WFM-RTA | Good Communication Skills | Immediate Joiner

3 - 8 years

5.0 - 7.5 Lacs P.A.

pune

Posted:3 months ago| Platform: Naukri logo

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Skills Required

wfmreal time pcrschedulerverintgenesysrtmschedulingaspectworkforce managementavaya cmsreal time analysisiexrtaavaya

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent hiring for WFM-RTA & Scheduling Role with one of the top Captive Unit (US MNC). Before applying, kindly go through the below mentioned details. Profile : WFM- RTA & Scheduling (Immediate Joiner) Job Location : Pune Shift : Rotational Shifts Working Days : 5 Days Working Cabs : Both Side Cabs Primary Skills - Experience in a call center environment Operation/administrative experience with Avaya CMS, Verint, Genesys workforce management Must have excellent customer service skills and verbal/written communication skills Must have strong analytical and strong organizational skills Proficiency in all Microsoft products with emphasis in Excel and Power Point Strong computer skills are required Bachelors degree Interested can call/what's up Meenakshi-9810896605 (Between 9 am-8 pm) or share your resume on apply.touch3@yahoo.in

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