIP, RTP, WebRTC), and contact center infrastructure (ACD, IVR, CTI, Dialer, SBC). Proficiency in platform configuration, system architecture, API integrations, and VoIP troubleshooting tools (e.g., Wireshark). Experience integrating with CRMs like Salesforce Service Cloud and other customer engagement platforms. Experience scripting in Groovy or JavaScript for workflow automation, API integrations, and/or platform customizations. Ability to manage multiple complex projects in a fast-paced, dynamic environment. Excellent communication skills with a client-centric and collaborative approach. Sprinklr certification for the Service module and/or Sprinklr CCaaS certification is required. Preferred Experience : Prior work with the Sprinklr Professional Services Team is a strong plus. Bachelor's degree in computer science, mathematics, or engineering; Master's degree preferred. Benefits Health Insurance Technology Stipend Home Office Reimbursement Educational Resources Fitness Benefits Child Care Giving Programs Show more Show less