Voice & Non Voice Chat Blended Process Professional

0 - 5 years

1 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring a highly skilled and experienced professional to join our team in Kolkata. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.


Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Collaborate with team members to achieve common goals.
  • Maintain accurate records of customer interactions.
  • Stay updated with process changes and updates.
  • Participate in training programs to enhance skills and knowledge.

Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a blended process environment.
  • Strong problem-solving and analytical skills.
  • Proficient in using technology and software applications.
  • Ability to adapt to changing situations and priorities.
  • Strong attention to detail and organizational skills.

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