1381 Visual Merchandising Jobs - Page 34

Role & responsibilities : DESIGN | DEVELOP PLANOGRAMS AND COMMUNCIATION Understand the customer profile and brand identity of max Developing appealing and eye-catching visual displays that lead the customer through the entire store. Identifies and implements innovative merchandising and product placement techniques strategically to increase sales Design Planograms sets as per the buying modules partnering with Buying and planning teams to ensure display consistency across stores in line with the B&M Calendar. Creating appealing and eye-catching visual displays that lead the customer through the entire store. Develop VM guidelines & Training dockets for the respective division to ensure high adaptability on retail floor ensuring consistency. Develop display & communication guidelines for Concessionaire brands in line with Max departments. Research & capture learnings to develop display guidelines along with communication plan for micro-occasions. Calendar adherence & update the weekly review meetings Competition Capture and market study to introduce new ideas and techniques. Develop relevant Product | Visual communication as per the product and trends in partnering with Buying | design and studio Team. Develop and publish right offer communication in alignment with Planning, Marketing & Buying Teams to optimise sales. CONCEPT BUILDING Propose Merchandising, Display and communication plans to support new Product Launch | New Initiatives or as per the brand/ Division Needs. Align the fixture mix and standardise the Ideal layouts in line with Buy plan drawn for the brand Support Range architecture and assortment building by Nee ideations and REVIEW AND AUDIT Review and collect feedback from the regions on the guidelines implemented and capture the necessary improvements. Train and coach the regional teams on KMP | KYM | Display standards for successful planogram and communication execution.

Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", "

Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", "

Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors. If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty. While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package. Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview ", "

We are looking for a creative and detail-driven Visual Merchandising Strategist to own the concept-to-execution journey of in-store visual storytelling. This role blends design thinking, seasonal campaign planning, and flawless execution to create memorable, immersive customer experiences across stores. The strategist will develop seasonal and campaign-based visual merchandising strategies aligned with brand identity and customer experience goals , and create VM calendars synced with brand campaigns, launches, and festivals. Responsibilities include ideating and designing storefronts, window displays, product showcases, and experience zones reflecting both elegance and Glow's youthful energy. The role requires curating mood boards, design layouts, and mock-ups for approvals, ensuring all concepts reflect regional aesthetics, festive narratives, and contemporary cues. The individual will work closely with vendors, production teams, and in-store staff to ensure timely and high-quality execution , monitor material procurement, fabrication quality, and install timelines , and conduct regular audits to maintain brand guidelines. They will also create intuitive in-store product zones that guide customer flow and buying intent , and elevate key zones with thematic props, signage, and digital integrations. Collaboration with brand, retail operations, marketing, and design teams is essential to align on campaign themes and business objectives , along with coordinating with local showrooms for regional VM adaptations. The role also involves maintaining a library of past displays, vendor contacts, and budget trackers , and sharing post-implementation reports. Strong understanding of retail behavior Aesthetic sensibility Understanding of regional festive culture Ability to think both creatively and operationally Comfortable with travel Ability to manage multiple store setups simultaneously Proficiency in Adobe Suite, SketchUp, or similar tools (preferred)

Leading and motivating retail managers and employees. Setting sales targets and key performance indicators. Ensuring consistency of visual merchandising across multiple retail stores. Monitoring stock levels and financial transactions of multiple store locations. Acting as a liaison between retail managers and upper management. Assisting with recruitment and training processes. Preparing rosters and allocating duties.

Drive departmental sales and achieve monthly targets. Ensure optimum stock availability and maintain visual merchandising standards. Supervise and train the departmental team for product knowledge and customer service. Monitor shrinkage, inventory, and ensure adherence to SOPs. Handle customer queries, escalations, and ensure high service standards. Coordinate with internal teams (VM, warehouse, HR, etc.) for smooth operations.

Plan and implement effective visual merchandising strategies as per brand guidelines. Ensure attractive window and in-store displays to drive footfall and conversions. Regularly update mannequins, signage, and POS materials in coordination with marketing campaigns. Maintain overall cleanliness, lighting, and layout aesthetics in the store. Train store staff on visual standards and product presentation. Collaborate with the inventory and sales teams to highlight key focus merchandise. Audit visual merchandising execution and ensure timely correction of gaps.

Drive departmental sales and achieve monthly targets. Ensure optimum stock availability and maintain visual merchandising standards. Supervise and train the departmental team for product knowledge and customer service. Monitor shrinkage, inventory, and ensure adherence to SOPs. Handle customer queries, escalations, and ensure high service standards. Coordinate with internal teams (VM, warehouse, HR, etc.) for smooth operations.

Job Description: Apparel Store Manager- We are in search of a dynamic and highly effective Apparel Store Manager to motivate and lead a team of young, energetic and fashion forward workforce. The ideal candidate should have a strong academic foundation, including a Bachelor's degree, with a preference for individuals with a professional degree in Business Administration, Fashion or Hospitality. Additionally, we prioritize candidates with 5-7 years of progressive experience in the apparel retail industry, demonstrating a track record of success in managing large-scale apparel stores. Responsibilities: 1. Oversee and Manage Apparel Store Operations : Ensure seamless execution and adherence to company policies, procedures, and compliance regulations within the apparel store. 2. Implementation of Strategic Plans : Create and execute strategic plans to enhance customer experience, drive apparel sales, and achieve store goals. 3. Lead and Develop High-Performing Team : Motivate and develop a customer-centric culture within the apparel store, fostering a positive work environment. 4. Analyze Store Performance : Utilize store performance data to identify growth opportunities, implementing data-driven strategies to optimize apparel store operations. 5. Collaborate with Cross-Functional Teams : Work closely with merchandising, marketing, and operations teams to align strategies and foster business growth. 6. Drive Process Improvement : Continuously seek opportunities for operational efficiencies within the apparel store, leveraging innovative solutions and industry best practices. 7. Stay Updated on Apparel Retail Trends : Keep abreast of the latest apparel retail trends, consumer preferences, and market dynamics, adapting strategies to suit. 8. Ensure Store Hygiene and Compliance : Maintain store hygiene standards, overseeing all checklists and compliance requirements. Qualifications & Skills: 1. 5-7 Years of Apparel Retail Experience : Demonstrating a successful track record of managing large-scale apparel stores. 2. Strong Leadership and People Management Skills : Ability to inspire and develop teams to deliver exceptional customer service. 3. Analytical and Data-Driven Approach : Proficient in analyzing data to make informed decisions regarding apparel store operations. 4. Exceptional Communication Skills : Build and maintain positive relationships with customers, vendors, and team members. 5. Retail Operations Proficiency : Experience in merchandising, inventory management, and visual merchandising within the apparel retail sector. 6. Innovative and Creative Mindset : Passion for creating exceptional customer experiences within the apparel store. 7. Business Acumen and Market Knowledge : Understanding of retail market dynamics, identifying and capitalizing on opportunities. 8. Bachelor's Degree and MBA : Preferably with a specialization in Fashion or Hospitality. Keywords : Apparel Retail Store Manager, Apparel Store Operations, People Management, Customer Service, Retail Clusters, Apparel Merchandising, Apparel Inventory Management, Apparel Sales Performance, Fashion Retail, Hospitality, Leadership, Analytical Skills, Problem-Solving, Communication Skills, Innovation, Creativity, Process Orientation, Business Acumen, Market Knowledge.

Key Responsbilities: Lead merchandising strategy including forecasting, pricing, promotions, product lifecycle, inventory norms, franchisee support, and team development to drive growth and performance across retail operations.

Team Leadership: Supervise and provide guidance to store staff, including training, coaching, and performance management. Delegate tasks and responsibilities to team members, ensuring smooth workflow and efficient store operations. Foster a positive work environment, encouraging teamwork and collaboration among staff members. Sales and Customer Service: Monitor and analyze sales performance, identifying opportunities for improvement and implementing strategies to increase sales. Ensure that customers receive excellent service by assisting with inquiries, resolving complaints, and addressing any issues promptly. Train and motivate staff to deliver exceptional customer service and meet sales targets. Inventory Management: Oversee inventory control procedures, including receiving, stocking, and replenishing merchandise. Conduct regular inventory audits to maintain accurate stock levels and minimize discrepancies. Coordinate with suppliers and vendors to ensure timely delivery of goods and resolve any supply chain issues. Store Operations: Ensure compliance with company policies, procedures, and safety standards. Monitor and maintain store cleanliness, organization, and visual merchandising standards. Implement and enforce loss prevention measures to protect store assets and minimize theft. Reporting and Administration: Prepare and submit sales reports, inventory reports, and other relevant documentation to management. Assist with budgeting, forecasting, and cost control measures. Maintain records of employee attendance, schedules, and performance evaluations.

Oversee daily floor operations. Ensure high levels of customer service. Manage and train floor staff. Handle customer inquiries and complaints. Monitor and maintain store inventory. Implement sales and promotional strategies. Ensure compliance with health and safety regulations.

Role & responsibilities Provide one-on-one fashion consultation and personalized styling advice to walk-in and appointment-based clients. Understand customer preferences and suggest outfits, accessories, or customizations accordingly. Maintain deep knowledge of all Faabiiana collections, fabrics, cuts, embellishments, and craftsmanship techniques. Assist clients with fitting trials, wardrobe planning, and fashion trends. Build and maintain a strong client database through clienteling and excellent follow-up services. Ensure the boutique is visually appealing, organized, and stocked with the latest collection in coordination with visual merchandisers. Coordinate with the production or alteration team for customized client orders or fittings. Handle POS and billing systems with accuracy and professionalism. Support the store team in achieving monthly and annual sales targets. Represent the brand at fashion events, trunk shows, and private viewings as needed. Preferred candidate profile Graduate in Fashion Design, Fashion Styling, Retail Management, or related field preferred. Certification in Styling or Image Consulting is an added advantage. 3-5 years of experience in luxury fashion retail, personal styling, or high-end boutique sales. Strong understanding of Indian ethnic and bridal wear trends and styles. Excellent communication skills in English and Hindi; fluency in additional languages is a plus. Confident, polished, and customer-service driven personality. Ability to multitask, be proactive, and stay calm under pressure. Knowledge of fabrics, embroidery techniques, and couture detailing is preferred. Professional grooming and impeccable personal presentation.

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Any 12th Pass/ 10th Pass/ Any Grad Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Age Limit-upto 35 years old Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

Reporting to Area Operations Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store.

Reporting to Area Operations Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Title Store Manager Reporting to Area Operations Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority