International Voice Process

!!!!!HUGE JIRING FOR IMMEDIATE JOINERS!!!!! Job title: Process Consultant-CC Location: Bangalore, India Shift: US Shift (6pm-6am (Any 8hrs)) 5 Days working (1 Day Rotational and Sunday fixed off) Both the way cab available Package: 3.38-4.18 LPA + 79k Incentives P.A. Roles & Responsibilities: Review and manage balanced scorecard and key performance indicators, regularly focusing on long term objectives to ensure Client and Organization goals are continually met. Develop long term plan to enhance performance of programs. This includes areas such as Force Management, Training, quality, staffing and/or program initiatives. Lead cross-functional activities and communication to further partnership between organization and assigned clients. Examine financial data and use them to improve profitability Manage Budget and forecast Familiarize with HIPAA regulations Lead internal reviews and track Operations metrics, focus on improving metrics Use a systematic approach to identifying improvement opportunities, root-cause analysis, recommending solutions, and implementing process improvements in accordance with client/company policies and practices. Responsible for leading, providing professional development, and evaluating direct reports. Prepare, deliver, and facilitate both client and internal business presentations and meetings. Promote teamwork and cooperative effort. Help train and provide guidance to other employees within the organization. Ensure both internal and external customers are provided with the highest quality service. Experience with Client relationship management Mandatory Skills: Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Ability to improve and/or transform teams processes across functions within the organization. Ability to drive individual, teams and department efficiency and productivity through effective and efficient metric management. Strong coaching and leadership skills, ability to develop and motivate employees towards improved performance Experience with client relationship management is required Experience in budgeting and forecasting Preferred Skills: US health care Budget Management Team Management Interested people kindly call or share your updated CV to 9087726632 to proceed further with the interview process!!! Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹29,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Monday to Friday Night shift Rotational shift UK shift US shift Supplemental Pay: Joining bonus Overtime pay Performance bonus Shift allowance Yearly bonus Experience: International voice process: 1 year (Required) Location: Bangalore, Karnataka (Required) Shift availability: Night Shift (Required) Work Location: In person Speak with the employer +91 9087726632 Application Deadline: 22/06/2025 Expected Start Date: 23/06/2025