WALK-IN Interview For QA ROLE For UK Shifts-ONLY Customer Support EXP

1 - 5 years

4 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Hi,

We have a walk-in interview for Quality analyst for UK shifts.

Education HSC & above

Experience - 1 yr & above (experienced in any international customer support)

Good spoken skill in English is required

Work from office only

Shift timings UK shifts

Salary Details - Experience (1yr & above) Ctc 4 Lakhs Per Annum - 25k take per month (Salary Not Negotiable)

Should be able to join immediately

5 days working a week and 2 days week-off

Fixed Week Offs on Saturday and Sunday

Free cab facility provided for pick and drop (*25km radius, doorstep pick and drop)

If interested, walk-in to the below address

Foundever CRM India pvt ltd

TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai.

Walkin date 4-Nov-2025

Walk-in time – 11am to 3pm

Contact Pavithra – 7845935727

Job responsibilities:

  • Systematically listen to, read, and score customer interactions (calls, emails, chat transcripts) based on a defined scorecard.
  • Ensure strictly adhering to company policies, procedures, compliance regulations, and regulatory guidelines (e.g., GDPR, PCI).
  • Provide detailed, objective feedback on evaluated interactions to team leads and managers, highlighting both areas of excellence and opportunities for improvement. They provide the data; the managers handle the coaching.
  • Generate daily, weekly, and monthly reports on key Quality Metrics (e.g., Average Quality Score, Compliance Failure Rate).
  • Analyze quality data to identify broad training needs, process gaps, or product issues.

“Foundever does not charge candidate any fee for application”

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