1529 Wireshark Jobs - Page 12

About Company: Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes. Job Title: Server build VMware Azure Hyper Citrix Location: -Mumbai (Powai / Mahape) / Pune (Shivajinagar) Experience: 8+Relevant Employment Type: Contract to Hire Work Mode: Hybrid Notice Period: Immediate Joiners Only Job Description: Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills Ivanti Service nowVmware Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search Citrix administrator Wintel Admin Responsible for Incident Management Problem Management and Change Management Responsible for all Citrix products Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in windows servers 2012 and 2016 and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 Networking basics understanding of Switching and Routingusing wireshark fiddler Hands on experience on Netscaler including Load BalancingICA Application Firewall and GSLB Hands on experience in Pulse secure SSLVPN environment Citrix PVS Application Publishing Profiles management Ivan Ti Workspace management Good Understanding of Windows Group policy Knowledge on Thin clients Troubleshooting Citrix Xenapp Xendeskop and Netscaler Issues Good oral skills for End user troubleshooting

Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 03-Aug-2025 About the role As a Systems Engineer III at Tesco Bengaluru, you will play a key role in designing, implementing, and supporting network and infrastructure solutions that improve service delivery and business operations. You’ll work with a high degree of technical expertise across networking, automation, and security, contributing to a technology roadmap that directly supports Tesco’s mission to redefine convenience and customer experience. You will be part of a collaborative and forward-thinking team responsible for delivering innovative, high-quality solutions, staying current with emerging technologies, and introducing automation into daily operations. This role is ideal for someone with a strong network engineering background who thrives in a large-scale, complex environment and enjoys cross-functional collaboration. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Designing and delivering network solutions using Tesco’s current and emerging technologies. Implementing and establishing best practices for new network technologies. Resolving incidents and problems within your area of expertise. Contributing to the Tesco Network Services Technology Roadmap. Evaluating new tools and techniques for potential adoption and impact. Leading design discussions in your area of expertise and presenting to varied audiences. Collaborating with cross-functional technical teams to facilitate seamless infrastructure consumption. Keeping technical skills and knowledge up to date with industry trends. Introducing automation to streamline day-to-day network engineering tasks. Producing and maintaining high-quality HLDs and LLDs, ensuring documentation standards are met. Supporting global wireless upgrade and expansion initiatives. Participating in secure network access control designs, including NAC and 802.1X deployments. You will need Essential Skills & Experience 10+ years of experience in designing and deploying infrastructure/network solutions at an enterprise scale. Expertise in network access control technologies, including Forescout CounterACT and 802.1X. Solid understanding of TCP/IP, DHCP, HTTPS, Netflow, Radius, and endpoint access policy management. Deep knowledge of routing, switching, wireless, and network security technologies. Experience with WLAN Controllers and technologies such as Cisco, Aruba, Meraki, or Juniper Mist. Skilled in creating and supporting complex wireless designs, both centralized and distributed. Proven track record of automation using Python, PowerShell, or equivalent tools. Excellent troubleshooting skills using tools like tcpdump and Wireshark. Strong communication and stakeholder management abilities, both written and verbal. Experience in creating design documentation and contributing to architecture reviews. Desirable Skills Knowledge of Cisco ISE, Linux scripting, and PKI. Understanding of enterprise protocols such as LDAP, DNS, SMTP, SNMP. Hands-on experience with both Windows and Linux/macOS environments. Understanding of dynamic routing protocols (BGP, OSPF, RIP). Forescout certifications (e.g., FSCE) are a plus. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply

Responsibilities • Design and develop scalable, secure, and high-performance network architectures (LAN, WAN, WLAN, SD-WAN, VPN, Firewalls & Cloud Networking). • Manage firewalls, routers, switches, load balancers, and wireless infrastructure. • Perform network modelling, analysis, and planning. • Troubleshoot and resolve high-level network and performance issues for Managed Services Customers. • Provide network advisory services to Oreta managed services customers. • Maintain a strong understanding of the Oreta Network portfolio to support in the planning and delivery of services including patch management, escalations and continuous improvement. • Complete any required training and where applicable associated certifications • Maintaining high customer satisfaction. • Monitor the ticket queues/project cutovers and review technical correctness, driving and implementing the same as per target timelines. • Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments • Evaluate new technologies and make recommendations for improvements or upgrades. • Working on the Network automation and optimization. • Develop and maintain network documentation, diagrams, and SOPs. • Collaborate with security, infrastructure, and application teams. • Ensure compliance with security policies and best practices. • Mentor junior network engineers and provide technical leadership. Essential Criteria • 10+ years relevant industry experience • Minimum of 5+ years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. • Certifications such as CCNP, PCNSA, NSE 5 / NSE 6 or equivalent are highly desirable. • Proven experience with Cisco, Fortinet, Palo Alto or other major network hardware vendors. • Ability to resolve complex network issues across LAN, WAN, and cloud environments. • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs). • Proficiency in firewall technologies and VPNs (e.g., Palo Alto, Fortinet). • Experience with SD-WAN, ZTNA, and network segmentation. • Experience with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, LogicMonitor). • Solid understanding of IP addressing, subnetting, and DNS/DHCP. • Strong analytical and troubleshooting skills, especially in high-pressure or outage scenarios. • Strong documentation skills for network diagrams, configurations, and procedures. • Willingness to participate in an on-call rotation and occasional after-hours maintenance windows.

Job Title: Software Technical Trainer Job Location: Freelance Job Duration: 2-3 Months - Offline Experience : 2-5 Yrs Job Summary: We are seeking a passionate and skilled Software Technical Trainer to conduct engaging and career-oriented training programs for college students . The trainer will handle sessions on Full Stack Development (Java, JavaScript, Node.js, React) , Ethical Hacking , Cyber Forensics , and Natural Language Processing (NLP) to equip students with real-world skills and industry readiness. Key Responsibilities: Deliver interactive and hands-on training sessions for college students on: Full Stack Development: Java, JavaScript, Node.js, React Ethical Hacking & Cybersecurity Fundamentals Basics of Cyber Forensics Natural Language Processing using Python Prepare and customize training materials, PPTs, assignments, and mini projects aligned with student level. Provide mentorship and career guidance based on industry expectations. Conduct assessments to measure understanding and progress. Coordinate with college faculty and placement teams as needed. Required Skills: Proficient in: Java (Core & Advanced), JavaScript, Node.js, React Python for NLP (NLTK, spaCy, etc.) Ethical Hacking concepts and tools (Kali Linux, Wireshark, etc.) Cyber Forensics basics (log analysis, forensic tools) Excellent communication and classroom management skills. Ability to explain technical concepts in a student-friendly way. Prior experience in training or mentoring students is an advantage. Job Type: Freelance Pay: ₹30,000.00 - ₹40,000.00 per month Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Software Technical Trainer: 3 years (Required) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 23/07/2025

Job Title: Software Technical Trainer Job Location: Freelance Job Duration: 2-3 Months - Offline Experience : 2-5 Yrs Job Summary: We are seeking a passionate and skilled Software Technical Trainer to conduct engaging and career-oriented training programs for college students . The trainer will handle sessions on Full Stack Development (Java, JavaScript, Node.js, React) , Ethical Hacking , Cyber Forensics , and Natural Language Processing (NLP) to equip students with real-world skills and industry readiness. Key Responsibilities: Deliver interactive and hands-on training sessions for college students on: Full Stack Development: Java, JavaScript, Node.js, React Ethical Hacking & Cybersecurity Fundamentals Basics of Cyber Forensics Natural Language Processing using Python Prepare and customize training materials, PPTs, assignments, and mini projects aligned with student level. Provide mentorship and career guidance based on industry expectations. Conduct assessments to measure understanding and progress. Coordinate with college faculty and placement teams as needed. Required Skills: Proficient in: Java (Core & Advanced), JavaScript, Node.js, React Python for NLP (NLTK, spaCy, etc.) Ethical Hacking concepts and tools (Kali Linux, Wireshark, etc.) Cyber Forensics basics (log analysis, forensic tools) Excellent communication and classroom management skills. Ability to explain technical concepts in a student-friendly way. Prior experience in training or mentoring students is an advantage. Job Type: Freelance Pay: ₹30,000.00 - ₹40,000.00 per month Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Software Technical Trainer: 3 years (Required) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person Application Deadline: 23/07/2025

DFIR (Tools & Technologies) will be responsible for supporting in execution of technical tasks related to digital forensics and incident response. This includes configuring and maintaining DFIR tools, performing forensic data acquisition, and supporting incident analysis workflows across OT and IT landscapes. This role is ideal for a technically proficient candidate with a strong passion for forensic tools, cyber threat analysis, and a willingness to operate in real-world industrial cyber environments. Qualifications & Certifications: Bachelor’s degree in Cybersecurity, Computer Science, or related fields Preferred certifications: GCFA, GCFE, CHFI, GREM 5 + years of experience in cybersecurity, with at least 2 years in DFIR or SOC operations with forensic exposure Working knowledge of tools like: Disk & Memory Forensics: FTK Imager, Magnet AXIOM, Autopsy, Volatility Network Analysis: Wireshark, tcpdump Log & Endpoint Analysis: CrowdStrike, SentinelOne, Sysmon, ELK Stack Cloud Forensics: AWS CloudTrail, Azure Monitor (preferred) Familiarity with MITRE ATT&CK framework, IOC analysis, and basic scripting (Python, Bash, PowerShell) Exposure to OT/ICS protocol logs such as Modbus, DNP3, or OPC is a strong advantage Key Responsibilities: Operate and maintain DFIR toolsets including forensic imaging, memory analysis, and network packet capture solutions Support incident response teams during breach investigations by preparing and executing data acquisition tasks (disks, memory, logs) Perform triage and basic analysis of forensic artifacts under supervision of senior investigators Assist in correlating forensic data from EDR/XDR platforms, SIEM tools, and OT network monitoring systems Conduct forensic evidence handling and documentation in accordance with chain of custody standards Participate in red/blue/purple team exercises, cyber drills, and readiness testing Contribute to the setup and tuning of DFIR tools including lab environments and virtual sandboxes Maintain tool integrations, script automation where required, and ensure operational availability of forensic toolkits Stay updated with new forensic tool capabilities and cyberattack techniques relevant to OT/IT Only Experienced Digital Forensics and Incident Response Professional apply at joy.saha@adani.com.

We’re Hiring: Cybersecurity & GRC Audit (2+ Years Experience) Location: Mumbai / Gurgaon/ Bengaluru / Hybrid Experience: 3+ Years Budget: Competitive, based on experience Role: Cybersecurity Analyst / GRC Consultant / IT Risk & Compliance Specialist Are you a certified cybersecurity and GRC professional with 3+ years of experience looking to grow in a fast-paced, compliance-driven environment? We're looking for a motivated expert to support IT audits, compliance, risk assessments , and governance frameworks across leading clients and internal operations. What We’re Looking For: 3+ years of experience in Cybersecurity, IT Audit, Risk & Compliance Strong knowledge of frameworks and standards like ISO 27001:2022, GDPR, NIST, SOX, PCI-DSS, ITGC, COBIT, CIS Controls Certifications preferred: CISA, CISM, ISO 27001 LA, CRISC, or CISSP Hands-on experience with data protection , cloud security , SIEM/DLP tools , and policy documentation Ability to manage internal audits , perform gap assessments , and ensure regulatory compliance Key Responsibilities: Support implementation and audit of ISO 27001 , GDPR , NIST , and other compliance frameworks Perform risk assessments, policy reviews, and control validations Prepare audit documentation and reports for stakeholders Collaborate with IT, legal, and business teams to align security and compliance goals Monitor security events using tools like SIEM, DLP, EDR , and support in mitigation planning Nice to Have: Exposure to cloud platforms (Azure, AWS) Experience with tools like Qualys, Wireshark, ServiceNow, JIRA Strong communication and reporting skills

As an Operations Engineer at our company, you will play a crucial role in working on our NextGen connectivity platform across various platforms. Your responsibilities will include providing advanced technical support to customers facing complex network issues, analyzing and troubleshooting network-related problems, and serving as the primary point of contact for customers seeking technical assistance. You will be expected to escalate unresolved issues to higher-level support teams or engineering teams as needed and collaborate with internal teams and external partners to expedite issue resolution and ensure customer satisfaction. Moreover, you will document troubleshooting steps, solutions, and best practices for internal and external knowledge bases and share your knowledge and expertise with team members through training sessions and technical forums. To excel in this role, you should have at least 4 years of experience in network engineering, technical support, or a related field, with a focus on advanced troubleshooting and problem-solving. You must possess deep technical expertise in networking technologies such as TCP/IP Foundations, routing protocols (e.g., BGP, OSPF), switching technologies (e.g., VLANs, STP), and network security (e.g., firewalls, VPNs). Additionally, experience with network troubleshooting tools and protocols, strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment are essential. Preferred qualifications include experience working in a technical assistance center (TAC) or similar customer support environment, familiarity with network automation and scripting languages (e.g., Python, Perl) for task automation and tool development, and knowledge of cloud networking technologies and architectures (e.g., AWS, Azure, GCP). Industry certifications such as CCNP, CCIE, or equivalent are highly desirable. If you are a curious thinker looking to co-author the next chapters of our story and help shape our ambitious future, this is an outstanding opportunity to contribute to the success of our flagship product.,

As a Zscaler L2 Security Engineer, you will play a crucial role in handling complex Zscaler-related issues, diagnosing and resolving security, networking, and performance challenges efficiently. Your responsibilities will include working closely with vendors and internal teams to manage critical security incidents, deploying, configuring, and optimizing Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions, and designing and implementing various security policies such as web filtering, SSL inspection, Data Loss Prevention (DLP), and sandboxing. You will be expected to optimize existing security policies, Access Control Lists (ACLs), and traffic forwarding methods to enhance security and performance, manage integrations with SIEM, EDR, and other security tools for comprehensive visibility and response capabilities, and analyze Zscaler performance metrics to ensure optimal network efficiency. Conducting deep packet inspection (DPI), log analysis, and enforcing zero-trust security principles across the organization's network architecture are also essential aspects of the role. Collaboration with SOC, NOC, and IT teams to align security policies with business requirements, creating detailed documentation for configurations and troubleshooting steps, providing training to support teams, and staying updated with cybersecurity threats and product features are key responsibilities. Your skills should include strong proficiency in Zscaler L2 Security, Zscaler Internet Access (ZIA), and Zscaler Private Access (ZPA), expert-level troubleshooting capabilities, hands-on experience with SIEM, EDR, and DLP systems, proficient packet capture analysis using tools like Wireshark and tcpdump, and a solid understanding of networking protocols and concepts. If you have a Master's qualification and 3-7 years of experience in a similar role, this position offers an opportunity to enhance your skills, contribute to the organization's security posture, and stay ahead of evolving cybersecurity challenges.,

Job Summary: We are seeking a skilled and proactive L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience in managing switches (Meraki and Cisco ), firewalls, and wireless technologies, and will be responsible for resolving escalated network issues, performing routine maintenance, and supporting network upgrades. Key Responsibilities: Monitor and troubleshoot network performance issues (LAN/WAN/Wi-Fi). Handle escalations from L1 support and resolve complex network incidents. Configure and maintain network devices (Cisco, Fortinet, etc.). Perform network changes, upgrades, and patching as per change management policies. Maintain network documentation including topology diagrams and IP address management. Collaborate with vendors and ISPs for issue resolution and service improvements. Implement and maintain network security best practices (ACLs, VPNs, firewalls). Participate in on-call rotation and provide after-hours support as needed. Required Skills & Qualifications: 3–5 years of experience in network support or administration. ITIL certification is an added advantage. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP). Experience with enterprise-grade switches, routers, and firewalls. Familiarity with network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Certifications such as CCNA, CCNP, or equivalent are preferred. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Knowledge of SD-WAN (Fortinet / Meraki). Exposure to ITIL practices and ticketing systems (ServiceNow).

Job Title: Network Administrator Contract Duration: 2 Years Department: Pragati Power Corporation Limited, C&M department Location: PPS-I, 220 KV substation Building, First floor, IP Estate, Ring Road, New Delhi-110002 Work Mode: Onsite Roles & responsibilities-: i. Independently monitoring the performance of the intranet and implementation of the security policies, firewall management Active Directory Mgmt. ii. Administering network port management, new installations, IP addresses etc. iii. Advanced Knowledge of IP Network Devices and components (Router and Switches), IP Routing Protocol (OSPF and BGP) LAN Switching (STP VTP),WAN (Modem, Leased Line, L2 Circuit, and Ethernet Circuits), Network Security, L2 & L3, VPN, MPLS, Wi Fi and RF devices and components. iv. Knowledge of DDOS detection and mitigation solution; Monitoring and Report generation through Network Management System and other Monitoring Tools installed in organization, if any. v. Deployment and management of network monitoring, analysis and reporting tools and to restore services under failure conditions to its normal operating conditions. vi. Responding to faults reported via automatic alerting, fault reports or complaints so that services are restored within set limits. vii. Understanding of the following technologies: Layer 2 Redundancy; Tree, Trunk Spanning Groups, Link Aggregation. IP Fundamentals (CENA Level): ARP, Routing, IP Protocols(ICMP, UDP, TCP); IP filtering and firewalling: NAT; Dynamic Routing Protocols (OSPF,BGP); Ethernet VLANS, STP; (19 RSTP, VRRP/HSRP); networking Optical Fiber connector and (Fiber, interface types); Common application protocols (HTTP, SMTP); Security Best Practices governing (firewallsport security/802.1X/RADIUS/IDS)Hardware/Software:switches/routers/firewalls/VPN, etc. vii. Cyber Security Task: a. Shall be able to implement network security by creating/ maintaining network Access-list, disabling the Unused Ports in network, MAC Address binding/ filtering, if required. b. Knowledge in using network sniffing tools like Wireshark, etc. for time to time network analysis. c. Maintain backup, redundancy strategies, vulnerability assessment & patching and security updates of networking devices. d. Implement instructions given by Information Security Engineer w.r.t. Cyber Security concerns to mitigate Cyber Attacks. Required Skills · BE/ B.Tech/M.Tech/MCA in Computer Science (CS)/ Information Technology (IT)/ Electronics & Communications. · Should have valid certification of Cisco Certified Network Administrator (CCNA) & Cisco Certified Network Professional (CCNP) · Should have Relevant Experience of 7+ years in Network Administration after initial networking certification. Job Type: Contractual / Temporary Contract length: 24 months Pay: ₹65,000.00 - ₹70,000.00 per month Benefits: Provident Fund Work Location: In person

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge. Principal Instructional Designer (Tech Content Strategist) – Security Job Overview Are you a certified Security professional with a creative flair and a passion for content design? Join us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling. As a Principal – Tech Content Strategist, you will lead the end-to-end development of engaging, instructionally sound learning experiences in the Security domain. Acting as a subject matter expert (SME), you’ll translate complex frameworks into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets—from video courses to assessments. Job Responsibilities Own the content development lifecycle—plan, research, script, storyboard review, strategic video review and iterate—for Security Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world scenarios. Author and script engaging digital content, including on-demand videos, interactive walkthroughs/lessons, assessments, and job aids. Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format. Align content with industry certification frameworks (e.g., CEH, CISM, CISSP, CompTIA) and learner performance outcomes. Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness. Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization while maintaining content quality. Ensure instructional consistency, voice, and quality across all course deliverables and formats. Optionally support bootcamps (virtual training delivery) and mentor junior content developers. Skills Required Minimum 5+ years of hands-on experience in Security, including practical exposure to content planning and development. Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery. Excellent scripting, writing, and communication skills; able to distill complex concepts into concise, engaging narratives. Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles. Fluency with and experience in Python, Java, C++, C#, Javascript, SQL, Bash, Powershell, or other relevant technologies Experience working with Security tools such as Splunk, Wireshark, Kali Linux, or Metasploit. Relevant certifications in Security (e.g., CISA, CCSP, CEH, CompTIA Security+, Pentest+, CYSA+, CASP+). Preferred/Additional Skills Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement. Training delivery experience (live/ virtual/ hybrid formats) is an added advantage. Understanding of instructional design models such as ADDIE, SAM, or Bloom’s Taxonomy. Experience in analyzing learner feedback and improving content based on performance and engagement data. More About Skillsoft Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge . Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com. Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply! NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Role: - Project Delivery Engineer Office Location -- Gurugram Key Responsibilities: Deploy and integrate Mavenir products for our global customers. Integration & Testing with Telecom product Perform software and hardware configuration changes related to Mavenir products in customer test Lab or live environments. Create project-related documentation such as method of procedures, acceptance testing documentation, high and low level designs. Participate in technical workshops, customer meetings and other project activities (End to End Delivery). Communicate and cooperate with customer representatives and project team on technical issues, deliveries and project lifecycle plans. Qualifications · B.Tech / M.Tech / MCA(Bachelors / Masters) or equivalent from reputed colleges with good academics records · 12 - 15 years of experience on telecom products preferably testing & deployment of 2G / 3G / 4G / 5G products Skillsets :- · Good understanding on Dockers & Kubernetes, OCP, AWS.and VMware Tanzu. · Good understanding on Operating systems (Linux, Solaris), Virtualization (VmWare & Hypervisor), usage of networking Sniffers (Wireshark ) & O&M tools . · Hands on any scripting language preferably UNIX / Linux, Perl, LUA, & any database (SQL / Oracle). · Ability to visualize E2E network & sensitivity around handling live network. Working experience on l2 and L3 switches from HP and CISCO, Load Balancer etc. · Basics of Mobile and IP network working & call flow, Overview of ITU - T / ANSI, 3GPP telecom standards / protocol is desired. · Knowledge of Wireless Networks and Telecom protocols such as SIP, Diameter,SS7, SIGTRAN, SNMP, MAP,INAP,ISUP, CAP, LDAP, SMPP, IMAP, HTTP, Web Services,. SIP expert level knowledge is must · Well familiar with SMSC / MMSC / Voicemail protocols, procedures and E2E flows like MO / MT / AO SMS, SMSC features like Flash Alerts & Reports, Short Code, Location SMS, and SMS Firewall features · Overview of 4G network and good understanding of RCS / IPSMGW nodes · Familiar with Virtualization & NFV, Apache, , HA, Red Hat Cluster · Experience with VERITAS Cluster, EMC and NetApp storage an advantage. · Hardware knowledge of HP enclosures , San switch, 3 PAR etc. Desirable:- Past experience on ex-Acision or ex-Comverse products. Kafka & Elastic Search know how.

Job Title: Voice / VoIP / NOC Engineer Experience Required: 1 to 5 Years Location: Pune (Only candidates currently residing in Pune will be considered) Budget: Up to ₹6 LPA Joining Timeline: Candidates must be available to join within 7 days Work Environment: 24/7 shift operations, including night and rotational shifts aligned with U.S. business hours Interview Process Face-to-Face Interview (at Pune location) Virtual Interview (if required) Position Overview This role involves providing proactive and reactive technical support in a Voice/VoIP Network Operations Center (NOC) environment. The ideal candidate will have strong analytical skills, hands-on experience in telecom support, and the ability to work efficiently under pressure in a 24/7 setting. Key Responsibilities Provide first-level support for voice and telecom-related issues, including VoIP, TDM, and call routing systems. Handle service issues related to 8YY, 8XX, and 1+ telecom services. Troubleshoot technical problems and escalate unresolved issues appropriately. Monitor network alarms and take prompt action based on defined escalation procedures. Detect and manage telecom fraud in alignment with security protocols. Maintain accurate records in the support ticketing system. Coordinate with cross-functional teams to ensure timely issue resolution. Deliver high-quality communication with internal teams and external stakeholders. Stay informed about evolving telecom technologies to provide effective support. Contribute to the development of documentation and process improvements. Required Qualifications Graduate in any discipline (technical or related field preferred). 1 to 5 years of relevant experience in NOC, telecom, or technical support roles. Solid understanding of VoIP and TDM technologies. Strong troubleshooting and analytical skills. Proficient in SIP troubleshooting tools such as Wireshark or similar applications. Excellent verbal and written communication skills with a neutral accent. Comfortable working in night shifts and rotational shifts as per global business needs. Must be willing to commit to a 2-year service agreement. Preferred Skills Experience in SIP-based telecom environments with exposure to CDR and trace analysis. Understanding of wholesale telecom product offerings. Familiarity with call center metrics and performance standards. Additional Requirements Candidates must be based in Pune and available for in-person interviews. Flexibility during peak work periods is expected. Strong interpersonal skills and the ability to work well in a team environment. Skills: analytical skills,tdm,voip,customer,skills,troubleshooting,telecom,teams,communication skills,wireshark,telecom support,sip troubleshooting

You have a great opportunity to join our team as a Network Engineer in our 24 x 7 Technical Support Division based in Nashik. We are seeking a talented individual with over 5 years of experience in network engineering roles. As a Network Engineer, your primary focus will be on SD-WAN solutions, particularly Cisco SD-WAN and Cisco Catalyst switching. If you have hands-on expertise in designing, implementing, and managing SD-WAN environments, along with a solid foundation in enterprise networking, we would like to hear from you. Knowledge of Palo Alto firewalls is considered a strong advantage for this role. In this role, your responsibilities will include designing, implementing, and managing Cisco SD-WAN deployments throughout the enterprise. You will configure, optimize, and troubleshoot Cisco Catalyst switches for campus and remote site connectivity. Additionally, you will be responsible for supporting WAN and LAN infrastructure, including routing (OSPF, BGP) and high availability setups. Collaboration with cross-functional teams for project execution and ongoing support is essential. Proactive monitoring, issue identification, performance tuning, and detailed documentation of network designs are also key aspects of this role. To be successful in this position, you should possess expertise in Cisco SD-WAN deployment and support, as well as a strong knowledge of Cisco Catalyst switches, VLANs, trunking, STP, and access control. Proficiency in routing protocols such as OSPF, BGP, and WAN technologies like MPLS, IPsec, and GRE tunnels is required. Experience with network troubleshooting tools like Wireshark, NetFlow, and SNMP-based tools is also necessary. A Cisco certification (e.g., CCNP Enterprise or SD-WAN Specialist) would be highly desirable. It would be advantageous if you have experience with Palo Alto firewalls, tools like SolarWinds or PRTG, and working in distributed multi-site or hybrid cloud environments. Strong analytical and problem-solving skills, excellent communication, and documentation abilities are key characteristics we are looking for in potential candidates. If you are interested in this exciting opportunity, please send your resume to sneha.pukale@aress.com. Local candidates are also welcome to walk in directly to our office at Nashik - Aress Software & Education Technologies Pvt Ltd. L-13, MIDC, Ambad, Near Atul Industries, Nasik 422010 during our walk-in timings from 8:00 AM to 5:00 PM (Sunday off). For any inquiries, please contact us at 0253-6630-718 / 701 / 713 / 763 / 742. Join us and enjoy our benefits and perks including health and wellness benefits, free snacks, diversity and inclusion initiatives, pride awards, employee referral bonuses, and team social events. Feel free to reach out to our HR professionals at 0253-6630701/718 or jobs@aress.com for more information.,

As a Security Analyst at Dedalus, a prominent healthcare technology company, you will have the opportunity to contribute to the team in Chennai, India, and play a crucial role in enhancing healthcare services for a healthier planet. Your primary responsibility will involve Security Vulnerability Analysis and Penetration Testing, where you will assess, exploit, and report security vulnerabilities in software applications and infrastructure, providing recommendations for appropriate solutions. Working alongside a highly skilled team, your work will have a significant impact on the healthcare sector. Your duties will include: - Conducting Security Vulnerability Analysis, Threat Modelling, and Risk Assessment - Performing static code reviews using automated SAST tools and analyzing false positives - Executing dynamic testing (DAST) with tools like Burp-suite, Invicti, or Nessus - Conducting manual Penetration Testing and utilizing Ethical Hacking techniques to identify vulnerabilities - Compiling assessment and validation reports on identified vulnerabilities, risks, impact, recommended solutions, and Proof of Concepts (POCs) - Explaining threats and presenting assessment reports to the Developer and Architect community To excel in this role, you must meet the following essential requirements: - Minimum of four years of experience in security vulnerability analysis and Penetration Testing (VAPT) on cloud services, web products, or enterprise applications - Proficiency in using Appsec tools, including industry-standard tools like Burp-suite, Invicti, Fortify, and open-source tools such as Kali, Nmap, Wireshark, Metasploit, ZAP, and Echo Mirage - Technical knowledge of Software Development Life Cycle (SDLC) and implementation essentials for various application types (Desktop, Web, API, Mobile, and Cloud) - Ability to review Java or .NET code with a focus on security vulnerabilities and familiarity with OWASP, GDPR, and ISO Security standards - Certification in VAPT or Ethical Hacking in Mobile, Web, or Cloud security is mandatory - Exposure to DevAppSec automation and scripting is preferred - Knowledge of AI tools and securing Docker containers like Kubernetes is advantageous - Understanding of real-world threats and data protection regulations is desirable Join Dedalus and be part of a diverse and inclusive workplace where innovation and collaboration drive better healthcare outcomes for millions of patients worldwide. Dedalus is dedicated to fostering a work environment that encourages learning, innovation, and meaningful contributions to healthcare. If you are passionate about making a difference in the healthcare sector, join us on this journey to transform and improve healthcare options globally. Application Closing Date: 18th August 2025 Dedalus is committed to promoting diversity and inclusion in the workplace, ensuring respect, inclusion, and success for all employees and communities. Our dedication to diversity and inclusion is reflected in our work culture, emphasizing the importance of an inclusive and diverse workforce to drive innovation and create better healthcare solutions globally.,

You will be required to bring in 6-9 years of relevant experience for the position based in Gurgaon or Bangalore. As a key member of the team, you will be responsible for overseeing the technical aspects of the cloud-native, message-driven platform. Your role will involve mentoring a team of full-stack engineers, establishing system architecture at the feature level, and ensuring that code quality, performance, and scalability are in line with the business objectives. Your primary responsibilities will include designing and implementing microservice back-end solutions using Java or Go, as well as developing SPA front-end applications using React or Angular. You will be expected to break down product requirements into sprints, and enforce agile best practices throughout the development process. Additionally, you will need to optimize data flow through message queues such as Kafka, RabbitMQ, or NATS. Leading design and code reviews, and promoting principles like SOLID, clean code, and secure coding will be a crucial part of your role. You will also play a key role in guiding continuous integration and continuous deployment processes, containerization with Docker, and orchestration using Kubernetes. Moreover, you will be responsible for coaching developers, supporting in hiring processes, and conducting performance evaluations. In case of production incidents, you will be required to troubleshoot using deep packet inspection tools like Wireshark, and drive root-cause fixes to ensure smooth operations and minimal downtime.,

As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Nice-to-have skills Qualifications Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Job Description Job Title: Network Support Engineer (IP/Ethernet) Experience: 3–9 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Experience Level Key Responsibilities by Category: 3–9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

Location: Gurgaon (Work from Office) Looking for Immediate joiners only Required Technical Skills & Experience: Experience: 7+ years in cybersecurity, with at least 3 years in a SOC leadership role . SIEM & Log Analytics: XSIAM, ArcSight, Splunk, Elastic Stack (ELK), QRadar, Microsoft Sentinel Threat Intelligence: MITRE ATT&CK, Cyber Kill Chain, MISP, STIX/TAXII. Incident Response & Forensics: Volatility, Wireshark, FTK, EnCase, Sleuth Kit, YARA. Endpoint Security & EDR/XDR: CrowdStrike Falcon, Microsoft Defender, Palo Alto XDR, SentinelOne, Carbon Black. Cloud Security: AWS GuardDuty, Azure Security Center, Google Chronicle, CSPM, CNAPP. Compliance & Risk: NIST 800-53, ISO 27001, PCI-DSS, SOC2, GDPR, CIS Benchmarks. Key Responsibilities: SOC Operations & Security Monitoring Lead and manage the 24/7 Security Operations Center (SOC) , ensuring continuous threat detection and response . Working extensively on SIEM (XSIAM. Arcsight, Splunk, QRadar, ELK, Sentinel, etc.) and other security monitoring tools. Oversee 24/7 monitoring of security events and alerts. Ensure effective use of SIEM (Security Information and Event Management) tools. Prioritize, analyze, and manage security incidents. Improve threat intelligence capabilities and integrate with threat intelligence feeds. Continuously optimize detection rules, correlation logic, and security alerts to minimize false positives and improve response times. Incident Response & Management Develop and enforce incident response plans (IRPs) . Ensure timely response to cyber threats, minimizing impact. Coordinate with stakeholders during major incidents. Conduct post-incident analysis and lessons learned exercises. EDR/XDR (Endpoint Detection & Response / Extended Detection & Response) CrowdStrike Falcon – AI-powered threat detection with real-time response. Palo Alto XDR – Extended Detection and Response. Microsoft Defender for Endpoint – Integrated with Azure security solutions. – Behavioral AI-driven endpoint protection. Carbon Black (VMware) – Next-gen EDR with cloud analytics. Sophos Intercept X – Machine-learning-based ransomware prevention. Threat Intelligence Platforms (TIP) Recorded Future – AI-driven threat intelligence analysis. MISP (Malware Information Sharing Platform) – Open-source threat sharing platform. Flashpoint Threat Intel Outseer AFCC ( Previously RSA) IBM X-Force Exchange – Intelligence-sharing with global threat data. Anomali ThreatStream – Automated threat intelligence processing. VirusTotal Enterprise – File and URL malware scanning with shared intelligence. Compliance & Reporting Ensure compliance with security frameworks (ISO 27001, NIST, GDPR, etc.). Maintain accurate security logs and reports for audits. Prepare executive-level reports on security incidents and risk posture.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Team Readiness & Development: You will ensure timely case resolution by driving engineer readiness based on skills-gap analysis and product needs. Case Management (Delivery Excellence): You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues. Managing Collaborative Activities: Mentor engineers to be more effective collaborators (cross-team and cross-technologies/lines of business). Supportability Activities: You will contribute to customer self-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection. Process Improvement: Collaborate with stakeholder teams to provide product and process improvement feedback. Qualifications Required Qualifications: 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. 3+ years of prior product, customer support and/or technical support experience OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications Minimum 8-10 years of industry experience in Customer Support. Minimum 4 Years'' Experience In Handling Azure AD Escalations. Have experience in managing high pressure situations. Technical Expertise Deep Subject Matter Knowledge – Troubleshooting and Diagnostic Skills – Ability to analyze, isolate, and resolve complex technical issues quickly. In-depth Knowledge of Microsoft Identity Stack - Strong proficiency in core technologies Microsoft Azure AD, Entra ID, Identity Azure Active Directory (AAD), Microsoft Entra ID, Conditional Access, MFA, B2B/B2C, SSPR, SSO. Integration with on-premises AD, AD Connect, ADFS, Hybrid Identity. Authentication Protocols & Standards Strong understanding of SAML, OAuth 2.0, OpenID Connect, WS-Fed, Kerberos, NTLM, and token lifecycles. Troubleshooting & Diagnostic Mastery Advanced debugging using tools like Fiddler, SAML Trace, Network Monitor, Wireshark, and browser developer tools. Experience with Azure logs, Sign-In logs, Kusto queries, and Microsoft Graph API. Security & Compliance Acumen Strong grasp of security policies, Zero Trust principles, Conditional Access, Identity Governance, and Privileged Identity Management (PIM). Familiarity with Microsoft Defender for Identity, MDE, and related tools. Escalation management Knowledge and experience in taking escalations for Authentication and Account Management technologies. Product Knowledge – Expertise in the Microsoft Azure ID product ecosystem, including integrations and known limitations. Tool & Platform Feedback - Partnering with Product Groups to suggest improvements, bug fixes, or feature enhancements. Customer-Centric Approach Customer Obsession – Advocating for customers’ needs while aligning with business goals. Empathy and Patience – Handling sensitive or high-stress situations with professionalism and care. Communication Skills – Translating complex technical concepts into clear, actionable language for both technical and non-technical audiences. Problem Solving & Innovation Root Cause Analysis & RCA Documentation Delivering high-quality RCA with deep technical insights, action items, and preventative recommendations. Automation & Efficiency Scripting (PowerShell, KQL, Graph API) to automate diagnostics, resolution, or monitoring. Leadership & Influence Readiness Champion - Delivering trainings, triages, and mentoring for readiness across teams and vendors. Diversity & Inclusion Participation - Actively engaging in D&I initiatives to create an inclusive and empowering work environment. Metrics-Driven Accountability - Monitoring KPIs like CSAT, FCR, DSR, and continually improving performance against targets. Operational Excellence Case Management Excellence – Driving quality, speed, and customer satisfaction metrics in case handling. Queue Management – Identifying trends and working with support leads to balance workloads and optimize team performance. Metrics and Reporting – Using data insights to improve customer support quality and efficiency. Daily Operations – Have experience in handling daily operations. Operational & Team Contribution Case Handling Excellence - Driving down case age, response time, and customer pain through focused ownership. Knowledge Contribution - Writing and reviewing Wiki articles, playbooks, training materials, and AI content for Copilot ingestion. Cross-Team Collaboration - Partnering with Engineering, Supportability, Field, and Product teams for complex or unknown issue resolution. Customer & Stakeholder Engagement Advanced Communication Skills Ability to explain complex technical issues clearly to technical and non-technical audien ces. Empathetic customer engagement, especially in high-stress or escalated scenarios. Executive Escalation Handling Managing sensitive customer situations, executive escalations, and crisis management with tact and composure. Customer Obsession & Advocacy Acting as the voice of the customer in product feedback loops and issue resolution. Innovation and Continuous Improvement Process Optimization – Identifying and implementing process improvements for faster issue resolution. Knowledge Management – Contributing to knowledge base/Wiki articles, training content, and readiness initiatives. AI & Tool Adoption – Embracing and promoting the use of AI-driven tools, Copilot, and other innovations in support workflows. Security and Compliance Awareness Security Best Practices – Understanding of secure support handling, data protection, and compliance requirements. Escalation Management – Owning and resolving critical or sensitive escalations with minimal handholding. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are looking for an experienced Senior Networking Developer with expertise in developing and optimizing networking systems and protocol stacks. This role involves designing, implementing, and troubleshooting high-performance network solutions at the system and protocol level. Required Skills and Qualifications Technical Expertise: Experience in networking protocol or system-level development. Strong proficiency in C or C++ for low-level systems programming. In-depth knowledge of networking protocols, including L2/L3 protocols (e.g., Ethernet, ARP, IP, ICMP) and L4 protocols (e.g., TCP, UDP). Familiarity with advanced networking concepts such as QoS, load balancing, and multicast. System-Level Knowledge: Experience working with Linux networking subsystems (e.g., netfilter, iptables, eBPF). Hands-on experience with kernel-level networking stack development and optimization. Debugging and Analysis: Proficiency in network diagnostics tools (e.g., Wireshark, tcpdump, strace, gdb). Ability to troubleshoot issues at all layers of the OSI model. Preferred Skills Experience with high-performance networking technologies Experience with programmable network devices Experience with SDN controllers and related protocols like OpenFlow.

Key Skills: Hybrid network architecture, SD-WAN, SASE, Zero Trust, Cisco, Juniper, Palo Alto, F5, TCP/IP, BGP, MPLS, VPN, AWS/Azure/GCP networking, IDS/IPS, Wireshark, Splunk, SolarWinds, Python, Ansible, Terraform, network security, automation, performance optimization Roles & Responsibilities: Lead the architectural design, evolution, and implementation of secure, scalable hybrid (cloud/on-prem) network infrastructure aligned with global business goals. Research and integrate emerging technologies like SASE, Zero Trust, and advanced SD-WAN to enhance network capabilities. Drive development and implementation of network automation tools and Infrastructure-as-Code (IaC) practices for operational efficiency. Architect and enforce robust network security using next-gen firewalls, IDS/IPS, NAC, and VPNs, ensuring compliance with policies and standards. Optimize network performance through proactive monitoring, tuning, and configuration improvements. Define, track, and exceed SLAs for critical network services to support business continuity and customer satisfaction. Serve as the final escalation point for complex network issues, performing deep diagnostics and root cause analysis. Collaborate with DevOps, Security, SRE, and Application teams to ensure seamless network integration and provide mentorship. Maintain high-quality network documentation including architecture diagrams, runbooks, security policies, and automation scripts. Experience Requirement: 8-12 years of progressive experience in network engineering, with a proven record of designing, implementing, and managing large-scale hybrid and cloud-native network infrastructures. Extensive hands-on experience working with multi-vendor environments, including Cisco, Juniper, Palo Alto Networks, and F5. Demonstrated experience in architecting and managing enterprise-grade SD-WAN, VPN, and Zero Trust implementations. Strong background in managing cloud-native networking across AWS, Azure, and Google Cloud, including VPCs, Direct Connect, ExpressRoute, and Cloud Interconnect. Proven track record of leading network migration and transformation projects from traditional to modern cloud-first infrastructure. Hands-on experience with high-availability and disaster recovery strategies within a global network environment. Experience with network segmentation, micro-segmentation, and secure access policies across hybrid environments. Demonstrated ability to build automation frameworks and deploy Infrastructure-as-Code using Ansible, Terraform, and Python. Experience in performing risk assessments, compliance audits, and implementing remediations in line with industry standards (ISO, NIST, etc.). Prior involvement in 24x7 support environments with strong focus on SLA adherence, incident response, and problem management. Proven ability to act as a mentor, technical leader, and strategic contributor in a cross-functional team setup. Education: B.Tech M.Tech (Dual), B.E., B.Tech.

Job Summary Looking for a tech-savvy engineer with 2–3 years’ experience in VoIP, Linux server administration, web server management, and MySQL. You’ll support and optimize our telecom infrastructure using Kamailio, Freeswitch, and related tools. Responsibilities Configure and maintain Kamailio and Freeswitch for SIP routing and telephony. Manage Linux servers (Ubuntu, CentOS): setup, patching, scripting. Handle NGINX/Apache web servers and secure with SSL. Support MySQL databases: tuning, backups, indexing. Collaborate with dev/network teams for integration and support. Requirements 2–3 years in Kamailio/Freeswitch setup and Linux administration. Hands-on with web servers and MySQL optimization. Knowledge of SIP/RTP, Wireshark, basic scripting (Shell/Python). Experience with monitoring tools (Nagios/Prometheus).

Job Title: Network Engineer Location: Hyderabad, Bangalore, Pune, Mumbai Experience: 4 to 8 years Employment Type: Full-time Job Summary We are looking for a skilled Network Engineer with deep expertise in MPLS , routing , switching , and BGP protocols to join our infrastructure team. The ideal candidate will have strong hands-on experience in enterprise networking, troubleshooting, and configuring complex network environments. Key Responsibilities Configure and maintain enterprise LAN/WAN infrastructure. Manage and troubleshoot routing protocols such as BGP, OSPF, and EIGRP. Design and implement MPLS networks ensuring high availability and performance. Install, configure, and troubleshoot L2/L3 switches and routers (Cisco, Juniper, etc.). Monitor network performance and troubleshoot issues across the network layers. Implement and manage VLANs, QoS, STP, EtherChannel, etc. Perform regular network maintenance, firmware upgrades, and patching. Collaborate with cross-functional teams to support business-critical applications. Ensure network security by enforcing firewall policies, ACLs, and VPN setups. Technical Skills Required Strong expertise in Routing protocols: BGP, OSPF, EIGRP Experience with Switching protocols: STP, VTP, VLANs, HSRP/VRRP In-depth knowledge of MPLS, VPN technologies, and WAN optimization Experience with Cisco, Juniper, or similar enterprise-grade devices Familiarity with network monitoring tools like SolarWinds, Wireshark, PRTG, etc. Understanding of network security concepts and firewalls (Cisco ASA, FortiGate) Preferred Qualifications Cisco Certifications: CCNA / CCNP (Routing & Switching / Service Provider) Hands-on experience with SD-WAN technologies is a plus. ITIL Foundation certification is desirable. Soft Skills Excellent analytical and troubleshooting skills Strong communication and documentation capabilities Ability to work in a team and under minimal supervision Skills: switching,stp,eigrp,aci,vlans,enterprise,etherchannel,qos,wan,firewall policies,vpn technologies,infrastructure,sd-wan,skills,acls,bgp,aci codes,juniper,lan,network security,wan optimization,routing,cisco,network monitoring,ospf,mpls