Voice and Accent Trainer

Job Description

Greetings from Star Secutech Pvt Ltd!!!! Job Title: Voice and Accent Trainer (BPO) Location: Electronic City, Bangalore Job Type: Full-time Work Setup: On-site (WFO) Shift: US Shift Job Description: We are looking for an experienced Voice and Accent (V&A) Trainer to join our team. The ideal candidate will have strong communication skills and prior training experience in the BPO industry. You will play a key role in developing, facilitating, and enhancing voice and accent training programs. Qualifications: College Graduate or Higher Secondary (Preferred: Degree in HR, Mass Communication, Psychology, Education, or Business Management) Preferred certifications: Train the Trainer, TEFL, or IELTS Minimum 2 years of BPO experience At least 1 year as a V&A or Pre-process Trainer in a BPO setting Excellent English proficiency (CEFR Level: C1 or High B2) Key Skills Required: Communication: Strong spoken and written English, business and technical writing Training: Class facilitation, training delivery, needs analysis, and instructional design Technical: Proficiency in MS Office (Excel, Word, PowerPoint), virtual training platforms (WebEx, MS Teams), and familiarity with tools like Articulate 360 or Adobe Photoshop Project Management: Preferred certifications like PMP, LEAN, or Six Sigma (Green Belt) Analytical: Strong problem-solving, documentation, and administrative skills Coaching: Experience in coaching and performance management of trainers Preferred Traits: Innovative thinker Critical and analytical mindset Strong documentation and reporting capabilities How to Apply: Submit your resume via Whatsapp @9087726632 or email us at vinodhini.starsecutech@gmail.com. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹900,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift UK shift US shift Supplemental Pay: Performance bonus Shift allowance Yearly bonus Experience: Voice and Accent: 1 year (Required) BPO: 2 years (Required) Location: Bangalore, Karnataka (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 9087726632 Application Deadline: 27/07/2025 Expected Start Date: 07/07/2025