Warehouse Manager

As a Warehouse Operations Manager at KIWI Kisan Window, Pvt. Ltd., you will play a crucial role in leading and optimizing warehousing and logistics operations to ensure a smooth flow of operations across the fresh and grocery supply chain. Your responsibilities will include: - Overseeing daily end-to-end Distribution Centre (DC) and Logistics operations encompassing various functions such as Inbound, Inventory, Outbound, Transportation, Last Mile Deliveries, Returns, Collections, Shift Planning, Admin & Housekeeping. - Ensuring customer-centric performance metrics are consistently met while focusing on optimizing operational costs and upholding high standards of team safety, discipline, and morale. - Driving operational excellence by maintaining peak efficiency, inventory accuracy, adherence to SOPs, and compliance protocols. - Monitoring and managing real-time data entry and ERP operations (preferably ERPNext) for inventory visibility, dispatch tracking, and workforce productivity. - Leading and managing on-roll and third-party staff, effective manpower planning, and performance tracking. - Conducting detailed planning for workflow layouts, space utilization, resource allocation, and team scheduling to align with productivity and cost goals. - Championing warehouse safety, hygiene, and compliance with regulatory guidelines. - Identifying and implementing continuous improvements in last-mile delivery performance, warehouse throughput, and turnaround time. - Regularly evaluating and improving warehouse KPIs such as order accuracy, dispatch timelines, shrinkage, and logistics cost per order. - Ensuring FIFO implementation for all SKUs and managing expiry-sensitive inventory accurately. - Conducting 4M and 5S audits regularly for an organized, efficient, and safe work environment. - Utilizing tools like 5 Why analysis and Pareto analysis for identifying root causes and resolving operational issues. - Ensuring round-the-clock operational readiness through efficient management of rotational shifts and shift-specific performance metrics. - Ensuring smooth and timely operations across labeling, packaging, production output, and distribution for maximum efficiency and effectiveness. - Performing Quality Assurance by monitoring label accuracy, packaging defect rates, and adherence to safety standards to ensure high product quality and regulatory compliance. Qualifications required for this role include: - Graduate with 3-5 years of hands-on experience in Warehouse, Logistics, or Operations within E-commerce, Retail, Grocery, or Agritech industries. - Strong execution mindset, result-oriented, self-motivated, and proactive. - Proven track record in managing high-volume warehouse operations under time and resource constraints. - Demonstrated people management skills with experience in handling on-roll and outsourced teams. - Comfortable with ambiguity and fast-paced operations, capable of taking ownership to solve real-time challenges. - Strong data and analytical skills, proficiency in MS Excel, Google Sheets, ERP systems (ERPNext preferred), and WMS tools. - Certifications or working knowledge in Lean, Six Sigma, or TQM is an added advantage. At KIWI Kisan Window, you will have the opportunity for career growth and impact, work in an innovative culture, receive performance-based incentives, and access continuous learning and development resources. Do not forget to send your resume and cover letter to career@kisanwindow.com with the subject line "Application for Warehouse Manager - KIWI Kisan Window" to be considered for this exciting opportunity. We are looking forward to hearing from you!,