403 Aspect Jobs

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4.0 - 7.0 years

8 - 12 Lacs

jaipur

Work from Office

What will you do Own and manage a diverse portfolio of end user accounts, being a solution sales advisor for them, identifying and developing new business opportunities, understanding customersneeds and pain points Promote the whole Schneider Electric offer (Main focus on Partner Products, Digital Energy, Power Systems, Secure Power, Home & Distribution, Ecostruxure Software & Services) and act as a liaison between customers and other specific functions within Schneider Facilitate technical discussions with customers to influence and develop a detailed specification to SEs advantage Clearly articulate SEs value of IoT enabled power distribution systems Responsible for driving Ecostruxure Pow...

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5.0 - 9.0 years

9 - 13 Lacs

jaipur

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Schneider Electric is looking for Senior Manager Sales to join our team Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive business development initiatives. Provide coaching and training to sales team members to enhance their skills and performance. Job Requirements Proven track record of success in sales management roles, preferably in the electrical indust...

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2.0 - 5.0 years

9 - 13 Lacs

rewari

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Responsibilities include but are not limited to: Active member of Focused Improvement component team Develop and grow problem solving capability at all levels Help generate, sustain, and deliver a multi-year Cost to Win (CTW) portfolio, support governance processes, and optimization of the site loss landscape Help coordinate activity of component teams and focused improvement project teams to eliminate loss, according to strategic goals Help meet or exceed CTW (Cost to Win) goals through leading and /or supporting Focused Improvement team savings projects (Loss Landscape) Teach and coach BD Excellence concepts and systematic approach, including strategy development & deployment (SDD), core c...

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13.0 - 18.0 years

15 - 20 Lacs

bengaluru

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Real-Time Monitoring & Queue Management Monitor real-time call, chat, or case queues to ensure service level goals are met consistently Track and manage agent availability, idle time, and adherence in alignment with intraday staffing plans Respond to spikes in volume or unexpected events (eg call surges, outages, high absenteeism) by adjusting break schedules and recommending intraday actions Manage agent skill assignments in systems like Avaya/CMS and adjust as needed based on traffic patterns Conduct pre-shift test calls and vali system readiness at the start of the day Manage preand post-shift overtime to control people costs without compromising service levels Raise red flags or risk ale...

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2.0 - 5.0 years

8 - 12 Lacs

gurugram

Work from Office

NIIT is looking for Technical Consultant-Software Development to join our team Roles and Responsibility Collaborate with cross-functional teams to design, develop, and implement software solutions. Analyze complex problems and provide innovative technical solutions. Develop and maintain high-quality code that meets industry standards. Participate in code reviews and contribute to improving overall code quality. Troubleshoot and resolve technical issues efficiently. Stay up with industry trends and emerging technologies. Job Requirements Strong understanding of software development principles and methodologies. Proficiency in programming languages such as Java, Python, or C++. Experience with...

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6.0 - 10.0 years

20 - 25 Lacs

kolkata, siliguri, asansol

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Schneider Electric is looking for General Manager Sales to join our team Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain strong relationships with customers and stakeholders. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with cross-functional teams to drive business growth. Monitor and control sales expenses to ensure alignment with budget. Job Requirements Proven track record of success in sales management and leadership. Strong understanding of the sales process and ability to drive re...

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1.0 - 2.0 years

4 - 7 Lacs

mohali

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Job Description Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a profe...

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8.0 - 10.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Title: Manager II, WFM Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibility: a. Partner with client team to develop/deploy innovative solutions. Facilitate/Lead testing of new tools/technologies to improve overall WFM Contact Center efficiency. b. Support/drive transitioning of new clients. c. Manage all contractual KPI/SLA targets for the account and ensure that accounts are in com...

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3.0 - 8.0 years

15 - 30 Lacs

bengaluru

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As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role As a Business Manager, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the cus...

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5.0 - 10.0 years

5 - 9 Lacs

hyderabad

Work from Office

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

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1.0 - 6.0 years

6 - 10 Lacs

mumbai, pune, chennai

Work from Office

Education Mandatory: Graduates from any stream or Global Equivalent degree Experience Minimum 1-year experience as a Team Leader in voice/chat process Minimum of 3 year of work experience in a Voice/chat Program from premium contact centers Technical Competencies: (Job related) Proficient in MS Office Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc Sound Knowledge of monitoring and reporting tools such as Avaya CMS, Aspect, Verint WFO and BI Tools Should be aware of Ecommerce industry and should have used it in daily professional life Soft Skills: Responsible for smooth and efficient day-to-operations within their team Primary objectives of this role are t...

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2.0 - 7.0 years

5 - 8 Lacs

noida, gurugram, delhi / ncr

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We Are Hiring – RTA (Real Time Analyst) Location - Gurgaon 5 Days (Rotational Shifts) Salary - Up to 8lpa 2+ Year exp. in RTA Role Knowledge of at least one workforce management tool IEX/ Verint/Avaya/Genesys/NICE Call & WhatsApp - 8750557705

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2.0 - 6.0 years

5 - 8 Lacs

gurugram

Work from Office

MNC in Gurgaon Hiring for WFM RTA & WFM Schedulers CTC UPTO 8.5LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills TWO Way cabs Shifts 24*7 Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time comm...

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2.0 - 6.0 years

3 - 6 Lacs

noida

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Supports the smooth running of the sales department, focusing on proactive sales initiatives to maximize revenue. Proactively improves guest satisfaction and comfort by responding promptly to inquiries and resolving issues efficiently. Delivers plans and objectives, achieving sales targets and driving revenue growth. Supervises the sales team, fostering a culture of growth, development, and performance. Controls costs and inventory while maintaining productivity and performance levels. Builds and maintains effective relationships with key stakeholders, including guests, colleagues, and management. Reviews business performance and recommends improvements to drive financial performance. Ensure...

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0.0 - 3.0 years

6 - 10 Lacs

hyderabad

Work from Office

Any graduate/postgraduate (MBA) with sound grip on financial aspects Good communication skills, both written and oral Knowledge of corporate finance / accountancy i.e., financial statements and annual reports Business and financial knowledge, particularly the banking and insurance industry Willing to work in 24*5 environment on rotational shifts (including night shifts) Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint) Preferred with exposure of working on data analysis Knowledge in SQL, Python and VBA Macro is a plus

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2.0 - 6.0 years

5 - 8 Lacs

gurugram

Work from Office

MNC in Gurgaon Hiring for WFM RTA & WFM Schedulers CTC UPTO 8.5LPA Require 2+ Years Experience in WFM RTA Require Excellent Communication Skills TWO Way cabs Shifts 24*7 Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time comm...

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3.0 - 7.0 years

1 - 2 Lacs

ahmedabad

Work from Office

Purpose/Objective As a Lead SCADA-Communication and SAS function, responsible for carrying out and supporting all SCADA, Communication, SAS and Cyber security related activities of Renewable (Solar & wind) plants including LV, MV, HV and EHV level voltage including transmission lines and substations, regarding Engineering, Commissioning and O&M stages. Key Responsibilities of Role - Carrying out Engineering review, Testing, FAT, commissioning and O&M. - To provide prompt resolution and high-quality technical support for the SAS and communication systems of AGEL installations of Solar, Wind, Substation etc. in both greenfield and brownfield projects. - Support Substation Automation and Commun...

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6.0 - 10.0 years

6 - 10 Lacs

pune

Hybrid

Tactical planning, MS Excel, Real time analysis, WFM systems (e.g. Aspect & CMS), Excellent planning, organizational and analytical skills 3-5 years of scheduling / planning exp Shift - US Shift Excellent Communication Skills Required Candidate profile Mode of work – Hybrid, 5 days a month from office

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2.0 - 5.0 years

6 - 9 Lacs

jaipur

Work from Office

Manager LV Sales NZ (Jaipur). Description External. Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.. L&T Switchgear is now Lauritz Knudsen Electrical & Automation.. Key Responsibilities/Deliverables:. To achieve annual sales target for LV Sales for assign segment in Jaipur Branch. Work with set of assigned customers for preferen...

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4.0 - 8.0 years

7 - 12 Lacs

mumbai

Work from Office

Deputy Manager MV Sales Mahape. Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.. L&T Switchgear is now Lauritz Knudsen Electrical & Automation.. Description External. Opportunity mapping & Pipeline growth of our MV Switchgear range of products in Indian market.. Generate RFQs from new customers / new segments / new territories f...

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2.0 - 5.0 years

7 - 11 Lacs

chennai

Work from Office

We are looking for a highly skilled and experienced Product Specialist to join our team at Rocketlane. The ideal candidate will have a strong background in product development and a passion for delivering exceptional customer experiences. Roles and Responsibility Collaborate with cross-functional teams to develop and launch new products and features. Conduct market research and analyze customer feedback to identify trends and opportunities. Develop and maintain product roadmaps, prioritizing features based on business objectives. Work closely with the design team to ensure products meet user needs and expectations. Analyze data to inform product decisions and measure success. Stay up-to-date...

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2.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

We are looking for a skilled professional to join our team as an Assistant Manager WFM in HGS Ltd. The ideal candidate will have a strong background in workforce management and excellent leadership skills. Roles and Responsibility Manage and oversee the workforce management team to ensure efficient operations. Develop and implement strategies to improve productivity and reduce costs. Analyze data and metrics to identify trends and areas for improvement. Collaborate with cross-functional teams to align with business objectives. Provide training and coaching to team members to enhance their skills. Monitor and control attrition rates to maintain a high-performing team. Job Requirements Proven ...

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2.0 - 6.0 years

3 - 6 Lacs

noida

Work from Office

We are looking for a skilled Assistant Manager Sales to join our team at Radisson Hotel Group. The ideal candidate will have a strong background in sales and management, with excellent communication and leadership skills. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive revenue growth. Monitor and control expenses to ensure profitability. Job Requirements Proven experience in sales ma...

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6.0 - 11.0 years

6 - 12 Lacs

noida

Hybrid

This position is part of the Client's Workforce Management Team within the Customer Experience Group where we strive "to improve the customer experience and reduce expenses, by applying WFM concepts and best practices that optimize forecasting, scheduling and resource utilization at a holistic level." This role will assist in scheduling Customer Care agents to the arrival pattern of calls. Additionally, there is real time monitoring of Service Levels, schedule efficiency and other Phone and Messaging KPIs, generating insights, reports, identify root cause for performance gaps and propose solutions for in house and partner operations. What you will do Monitor real time data and make \ recomme...

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4.0 - 7.0 years

9 - 13 Lacs

hyderabad

Work from Office

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : DevOps Good to have skills : Cloud Automation DevOps, Java Full Stack Development Minimum 5 year(s) of experience is required Educational Qualification : BTECH Summary As a Lead Software Engineer on the Productivity Engineering team, you will be responsible for the design, development, and deployment of DevOps infrastructure, services, and tools that enable teams to move...

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