International Voice Process

0 years

2 - 3 Lacs

Posted:11 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking enthusiastic individuals for the International Voice Process role. This position is ideal for freshers/entry-level candidates looking to start their career in customer service and gain experience in a dynamic and multicultural environment.

Responsibilities

  • Handling international voice calls and providing customer support.
  • Resolving customer queries and issues in a timely manner.
  • Maintaining a high level of professionalism and customer service standards.
  • Documenting customer interactions and feedback for quality assurance.
  • Collaborating with team members to improve service delivery.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Familiarity with customer service software and tools is a plus.
  • Basic computer skills and proficiency in MS Office.
  • Willingness to work in flexible shifts to accommodate international time zones.

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